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No customer service no interest calls not made and then it's at best misunderstanding and at worst outright lies Igmkre
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Excellent service and outstanding customer experience received from Flear and Thomson. Highly recommend them. Made sure the car was fitted with new tyres and fully valeted before we took it home. James was amazing. Despite mu husband not taking the correct docs.
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Bought S/H Ceed here following RTA write-off. Car brilliant. . All staff brilliant/helpful and kind, nothing too much. Special thanks and praise to Ralph (did the deal). Kept in touch all the way thro and made it easy (for me). 5 stars doesn't come close. Recommend F&T highly. PS, if they're looking for a CEO, he's your man. Huge thanks
The sales man James was very helpful and friendly, with useful post sales advice and information regarding our new car.
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From first contact to picking up my new car this morning can't thank James and Kevin enough. Kept me updated on every stage. When picking up new car today felt very special. Thank you for making this a great experience.
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Bought 1 year old Kia ev6, trading in 6 year old A class. Very friendly and efficient, very easy to deal with and a very reasonable deal.
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James was very helpful and made this transition easy
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Bought my first ever KIA car, a new Diesel Sport age Auto and my first impression is very good but I will see how things play out over time. But I can say that the staff were very good especially Kirsten who was very helpful, friendly and efficient and made experience with Flear and Thomson Dunfermline very enjoyable, Thank you
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Based on my own personal experience with this Dunfermline based garage, I cannot recommend it at all. The members of staff at this garage, Barrie and Kevin, who I dealt with, cannot be recommended. If their own partner, spouse or family member received the level of ‘service’ I did, I can only imagine that they would be as disappointed as I am. Perhaps my own customer expectations are unrealistic and too high.
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i bought a 19 plate car from a ford dealer and went to flear and thompson for accessories i really liked the staff they were knowledgeable very helpful , trust worthy and passionate i have a very large kia dealership 250 yard ( dont like the owners ) from my house went to F&L 35 mile round trip asked for something off management said no . i liked the staff so much i was going to get my car, my wife's car and probably my sons in the near future i liked the staff so much i would have went their in the future and went kia with all our cars its a pity that F&T are just the same as the big dealerships and just AFTER YOUR MONEY . although at the moment i only have two cars people talk and want a company that they can trust. its a real pity i would have traveled 35 mile round trip no now . after my experience i am pleased that i didn't buy a car from this dealership. really liked staff pity about management.
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Having been established in 1870; Flear and Thomson Ltd are one of the longest trading car dealerships in the UK. In modern years they have become a Kia appointed seller that not only sells used and new cars from this popular name but also other used car models too. On site they provide finance, part exchange, parts and motability.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Flear And Thomson Ltd
Pittencrieff Street
Dunfermline
Fife
KY12 8AN
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