Can not recommend highly enough, brought unseen , pictures write up of van totally honest , very easy to deal with .friendly professional.very happy customer

Terrible experience, new engine needed within 6 months, Sounds like this is a regular occurrence for Fleet Sales. The customer service was awful, Rachel just sounded like she was reading of a script the same speech that she told another buyer the day before, I question the system at Fleet Sales and some other companies around the process and have started digging, Avoid this company at all costs.

Sadly we bought a car 5 months ago from Fleet Sales and it already requires a whole new engine !!

Purchased a insignia 2.0cdti 2014, the car was exactly as described, mint condition inside and out,fully serviced, full mot,valeted and with a warranty, the car was professionally delivered and on time, developed a minor issue which fleet sales delt with professionally and quickly, I couldn’t ask for a better service, it’s nice to see and find a honest dealer who values there customers and offers top grade cars, keep up the good work.. 6 stars…….

I today picked up my 2nd car from fleet sales, ( yes I went back for more ) as usual Rachel could not do enough for me. from my very first purchase of a Touareg to my updated Touareg they again made sure of every little thing and delivered a first class service. I will be back for another purchase without any doubt at all. Well done Everyone

We bought an Audi Q3 off this dealership, sadly within 1h of driving away we found that there was an issue with the front lights and left us with the dashboard lit up like a Christmas tree with fault lights. We spoke to Rachel who we now know to be a owner of the company about this and she told us that there was nothing I could do and we need to book it in with our local garage. But to definitely not use Halfords. Sadly this left us with only one headlight driving home for a three hour journey. The vehicle was taken into our local garage and sadly after hours of trying to fix it. They believe that there was a problem with the software of the car. We also found that when driving a vehicle above 70 miles an hour, there was shuddering throughout the car steering.(we have the videos to prove this) we spoke to Rachel again in regards to this and she agreed that we would be able to return the car. We had agreed that we would bring the vehicle back to the dealership itself so that we could get the money back faster. Sadly, when we arrived, Rachel was in a foul mood and when trying to organise a refund, she then decided to tell us that the money would not be in our account for at least another 48hs surprisingly, this was never told to us when we had arranged to bring the vehicle back at our cost. This and left us without a vehicle, and without any money to go and purchase another one which then caused a knock on effect to our jobs. Sadly, Rachel should definitely not be in a customer service role as she is one rude arrogant lady. She tried to blackmail us to sign a contract to not leave any negative reviews on social media in return for the refund. Of course, we refuse to sign this and explained that it was our legal right to reject the vehicle as it was faulty and we had lost confidence in it. I was avoid these dealerships at all costs, because if anything goes wrong, they will not support you or even say sorry !

This is now the fourth vehicle I have purchased from Rachel and the team at fleet car sales. The service is second to none, relaxed environment and non pushy sales. They always spend the time to answer questions and you always feel welcome when you visit the garage. Will continue to go back when I am in the market for a new vehicle!