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80% Recommend
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55 reviews from our car dealer reviews community
Leave a review for Fleet Sales (Leicester) Ltd
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55 reviews from our car dealer reviews community

Leave a review for Fleet Sales (Leicester) Ltd
Leave a review
"JT"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I negotiated the deal with Luke over the phone. What a great guy, he is so helpful!! I wouldn't normally buy a car without seeing but Luke gave me the confidence to take the chance and I am so glad i did! They delivered the car straight to my door and it is a beauty, exactly as they described it!! I cant recommend Luke and Fleet Sales highly enough!!

"Polly"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought family car and it was advertised Offering 3 months warranty but then when we needed it as car had to be return twice with faults within the 1st 5 weeks to be told no warranty and totally refused to take the car back for refund even though we could not get it off the drive. No customer care, dishonest and would not recommend.

Rachel Smiles from Fleet Sales (Leicester) Ltd in response to Polly

Thank you for your review, disappointed we only got one 1 star. There was confustion over the warranty because the car was actually covered under the manufactures warranty however when you called with the issue we just assumed you had the AA Warranty, so to confirm you did actually have a warranty and its more than the 3 month AA warranty. We're surprised too by your comment of having no customer care and being dishonest because the issue that you mentioned that it needed to come back with some issues which I believe were with the handbrake with we sorted with no cost to yourself. In relation to the clutch that is a wear and tear item and wouldn't have been covered under the manufactures warranty however we did agree to pay two thirds on the cost of the clutch. The car is 6 years old and has done 81,000 miles so unfortuneatly things can go wrong, however we never once fobbed you off. If we refused to sort the hand brake and ignored you throughout the whole process and didn't offer to contribute to the clutch I could understand you calling us dishonest and having no customer care, however this isn't the case. Shame about the review because I don't think it was an honest account of what happened.

"Philippa"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've recently bought an Audi TT from Steve at Fleet Sales, great service and very friendly. Will definitely use them again. I love my car !!

"Gary"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having purchased 4 cars from Fleet Sales in the last 12 years I have always been very pleased with the cars and the company and have found Rachel and Steve to be extremely efficient and helpful and have just taken delivery of a Mercedes C Class

"Catlina"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fleet Sales purchased my Mini Countryman recently and the very helpful and friendly staff made it a very easy and fast transaction, all within an hour. I will definitely use them again I. The future.

"Chaz"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Over the past 13 years we've purchased 7 cars and 4x4 vehicles from fleetsales they even imported a nes pontiac solstice for us in 2007 we have found the service good and reliable and have just taken delivery of a Subaru estate today

"Scm"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very great service, very efficient. Would highly recommend.

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"Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Perfect experience. I love my Range Rover from Fleet Sales. It was a great price and runs amazingly. I do not have a bad word to say at all and of course I will be recommending this dealership.

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"Andy Hair"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I emailed to book a test drive/viewing. Arrived and the car had obviously had a very good valet. I loved the car as soon as I sat in it, I was left to inspect at my leisure, no hard sell ( brilliant ). I had expected to get the car the following week but Rachel sorted all the paperwork while I was there. Got a call this morning to collect the car... Fantastic service, unbelievably quick. Never been to such a helpful car sales with no pushy salesman. The car even looked like it had been valeted again. An absolute pleasure to deal with. Recommended without question. 5 star company with 5 star staff. Will definitely be back when its time to change Thankyou very much

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"colins experience at Fleet Sales Cosby"
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall I was happy, the car runs great. They had a lot of large vehicles, 7 seaters, vans and that sort of thing. General customer service could have been a little better, make it more of an experience than just a transaction but I would still recommend them and also worth mentioning that having purchased the car I have not had to have any issues resolved by Fleet Sales Cosby as there have been no problems for them to sort in 3 months.

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Dealership Information

Fleet Sales Leicester Ltd are a Cosby based car dealer that sells their used cars throughout the Leicestershire area. They offer a specialist service that sells ex fleet cars to new owners. With finance packages available and part exchange too you have everything you need to purchase a Mini, BMW and Audi amongst other cars.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
55 reviews4.2 out of 5 stars — Rated Very Good
Excellent
42
Very Good
2
Average
2
Poor
3
Terrible
6

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  • Contact Information

    Address

    Fleet Sales (Leicester) Ltd
    Arkwright Industrial Estate Lutterworth Road
    Leicester
    Leicestershire
    LE9 1RH

    Get in touch

    01455 202308
    http://www.fleetsalesleicester.co.uk

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    Dealership Statistics

    80%
    Would recommend this dealer to family and friends
    14%
    Percent of reviews responded to by this dealer

    Additional Information About Fleet Sales (Leicester) Ltd

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