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Bought Mercedes c250 coupe from Fleet Sales. Collected it as arranged sat 12October 2019. So after the hon when i viewed car I noticed it hadn't been washed very well mucky streaks all around. But that wasn't the worst the car had more scratches dints and stone chips than an average 10 year old car. This is just 3 years old. It wasn't acceptable condition for a car in this price range £18.399 I then started car and engine sounded really tappy I revved car it was misfiring. When in to office to tell them what I though and all they could say is it needs a good machine polish to get all scratches out and dent master to remove dents. My response was this should have already been done before collection. Response we will give you a refund and £50 towards fuel. Now it cost me £70 in fuel 7 hours of driving I had got insurance on car so had to cancel policy £50 charge. Also brought friend to drive my old car home paid £45 to put him on my insurance for the day. . For what thanks for fleet sales. But £50 doesn't even remotely make up for the presentation you left an executive car to a customer.appalung .
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Very nice lady to deal with Extremely helpful and knowledgeable Bought the car at a good price, and was given a very good price for my car on the trade in, would recommend fleet sales leicester. will go there for my next car. Peter.
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I've just collected my 4th van from Fleet Sales, Very efficient service, in and out within the hour, Very friendly and a good choice of cars and vans. Would not hesitate to return for my next one.
Recently bought 2 cars from Fleet Sales Leicester and very happy with them both. Professional friendly service one that goes the extra mile. Very happy..
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Bought a Range Rover from Fleet Sales absolute superb car no issues drives perfectly. We love it! Would definately recommend Fleet Sales to family & friends. We will be back in the future to buy another car. Thanks all
I went to fleet sales leicester a couple of weeks ago with no expectations. I cannot express the brilliant service I received, all the staff was extremely helpful and not pushy! Couldn't recommend a more professional, friendly place to purchase a car. Thank you to all the team at Fleet Sales! :)
Purchased Nissan Juke, 3 years old from Fleet Sales in Leicester in July 2018, faulty air conditioning, reported day one, should have been fully checked but @was missed@ apparently, there has been no after care, no follow up, still have non functioning air conditioning 3 months on, unable to clear windscreen to even drive, fobbed off by owners when tried to speak and resolve, no call backs despite promises. Too busy taking peoples money. Only used this garage because of the AA Gold Warranty and dealership commitment which it appears means nothing. Would not recommend at all, having spent more than £8,000 please go elsewhere with your money
RACHEL SMILES from Fleet Sales (Leicester) Ltd in response to Faulty car from day one
Further to your review you purchased your vehicle on 22/07 on a Sunday. You called to say your airconditioning was not cold and we referred to you a local company Cool Runnings who are Airconditioning Specialists. The airconditioning needed regassing which we paid for . On Thursday last week you sent an email stating an engine light had come on and you still had a problem with the airconditioning. I called Cool Runnings who advised that he had regassed the airconditioning and that when you left his premises it was fully working. The regas has a guarantee directly with Cool Runnings for 8 months. He advised he had FORGOTTEN to call you back as he had promised - (you had gone on the hottest and busiest day of the year) he said at the time to you that he was going to call Nissan re why the centre fan was not blowing. He apologised for this on Thursday when I asked him but advised he believes the car needs a software update at Nissan. This is due to a safety measure in the vehicle when the gas has run out and the ecu needs reprogramming. I called your husband as soon as we received the email last Thursday stating your engine light had come on and he asked that I call you. This was 4.15pm.I tried the number it was engaged so I sent an email and a text asking you to call me. I called again at 9am the following morning. You advised you had already taken the car to a local garage of your own choice yourself. I liased with the AA and they advised the fault causing the red engine light was a DPF Temperature Sensor, not at all related to the airconditioning. This was fully authorised within a few hours but the part needed ordering, at no cost to yourself. The AA have also spoken to you today and we have authorised the software update cost at Nissan to be covered ourselves. At no point have we fobbed you off, we were not aware you still had any issue with your vehicle until Thursday last week some 2 1/2 months later. Our Vehicles are supplied with an AA Warranty which is a totally independent warranty which you state "appears to mean nothing" Your claim has been fully authorised at a garage of your choice within 24 hours of reporting the problem. Because your vehicle was supplied with an AA Gold Warranty the claim has been paid with no cost to yourself.
I have had my van a few months now , and everything is great. I received excellent customer service, no pressure sales and would not hesitate to go back to Fleet Sales in Leicester again . If you want a new car or van I would happily recommend.
Fleet Sales Leicester are liars! Careful with this people!!! I bought a car 2 months ago and I'm already having trouble with her. Careful!! Careful!!! Do not buy anymore from them.
Reviewer has confirmed their email address
Staff from Fleet Sales (Leicester) Ltd in response to Liars!!!
Thank you for your review on the 83,000 mile Audi Q7 you purchased from us in June. To confirm the warranty paid out £771 for the oil seal leak with no cost to yourself. No warranty covers brakes or a light bulb because they're a service item and not covered by wear and tear. You have covered over 5300 miles since purchasing the car, we are not responsible for fully maintaining your vehicle and our vehicles are fully checked prior to delivery.
Very happy with the vw golf I brought, good car and price, I had been to to vw and some other garages who where really pushy! Not here friendly staff who are happy to help and I would definitely recommend them.
Reviewer has confirmed their email address
Fleet Sales Leicester Ltd are a Cosby based car dealer that sells their used cars throughout the Leicestershire area. They offer a specialist service that sells ex fleet cars to new owners. With finance packages available and part exchange too you have everything you need to purchase a Mini, BMW and Audi amongst other cars.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Fleet Sales (Leicester) Ltd
Arkwright Industrial Estate Lutterworth Road
Leicester
Leicestershire
LE9 1RH
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