We bought a Range Rover Sport from George at the Camelon branch in Dec 23. The car looked fantastic, and was fantastic for the first week or so. It turns out the car, which cost £22k, has £5k of serious issues with it. George advised us not to use the handbrake all the time when we picked it up. It turned out the handbrake was just about to fail, which is why he said this. The garage have refused to fix anything with the car, for which I have given then one last opportunity. Failing that it is off to court. I will never use this garage again, and would advise anyone to AVOID at all costs.
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Have bought my last 3 cars from them always deal with Boyd and will be back soon for number 4
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N Clark in response to Excellent service
A mug that is easily parted with their money then...
Told car had a service and MOT before pick up. Drive away and before I got home I heard scraping/screechy noises whilst driving. Only stopped when pushing brakes. Had other big issues after. Turns out it failed MOT day before. Refuse to give me my money back. Legal action is next.
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Jim Wilson in response to Sold faulty car and Lying (Falkirk high)
Never had a problem so that's s fool will be back
Brenda Fleemimg in response to Sold faulty car and Lying (Falkirk high)
Hi, I am in a similar situation. I would be keen to know what action you are taking and with whom. We have had no success in trying to communicate with the company.
Stephanie Handyside in response to Sold faulty car and Lying (Falkirk high)
Hello Brenda. I contacted consumer protection and took it from there. They "fixed" bits and bobs eventually but I had to lodge a case through Small Claims. They are a nightmare company. Still have the car and having issues. Very expensive lesson. Good luck!! I hope you manage to get your issue sorted.
Stephanie Handyside in response to Sold faulty car and Lying (Falkirk high)
I am currently stuck waiting for RAC again. Same issue as what was "fixed" by the car yard. DO NOT trust these people.
Got my first car from them. Was kept upto date with everything and then I picked it up. The car was immaculate inside and outside, it was gleaming. George answered all my questions and was so helpful and courteous. Would buy another car from them and would highly recommend them. So professional and I love the car.
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We bought two cars from the high Station branch. Grant was helpful without being pushy and made sure the cars were ready to go as soon as possible. Great service.
I have purchased 5 cars from formula one (the 5th one in Feb 2023). I've been really happy with the cars and service these guys have provided and was shocked to read some of the negative comments/reviews they have received. I feel I have always been treated fairly, except once when I was just out with my warranty period when I had a problem. They still took my car in and fixed it, but charged me a trade price (hence the reason I still deal with them and it was a trade price as I got a quote from another garage). I have recommended them to my family and friends and a few of them have bought off formula one and they have been relatively happy. See you in the future
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I just purchased my car three weeks ago from formula one and i'm loving it. I had a small issue with the car as my radiator started leaking water. I booked it in with them and they gave me a free car to use while it was in. The car was fixed within 3 days as they had to order parts but I was just happy they fixed it as it was not leaking when I got the car. I was still in my warranty period right enough. Shout out to Boyd for looking after me. See you in a few years when im looking to change.
Reviewer has confirmed their email address
I recently purchased my focus st from here. The sales guys were very helpful and sorted my finance for me. I even part exchanged my old car and was surprised what they offered me for it. The car has been great so far. I would recommend these guys to my friends, family or anyone else for that matter. thanks guy Laurie
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My sister and I nipped in to look at the cars at the dealerships on the Glasgow road camelon.we drove in and parked in the only available space which happened to be on the formula 1 side of the road .so we decided to go to the dealership across from them first and just as we went over the road this big guy came out from formula 1 and demanded we move our car because we were going to a rival dealership! This guy seems to think he owns the access road into the place? and was very rude to my sister.we were going to look at there cars to but decided not to ,I think better manners would help them sell cars and we had a quick look at there stock through the fence and quite a few of them had flat tyres and were over priced.buy from these people at your pearl,not impressed.
Reviewer has confirmed their email address
John F1CSM from Formula One Car Centre Limited in response to Very rude staff member
Thank you for posting a review, we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further so I’d encourage you to get in touch. You can do so by calling us on 01324 634455 or by sending us an email to f1csmcustomer.services@gmail.com. Thanks John Formula one car supermarket
Bought car on finace, being problem after problem after problem! Which I had listened to the reviews before I signed the contract! Save yourself the stress and avoid them!!
John F1CSM from Formula One Car Centre Limited in response to AVOID!!!
Hi, We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us and experience with our team was anything less than satisfactory. If you would like to raise a complaint, you can get in touch with our Customer Services team at 01324 634 455 or email f1csmcustomerservice@gmail.com John Formula One Car Supermarket
Formula One Car Centre Limited is an Independent dealership that is based in Falkirk. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Formula One Car Centre Limited
2 High Station Road
Falkirk
Falkirk
FK1 5QZ
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