140 reviews from our car dealer reviews community
Leave a review for Fort Used Car Centre
Leave a review

140 reviews from our car dealer reviews community

Leave a review for Fort Used Car Centre
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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car I wanted to look at was ready in the showroom and on a later visit outside for me to test drive. There was no pressure at anytime to buy the car.

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"Smart car - smart dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Service was 100% everything went smoothly from start to finish. Would recommend this dealership to one and all, Nothing was too much trouble. Oh ! Have loved driving the car purchased

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"Jeep Compass "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My old car was on its last legs so my wife started searching online for a replacement. She came across a Jeep Compass at Fort Used Cars and instantly loved the colour. Since they weren’t too far from us we decided to pop down for a look. After the test drive we were sold – we absolutely love it! It’s a great car, and hats off to Alex for all his help. His customer service was second to none.

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"5/5 without a doubt"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Well, what can I say... the engine blew up, the doors fell off, the windows smashed… HAHA only joking! Honestly I couldn’t fault the service from Jason and the team over at Fort. Everything the wife pointed out was sorted before we collected the car, and their communication throughout was spot on. We were kept fully in the loop and they did exactly what they said they would. The wife absolutely the Nissan Juke – although she’s slightly miffed that I seem to be driving it more than she is at the moment! We’re still getting to grips with all the tech but it’s been a brilliant choice for us.

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"Restored my faith in car dealerships"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a really bad experience with my last car so I was quite nervous about going through a dealership again – but Fort Used Car Centre have honestly restored my faith. Jason was brilliant from the get-go and I felt reassured from start to finish. There's been a couple of little things to sort since buying the car but again, the team’s been great – they got it all booked in straight away and I’m just waiting on a courtesy car now. I’m genuinely really happy and can’t thank the team enough.

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"Fiat 500"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nick was great throughout the whole process and helped us feel secure and certain of our decision. The delivery went very smoothly and the car is beautiful clean and working as expected.

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"Thank you "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good service, fast transaction, Jason made it easy and enjoyable. Thank you

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"Lovely staff "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guys at Ford Used Car Centre are absolutely lovely. I’ve gone from a 2-litre Kuga to a 1-litre Fiesta, so it’s taken a bit of getting used to, but once it gets going it’s just as nippy! I’ve currently got an engine management light on, so I popped back to let them know and they greeted me like I’d known them my entire life. No questions asked they booked me straight back in. I honestly can’t speak highly enough of them. Thanks so much all

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"Happy wife, happy life"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a Vauxhall Crossland from Fort last month, and it’s a great all-round family car—though I do wish it had a bit more bhp haha! My wife drives it mostly, and she’s happy with everything… and as they say, happy wife, happy life! Nick assisted us at the dealership and we felt compelled to buy from him because we really liked his approach. He never pressured us and gave us all the info we needed to make an informed decision. It genuinely felt like he had our best interests at heart which made a big difference. The only minor downside was a delay in collecting the vehicle, so we’ve given a solid four-star rating.

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"Five star service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We felt the level of service was very high, staff were helpful and not at all pushy. We will use this company again.

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Dealership Information

We specialise in obtaining top quality and affordable used cars for our showroom.

Our team are on hand to look after your needs and help support you during the process of buying a new used car.

We also offer support on finance providers to suit all circumstances and budgets. Rest assured we are here to help make the process as simple and hassle-free as possible for you.

We ensure each car is checked and passes all required pre-delivery tests. Each car is professionally valeted and sanitised before handover.

Our valued customers are of paramount importance to us and we will ensure that all your needs are met. We welcome back repeat customers.

MPH Automotive Centres Ltd t/a Fort Used Car Centre is an Appointed Representative of Midland Mercantile Finance Limited for Insurance Distribution activities. Midland Mercantile Finance Limited is authorised and Regulated by the Financial Conduct Authority, FRN 723317. Its permitted business is arranging general insurance and finance products. You can check this on the FCA Register by visiting www.fca.org.uk.

Thank you once again for taking the time to view our website. We look forward to speaking to you in the near future.

For any assistance, please do not hesitate to visit our showroom or call us on 0121 326 6332.

  • Family-owned and run business
  • 26 years trading in the West Midlands
  • Centrally located - J5 and J6 of the M6 minutes away
  • 200-car indoor heated showroom
  • Autotrader Highly Rated for Customer Service 2020
  • AA Approved cars
  • Handpicked cars for quality, reliability and affordability
  • We have access to over 30 finance providers
  • Reserve a vehicle online
  • We deliver nationwide* (some areas do incur a charge)
  • Home purchasing available, with live video calls (WhatsApp, Facebook)
  • Finance applications online and home delivery
  • Passionate about the customer experience
  • No-pressure buying experience
  • Part exchanges welcome

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
140 reviews4.6 out of 5 stars — Rated Excellent
Excellent
116
Very Good
15
Average
1
Poor
4
Terrible
4

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    Contact Information

    Address

    Fort Used Car Centre
    263 Bromford Lane
    Birmingham
    West Midlands
    B8 2SG

    Get in touch

    0121 326 6332
    http://www.fortauto.com

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 09:00 - 18:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Fort Used Car Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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