134 reviews from our car dealer reviews community
Leave a review for Fort Used Car Centre
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134 reviews from our car dealer reviews community

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"Such a pleasure to deal with Marie"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall, it was a brilliant experience buying my Vauxhall Astra from this dealership. Marie was a lovely lady, and I felt comfortable in her presence; she took the time I needed to go through things, and provided me with lots of useful information.

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"Delighted with my purchase "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience with Ford Used Car Centre was incredibly straightforward, and I was very pleased with the service they provided. From the moment I walked in, the staff was friendly and attentive, ready to assist with any questions I had. They took the time to understand my needs and helped me find the perfect car. The process of selecting and purchasing my vehicle was seamless, with no pressure to rush my decision. I felt supported every step of the way, which made the entire experience enjoyable. My new car is absolutely perfect for me; it fits my lifestyle and has all the features I was looking for. Since bringing it home, I’ve been diligent about keeping it maintained, ensuring it stays in excellent condition for years to come. I truly appreciate the team's professionalism and dedication to customer satisfaction. 

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"Thank you "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new Ford Kuga is fantastic and drives like a dream! The dealership was brilliant, especially with their communication. As someone who is deaf, I really appreciated their patience and accommodating approach. They made sure I felt comfortable and informed throughout the entire process. Everything has been great since I took delivery; I haven't encountered any problems at all. I highly recommend this dealership for their exceptional service and support!

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"Cant imagine my life without it "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My new Peugeot 107 from Fort Used Car Centre has genuinely changed my life! Transitioning to an automatic has made driving so much easier and more enjoyable. The team at Fort Used Car Centre was absolutely amazing throughout the entire process. They were informative and responsive to all the questions and queries I had, ensuring I felt confident in my purchase. What really stood out was their attention to detail; they arranged for the delivery and even gave the car a full valet before it was sent to me. This level of service made a significant difference and truly exceeded my expectations. I couldn't be happier with my experience and highly recommend Fort Used Car Centre to anyone looking for a great car and exceptional customer service!

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"Love my new Qashqai "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A massive thank you to everyone at Fort Used Car Centre! They were incredibly helpful and attentive while I was purchasing my Nissan Qashqai, making the entire experience enjoyable and stress-free. 

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"Really supportive team"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

As someone who has just passed my driving test, I was a bit apprehensive about buying my first car, as I didn't know what to expect. However, Marie at the dealership was incredibly supportive and understanding throughout the entire purchase process. I honestly don’t know what I would have done without her! She guided me every step of the way, answering all my questions and making me feel comfortable with my decision. The Vauxhall Corsa I ended up getting has been fantastic to drive. Even as a new driver, the car makes me feel confident behind the wheel, which is so important. I'm really pleased with my choice and grateful to Marie for her exceptional help.

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"Honest and transparent team "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't recommend Fort Used Car Centre enough! They made the purchase of my Ford Ka a walk in the park. From the very beginning, the team was honest and transparent, which meant the most to me as a buyer. They took the time to answer all my questions and guided me through the entire process without any pressure. If I could score higher than five stars, I absolutely would! The level of service I received was exceptional, and I truly felt valued as a customer. I’m thrilled with my new car and grateful for such a smooth and positive experience.

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"Faultless "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Now that I’ve had my Range Rover for a few weeks, I feel it’s time to share my experience. The sale was one of the smoothest transactions I’ve ever had. Everyone I dealt with at the dealership was attentive, friendly, and incredibly knowledgeable about their vehicles. To truly put my new car to the test, I drove it all the way to Germany, and I’m happy to report that it made the journey incredibly enjoyable. The Range Rover didn’t miss a beat, showcasing just how great their cars are. Overall, I couldn’t be happier with my purchase. The combination of excellent service and a top-quality vehicle has made this experience truly memorable.

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"No hidden surprises "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came across Fort Used Car Centre while searching online and found a Nissan Leaf that ticked all the boxes for me. I arranged to visit the dealership to see the car in person, and I was thrilled to find that it was exactly as described; looking even better than the pictures! The team at the dealership was brilliant, providing excellent customer service throughout the entire process. They were knowledgeable and friendly, making me feel comfortable as I explored my options. I’m absolutely chuffed to bits with my new car! The experience at Fort Used Car Centre exceeded my expectations, and I would highly recommend them to anyone in the market for a vehicle.

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"Top marks "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I arrived at Fort Used Car Centre to the day I collected my car, the team was exceptional. Marie, in particular, was amazing; she answered all my questions and got the paperwork sorted out really quickly, which made the process so much easier for me. On the day of collection, I was pleased to see that the car was ready right at the agreed time. It was clear that it had been freshly valeted, which felt like the cherry on top of a great car-buying experience. The attention to detail and the level of service I received made me feel valued as a customer. I can't recommend Fort Used Car Centre enough! They truly went above and beyond to ensure that I had a smooth and enjoyable experience. If you're looking for a dealership that cares about its customers, this is definitely the place to go!

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Dealership Information

We specialise in obtaining top quality and affordable used cars for our showroom.

Our team are on hand to look after your needs and help support you during the process of buying a new used car.

We also offer support on finance providers to suit all circumstances and budgets. Rest assured we are here to help make the process as simple and hassle-free as possible for you.

We ensure each car is checked and passes all required pre-delivery tests. Each car is professionally valeted and sanitised before handover.

Our valued customers are of paramount importance to us and we will ensure that all your needs are met. We welcome back repeat customers.

MPH Automotive Centres Ltd t/a Fort Used Car Centre is an Appointed Representative of Midland Mercantile Finance Limited for Insurance Distribution activities. Midland Mercantile Finance Limited is authorised and Regulated by the Financial Conduct Authority, FRN 723317. Its permitted business is arranging general insurance and finance products. You can check this on the FCA Register by visiting www.fca.org.uk.

Thank you once again for taking the time to view our website. We look forward to speaking to you in the near future.

For any assistance, please do not hesitate to visit our showroom or call us on 0121 326 6332.

  • Family-owned and run business
  • 26 years trading in the West Midlands
  • Centrally located - J5 and J6 of the M6 minutes away
  • 200-car indoor heated showroom
  • Autotrader Highly Rated for Customer Service 2020
  • AA Approved cars
  • Handpicked cars for quality, reliability and affordability
  • We have access to over 30 finance providers
  • Reserve a vehicle online
  • We deliver nationwide* (some areas do incur a charge)
  • Home purchasing available, with live video calls (WhatsApp, Facebook)
  • Finance applications online and home delivery
  • Passionate about the customer experience
  • No-pressure buying experience
  • Part exchanges welcome

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
134 reviews4.6 out of 5 stars — Rated Excellent
Excellent
110
Very Good
15
Average
1
Poor
4
Terrible
4

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    Contact Information

    Address

    Fort Used Car Centre
    263 Bromford Lane
    Birmingham
    West Midlands
    B8 2SG

    Get in touch

    0121 326 6332
    http://www.fortauto.com

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 09:00 - 18:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Fort Used Car Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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