134 reviews from our car dealer reviews community
Leave a review for Fort Used Car Centre
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134 reviews from our car dealer reviews community

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"Love it ❤️"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After having a fantastic experience with Fort Used Car Centre a few years ago, they were my first choice when I decided to upgrade to a bigger car. They had a brilliant selection of vehicles available, making it easy to find something that suited my needs. Ultimately, the Ford Focus stood out to me with its impressive features and spacious boot, not to mention the price, which was too good to pass up! Once I made my decision, the team was incredibly helpful in guiding me through the paperwork. They made the process smooth and hassle-free, and it was truly a pleasure to deal with them. Their professionalism and friendly approach reassured me that I was making the right choice. Based on the two purchases I’ve made with Fort Used Car Centre, I am confident that I have found my forever car dealer. 

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"Exceptional customer service "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My first time purchasing from Fort Used Car Centre has been nothing short of first class! The team at the dealership was fantastic; unlike many other car salespeople I have encountered, they were not pushy at all. Instead, they were genuinely focused on helping me find the perfect car that suited my needs. I ended up choosing a Ford EcoSport, and it has been nothing short of perfection since the moment I collected it. The car drives beautifully and meets all my requirements. The team's approach made the entire buying process enjoyable and stress-free, allowing me to take my time in making a decision without feeling rushed. I can’t recommend Fort Used Car Centre enough! Their commitment to customer satisfaction and their extensive knowledge of the vehicles they offer truly sets them apart from the rest.

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"Great dealership for new drivers "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I want to extend a huge thank you to everyone at Fort Used Car Centre for making the purchase of my first car such an easy and exciting experience! I recently bought a Renault Clio, and I can honestly say it’s everything I wanted and more. From the moment I stepped into the dealership, the team was welcoming and made me feel at ease. They were incredibly knowledgeable, answering all my questions with patience and clarity. Since this was my first car purchase, I had a lot of uncertainties, but they took the time to walk me through the entire process, ensuring I understood each step along the way. Their honesty and transparency gave me the confidence I needed to make such an important decision. What I appreciated most was the wide selection of vehicles available. The staff was genuinely interested in helping me find the right car that suited my needs, and they made sure I felt comfortable with my choice. The Renault Clio has exceeded my expectations, and I couldn't be happier with it. I would highly recommend Fort Used Car Centre to anyone looking to purchase their first car. They truly go above and beyond to create a positive and supportive environment for new buyers. If you're in the market for a car, this is definitely the place to go!

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"Highly recommended "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having lived in the UK for a while, I felt it was time to get myself on the road, so I visited Fort Used Car Centre, which had a fantastic range of vehicles. A Ford C-Max caught my eye, and after taking it for a test drive, I fell in love with it! What truly stood out to me was the team at the dealership. As someone who had never bought a car in the UK before, I was a bit apprehensive about the process. However, they were incredibly understanding and supportive every step of the way. They provided honest and transparent information, which gave me the peace of mind I needed. The entire experience was smooth and enjoyable, and I’m grateful to the team at Fort Used Car Centre for making my first car purchase in the UK such a positive one!

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"Fast turnover "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alex was an exceptional salesman who went above and beyond to assist me in buying my Vauxhall Mokka. The turnaround was extremely fast; the paperwork was ready for me to sign, and there was no unnecessary waiting time before driving away in my new car.

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"Relaxed dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From beginning to end, the customer service was excellent. I felt very comfortable and at ease while buying my car from Alex. I would definitely recommend this company and use them again when I need an upgrade.

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"Wonderful people "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Ford Fiesta drives like a dream, and I have not had a single problem with it—hopefully I have not jinxed it now that I am writing this review! 😂 Initially, I dealt with Jason, and then Alex stepped in; both were wonderful people who went above and beyond to assist me. The service at the dealership was fantastic! I was concerned about financing my car, but they made it as simple as possible.

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"The cinema led me to buy a new car 🍿"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been wanting to get a new car, and as luck would have it, I came across Fort Used Car Centre on my way home from the cinema. Talk about a coincidence! Who knew my popcorn consumption would lead to car shopping? Nick made the experience so enjoyable that I almost forgot I was spending money. Be sure to visit Fort Used Cars if you are in the market for a vehicle; you will not be disappointed.

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"A big thank you! "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fort Used Car Centre in Birmingham is an efficient dealership that prioritises your needs. In order to get me the best deal for my car, the salesperson, Marie, was very patient and devoted to making sure I was satisfied before going ahead with things. My Ford Kuga has turned out to be the perfect car for all of my needs, and I cannot thank Marie or this dealership enough for everything they have done for me. I only scored them 4 out of 5 because no one is perfect, but boy did they come close.

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"Happy wife, happy life "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Last week, I bought an electric vehicle and dealt with Alex, who was extremely helpful. Because it was an older EV, I had a lot of questions, and he did his best to find the answers for me, even if he could not do it himself. After one week of ownership, the car is performing flawlessly, and my wife loves it!

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Dealership Information

We specialise in obtaining top quality and affordable used cars for our showroom.

Our team are on hand to look after your needs and help support you during the process of buying a new used car.

We also offer support on finance providers to suit all circumstances and budgets. Rest assured we are here to help make the process as simple and hassle-free as possible for you.

We ensure each car is checked and passes all required pre-delivery tests. Each car is professionally valeted and sanitised before handover.

Our valued customers are of paramount importance to us and we will ensure that all your needs are met. We welcome back repeat customers.

MPH Automotive Centres Ltd t/a Fort Used Car Centre is an Appointed Representative of Midland Mercantile Finance Limited for Insurance Distribution activities. Midland Mercantile Finance Limited is authorised and Regulated by the Financial Conduct Authority, FRN 723317. Its permitted business is arranging general insurance and finance products. You can check this on the FCA Register by visiting www.fca.org.uk.

Thank you once again for taking the time to view our website. We look forward to speaking to you in the near future.

For any assistance, please do not hesitate to visit our showroom or call us on 0121 326 6332.

  • Family-owned and run business
  • 26 years trading in the West Midlands
  • Centrally located - J5 and J6 of the M6 minutes away
  • 200-car indoor heated showroom
  • Autotrader Highly Rated for Customer Service 2020
  • AA Approved cars
  • Handpicked cars for quality, reliability and affordability
  • We have access to over 30 finance providers
  • Reserve a vehicle online
  • We deliver nationwide* (some areas do incur a charge)
  • Home purchasing available, with live video calls (WhatsApp, Facebook)
  • Finance applications online and home delivery
  • Passionate about the customer experience
  • No-pressure buying experience
  • Part exchanges welcome

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
134 reviews4.6 out of 5 stars — Rated Excellent
Excellent
110
Very Good
15
Average
1
Poor
4
Terrible
4

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    Contact Information

    Address

    Fort Used Car Centre
    263 Bromford Lane
    Birmingham
    West Midlands
    B8 2SG

    Get in touch

    0121 326 6332
    http://www.fortauto.com

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 09:00 - 18:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Fort Used Car Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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