138 reviews from our car dealer reviews community
Leave a review for Fort Used Car Centre
Leave a review

138 reviews from our car dealer reviews community

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"Wonderful people "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Ford Fiesta drives like a dream, and I have not had a single problem with it—hopefully I have not jinxed it now that I am writing this review! 😂 Initially, I dealt with Jason, and then Alex stepped in; both were wonderful people who went above and beyond to assist me. The service at the dealership was fantastic! I was concerned about financing my car, but they made it as simple as possible.

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"The cinema led me to buy a new car 🍿"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have been wanting to get a new car, and as luck would have it, I came across Fort Used Car Centre on my way home from the cinema. Talk about a coincidence! Who knew my popcorn consumption would lead to car shopping? Nick made the experience so enjoyable that I almost forgot I was spending money. Be sure to visit Fort Used Cars if you are in the market for a vehicle; you will not be disappointed.

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"A big thank you! "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fort Used Car Centre in Birmingham is an efficient dealership that prioritises your needs. In order to get me the best deal for my car, the salesperson, Marie, was very patient and devoted to making sure I was satisfied before going ahead with things. My Ford Kuga has turned out to be the perfect car for all of my needs, and I cannot thank Marie or this dealership enough for everything they have done for me. I only scored them 4 out of 5 because no one is perfect, but boy did they come close.

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"Happy wife, happy life "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Last week, I bought an electric vehicle and dealt with Alex, who was extremely helpful. Because it was an older EV, I had a lot of questions, and he did his best to find the answers for me, even if he could not do it himself. After one week of ownership, the car is performing flawlessly, and my wife loves it!

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"Made to feel like royalty "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So, I recently decided to treat myself to a new car. I came across a SsangYong for sale that caught my eye at Ford Used Car Centre in Birmingham. I arranged to check it out, and let me tell you, when I arrived, the team was so informative and polite. If you’re in the market for a car and want to feel like royalty, head to Ford Used Car Centre. They might not have a crown for you, but they’ll definitely treat you like a king or queen.

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"Spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Ford Fiesta I bought from this dealership has been spot on from the moment I got it. Marie, the sales executive that looked after me, was really nice; she let me take my time exploring the car without watching over me, but she was always available if I had any questions. 

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"Marie was fantastic "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Marie was fantastic; she gave me a lot of useful information and assisted me with all of the paperwork, making everything stress-free. Her help made a huge difference! 👍

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"Quick to respond "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Mazda has been a wonderful match! Alex was an excellent salesperson who always provided the correct answers and responded quickly. I found Fort Used Car Centre on Auto Trader, and I am so glad I did! This was a five-star experience from start to finish.

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"Highly recommended "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Living four hours away from Fort Used Car Centre in Birmingham, I was hesitant to make the trip. However, it proved to be well worth it! Marie was lovely and went above and beyond to make sure my SsangYong Rexton purchase went smoothly. She took a friendly and professional approach, and I never felt pressured during the sale. On the way home, I had a chance to put the car through its paces, and I am pleased to report that it did not miss a beat. I am delighted with my purchase and grateful for the excellent service I received. I would highly recommend this dealership to anyone!

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"Amazing aftercare "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so happy with my Citroen DS5—everything is going great, touch wood! There was a minor problem with the radio, but the team at Fort Used Car Centre fixed it quickly, and everything is fine now. Marie and Nick were exceptionally helpful throughout the process. I had a fantastic test drive, and when it came time for the handover, the vehicle was in immaculate condition. The valet service was so detailed that it looked like it had just rolled out of a showroom! I am extremely pleased with Fort Used Car Centre's service and would gladly rate them 5 stars!

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Dealership Information

We specialise in obtaining top quality and affordable used cars for our showroom.

Our team are on hand to look after your needs and help support you during the process of buying a new used car.

We also offer support on finance providers to suit all circumstances and budgets. Rest assured we are here to help make the process as simple and hassle-free as possible for you.

We ensure each car is checked and passes all required pre-delivery tests. Each car is professionally valeted and sanitised before handover.

Our valued customers are of paramount importance to us and we will ensure that all your needs are met. We welcome back repeat customers.

MPH Automotive Centres Ltd t/a Fort Used Car Centre is an Appointed Representative of Midland Mercantile Finance Limited for Insurance Distribution activities. Midland Mercantile Finance Limited is authorised and Regulated by the Financial Conduct Authority, FRN 723317. Its permitted business is arranging general insurance and finance products. You can check this on the FCA Register by visiting www.fca.org.uk.

Thank you once again for taking the time to view our website. We look forward to speaking to you in the near future.

For any assistance, please do not hesitate to visit our showroom or call us on 0121 326 6332.

  • Family-owned and run business
  • 26 years trading in the West Midlands
  • Centrally located - J5 and J6 of the M6 minutes away
  • 200-car indoor heated showroom
  • Autotrader Highly Rated for Customer Service 2020
  • AA Approved cars
  • Handpicked cars for quality, reliability and affordability
  • We have access to over 30 finance providers
  • Reserve a vehicle online
  • We deliver nationwide* (some areas do incur a charge)
  • Home purchasing available, with live video calls (WhatsApp, Facebook)
  • Finance applications online and home delivery
  • Passionate about the customer experience
  • No-pressure buying experience
  • Part exchanges welcome

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
138 reviews4.6 out of 5 stars — Rated Excellent
Excellent
114
Very Good
15
Average
1
Poor
4
Terrible
4

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    Contact Information

    Address

    Fort Used Car Centre
    263 Bromford Lane
    Birmingham
    West Midlands
    B8 2SG

    Get in touch

    0121 326 6332
    http://www.fortauto.com

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 09:00 - 18:00
    Sun 09:00 - 18:00

    Dealership Statistics

    92%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Fort Used Car Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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