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This is a proper Arthur daily autos even tell you they will get the car valeted and a service they don't clean them he didn't have time and its just gad a air filter fitted as part of what they call a full service yeah right don't even bother to wipe the oil filter and Steve just wants to give you a warranty so you don't go back to them stay clear
Excellent service from Forton Motors really pleased with the car, Stuart was brilliant quick and easy to deal with Thankyou Stuart
Have Been going to Forton motors for years always great customer service very helpful my friends and family have all had vars from Steve never had a issue
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We bought my sons first car from here as this place seemed like the standard and condition of cars were prestige. How misled were we?? Within hours the engine light came on so we called to report this. My husband returned it the next day and Stuart put it on the diagnostics machine which immediately showed a code that pointed to an issue with the Catalyst Converter. We took photo evidence of the diagnostic code and left the car to be sorted. Within a short time we received a call to say the car was sorted and ready for collection. My son went to pick up his car and was told a faulty wire had caused this but noticed quite a lot of petrol was missing but carried on home. As he drove further the engine light came on again which he reported to us on his return home. As we were suspicious we had a friend mechanic put it onto his diagnostic machine which still showed a Catalyst Converter issue. My husband rung as we were quite annoyed that the issue had not been sorted and petrol was low and Stuart told us the car had to go to Kendal ( using my sons petrol) to their mechanic and would take it there again. My husband stated that we shouldn't have to foot the bill for the car to be sent all that way, so Stuart said they would put £10 of petrol in. ( Hardly enough to cover this) We then requested that the Catalyst converter be replaced for a new one as the car had obviously been sold with a faulty one. After a huge disagreement over this the car was again sent to be fixed and this time came back with no engine light on. Thinking there would be no more issues, 6 weeks later my son drove to work on the motorway when the car started making a TERRIBLE noise. He had to return home and not make the journey to work yesterday. When taking it to our mechanic he has informed us that where the Catalyst converter had been welded on, it had snapped off and was hanging off with damage to the sensor wiring. We have had to have this repaired as we are through with all the hassle of taking it back to these and their so called mechanic. NEVER BUY A CAR FORM THIS PLACE! They need to be shut down!
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sherman clump in response to FORTON MOTORS STAY CLEAR
top wack autos they should be called they are a couple of arthur daileys and then tell you any old crap once they have the money thats it your stuffed
FORTON MOTORS from Forton Motors in response to FORTON MOTORS STAY CLEAR
Dear Mrs Jordan Thank you for your review however we must correct certain points that you have raised to more accurately reflect your dealings with our company. It was regretful that the warning light for the catalytic converter came on so soon after sale, however this could have been for any number of reasons, some of which would be outside of our control, however we did request that the vehicle be returned to enable us to investigate this concern for you. Regretfully though when this light is illuminated, the vehicle may start to use more fuel than normal, however this is not something that we can control. We would also like to point out that the vehicle underwent a full 12 month MOT at an independent garage which passed with no advisories immediately prior to sale. After the vehicle was returned we took it to our repairers in Kendal who diagnosed a faulty wire and a build up of carbon (something that is perfectly natural on a used vehicle), so the wiring was corrected and the converter cleaned. The vehicle was then driven back from Kendal to our premises with no further issues and you collected it, however the light returned so we arranged to have the converter replaced. You did not have to argue with us or instruct us to replace it, rather we voluntarily offered to have it replaced at no cost to you. This was done and the vehicle returned successfully. You now state that after a further period of time (some 6 weeks) that the catalytic converter has a broken weld and that you accuse us of using a cheap repair. For the avoidance of doubt, please be informed that your catalytic converter is secured by bolts and clips and does not have any welded joints to secure it to the rest of the car. Therefore we can only conclude that someone may have attempted to steal it for its scrap value - something that is occurring more and more often, these days. We also wish to point out that you have not contacted us to inform us of the "broken weld" and nor have you given us any evidence of the "broken weld", and given your passed experience with us, we would have offered to take the vehicle back and to rectify the issue without any cost to yourself, therefore we are somewhat confused as to why you have followed this course of action. I do apologise that you had a fault with the vehicle so soon after sale, however at all times we have acted both fairly and reasonably and had your vehicle repaired at no cost to you, This is something that not all dealers would have offered to do or replace with new parts, given the fact that you purchased a 9 year old vehicle. Management lights will come on periodically with used vehicles however it is down to the approach of each individual retailing garage how they approach the matter with the customers, Some will not offer any assistance, however we have repaired your vehicle at no cost to the customer. Kind regards FORTON MOTORS
Derren in response to FORTON MOTORS STAY CLEAR
I had 2 cars from these so called car dealers they should be shut down they just want your money .They won't even give you your money back if your not happy with the car due to faults they just bodge the job and like you said use your fuel .why would your mechanic be 45 miles away from your garage .Again a total rip of .get rip off Britain to investigate them and shut them down for good
Recently Bought a Vauxhall corsa for my daughter to learn to drive.excellent service no pushy salesman was left to have a good look around the car before purchasing.Stuart was great easy to deal with very professional would definitely deal with Forton motors in the future
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FORTON MOTORS from Forton Motors in response to Excellent garage
thanks for your review anything else we can help you with you know were we are
Purchased a car from Forton motors, all smile and nice at point of sale. Short period local garage is calling out unroady worthy breaks. Contact dealer who not only washed their hand but hung up on more than one occasion do not touch them as 8 weeks after purchase having to pay over £400.00 to make car road worthy
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STEVE WALKER from Forton Motors in response to Disregard for safety on sold vehicle
Thank you for your feedback. We are obviously very sad to read your comments however "noisy" brakes that have developed whilst in the two months of your ownership is not covered by any dealer I am afraid. Your vehicle passed its MOT with no advisories and also underwent a thorough pre-purchase inspection, again with no faults found. "Noisy" brakes can develop for any number of reasons, including the vehicle not being used for a few days and surface corrosion building up on the discs, however frequent use of the vehicle will eliminate this issue. If there is a specific component failure, rather than just normal wear and tear, then please make arrangements to return the vehicle to us so we can investigate the issue further for you. Whilst it is always disappointing to learn of such issues without a specific fault being identified we cannot simply pay £400 for an issue which could be cured by either using the vehicle more frequently, or having a minor brake service undertaken.
stuart and steve very easy to deal with very helpfull sorted every thing out car ready when said wot a nice garage to deal with
FORTON MOTORS from Forton Motors in response to excellent service
thanks for your review
FORTON MOTORS in response to excellent service
thanks for your great response
Forton Motors, and absolute pleasure to deal with, we bought a lovely used Kia and px our old one, Stewart was very professional and reliable. The car was pre checked prior to pick up and fully valeted. we would totally recommend buying of this dealer if you find a car, excellent service all round!! Thanks Stewart and Steve lee @ Alison 20/10/2021
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FORTON MOTORS from Forton Motors in response to Great service !!
thanks for you great review
Just picked up my BMW X1. Thanks to stuart for a easy and pleasant change over it was lovely to meet you all and had a nice drive home to Manchester would recommend fornton motors no hassle no fuss thank you
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FORTON MOTORS from Forton Motors in response to Excellent service
thanks for our 5 *review anything else we can do please call
After having many bad experiences previously purchasing cars I went here on an off chance to just look and spotted a little beauty. Again I was nervous especially not really knowing much but Stuart was excellent, after hearing many good reviews I enquired about this car. Stuart was fabulous, reassuring and honest. Car flew through the service and sale checks and I brought her home. Definitely would not hesitate to go back!!
FORTON MOTORS from Forton Motors in response to Excellent service
thanks for our 5* review anything else we can do you know were we are
Forton Motors is a family run business situated between Preston and Lancaster. We are 3 minutes from Junction 33, M6 Motorway. With over 30 years experience in the Motor industry. After leaving school in 1980 serving an apprenticeship as a BMW mechanic , this giving a very good knowledge of our vehicles that we sell to our customers. Starting at our first premises in 1987 building a good reputation, as our business expanded we had to relocate. In 2003 we moved to our present larger premises.
We sell a variety of vehicles including diesel cars, family hatchbacks, MPV's, 4x4's and motor homes. We have a wide range of vehicles to suit all budgets. We offer excellent customer service and pride ourselves on our vehicles that we sell regardless of price. Our vehicles are competitively priced as we do not have huge overheads.
At Forton Motors you will not be hassled by pushy sales staff. You will simply be assisted by myself or loyal staff who have been employed by us for approx 13 years. All our vehicles are valeted to a very high standard. We can arrange delivery of your vehicle and offer a wide range of warranties.
We can help with finance and offer competitive finance packages (subject to status). Our finance is straight talking without confusing customers into something they do not require. We are happy to consider part exchange and welcome any vehicles including motorbikes, motor homes and caravans. Forton Motors will be happy to provide information on any vehicles within our stock list if you wish to telephone us 01524 792 792.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1984
| Excellent | 42 | |
| Very Good | 1 | |
| Average | 0 | |
| Poor | 4 | |
| Terrible | 14 |
Forton Motors
A6 Lancaster Road
Preston
Lancashire
PR3 1AB
| Mon | 09.00 - 18.00 |
| Tue | 09.00 - 18.00 |
| Wed | 09.00 - 18.00 |
| Thu | 09.00 - 18.00 |
| Fri | 09.00 - 18.00 |
| Sat | 09.00 - 16.00 |
| Sun | 11.00 - 16.00 |
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