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61 reviews from our car dealer reviews community
Leave a review for Forton Motors
Leave a review

61 reviews from our car dealer reviews community

Leave a review for Forton Motors
Leave a review
"Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car, with full service and MOT. Easy straight forward transaction. Pleased with the car.

FORTON MOTORS from Forton Motors in response to Purchase

thanks for great review

"Great service, thanks Stu"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks Stu for getting our car ready for collection so quickly, cant thank you enough, brilliant service.

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+3 Found this review helpful

FORTON MOTORS from Forton Motors in response to Great service, thanks Stu

thanks for great review

"Wilson"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good car garage to deal with ..car bought in tip top condition ..and nothing was to much trouble..dont take my word for it call in yourself...😊

Staff from Forton Motors in response to Wilson

hi thanks for your great review

"Great staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great car and staff

Staff from Forton Motors in response to Great staff

thanks for 5 * review

"Great company "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my Citroen C3 from Forton Motors last year, i can honestly say that they are a pleasure to deal with, ive been all over the country since, and would not hesitate in going back

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+6 Found this review helpful
"Friendly and helpful without being pushy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Arranged to pick up car Saturday am. Was ready and in tip top condition. They were happy to explain all aspects of car and to tax online for me.

"Great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently been into Forton Motors as thinking of changing my current vehicle. My last 4 cars including my current one, have been supplied by them. I’ve had no problems with any of them, and any queries or issues I’ve had (which have only ever been minor), have been dealt with efficiently. They are currently sourcing my next vehicle for me, and they were very helpful. Would definitely recommend

"Purchase of car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently bought my first car from Forton Motors and was very impressed with the whole experience. Extremely helpful and attentive throughout. I had a slight delay with the car due to the transfer of private number plates, however this was nothing to do with the garage and they were very understanding and helpful in sorting it out as quickly as possible for me. The car was exactly as described and I am more than pleased with it. I would definitely recommend Stuart and Steve from the garage, in particular Stuart who has dealt with the purchase and was a pleasure to do business with. I would have no hesitation in recommending Forton Motors to anyone thinking of purchasing a car. It can be a daunting experience but not here. Thanks again to both of you and hope you enjoyed the mince pies! I will be back when the time comes to change my car again although this may not be for a while as I love the car so much!

"Arrogant. Unprofessional. Unhelpful. "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Review title says everything. What an arrogant, unfriendly bunch. Customer Service Excellence? This dealer has not heard of it. Most certainly can not recommend Forton Motors.

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+3 Found this review helpful

AVOID AT ALL COSTS in response to Arrogant. Unprofessional. Unhelpful.

The same for myself. They told me new front disks had been fitted, they hadn't. They were unsafe and I paid to have them replaced, the gearbox/clutch is faulty, the stop start doesn't work. I've sent multiple emails which they say they never received (I have proof they did). I sent a recorded delivery letter of complaint which they signed for with an "X". They have constantly lied in their response to my complaint on here. My case is now with trading standards and I shall publish the outcome nationwide. Seriously, avoid this place at all costs.

"Couldn't be less helpful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'v had a car, bought from Forton Motors, a little over a month. I can't use it now, due to a fault. I am now being told that they do not offer any after sales service, are not responsible for the faults the car was sold with and will not help or even discuss the matter further.

Staff from Forton Motors in response to Couldn't be less helpful

We are sorry that you had a problem with your car, after 2000 miles / 4 weeks you phoned to say you felt a loss of power, because you live 130 miles away we agreed for you to take to a garage of your choice, we paid for repair. we were then contacted by you to say the car was still the same so we arranged for your car to be collected from you and relayed to another garage, you refused this ! We do our best to look after our customers and their cars however unfortunately some cars that are over 10 years old and coverd well over 100,000 miles can sometimes show faults, again we did our best to help.

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Dealership Information

ABOUT FORTON MOTORS IN PRESTON, LANCASHIRE

Forton Motors is a family run business situated between Preston and Lancaster. We are 3 minutes from Junction 33, M6 Motorway. With over 30 years experience in the Motor industry. After leaving school in 1980 serving an apprenticeship as a BMW mechanic , this giving a very good knowledge of our vehicles that we sell to our customers. Starting at our first premises in 1987 building a good reputation, as our business expanded we had to relocate. In 2003 we moved to our present larger premises.

We sell a variety of vehicles including diesel cars, family hatchbacks, MPV's, 4x4's and motor homes. We have a wide range of vehicles to suit all budgets. We offer excellent customer service and pride ourselves on our vehicles that we sell regardless of price. Our vehicles are competitively priced as we do not have huge overheads.

At Forton Motors you will not be hassled by pushy sales staff. You will simply be assisted by myself or loyal staff who have been employed by us for approx 13 years. All our vehicles are valeted to a very high standard. We can arrange delivery of your vehicle and offer a wide range of warranties.

We can help with finance and offer competitive finance packages (subject to status). Our finance is straight talking without confusing customers into something they do not require. We are happy to consider part exchange and welcome any vehicles including motorbikes, motor homes and caravans. Forton Motors will be happy to provide information on any vehicles within our stock list if you wish to telephone us 01524 792 792.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1984

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
61 reviews3.8 out of 5 stars — Rated Very Good
Excellent
42
Very Good
1
Average
0
Poor
4
Terrible
14

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    Contact Information

    Address

    Forton Motors
    A6 Lancaster Road
    Preston
    Lancashire
    PR3 1AB

    Get in touch

    01524 792792
    http://www.fortonmotors.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 16.00
    Sun 11.00 - 16.00

    Dealership Statistics

    68%
    Would recommend this dealer to family and friends
    50%
    Percent of reviews responded to by this dealer

    Additional Information About Forton Motors

    Company Formed: 1984
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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