64 reviews from our car dealer reviews community
Leave a review for Forward Group
Leave a review

64 reviews from our car dealer reviews community

Leave a review for Forward Group
Leave a review
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"Dealership is spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car's running well with no issues so far. Happy with the ride of the Range Rover Sport. Customer service is solid - helpful, friendly and attentive. Nothing more I could have asked for. Decent dealership, decent sales staff and decent stock. No hesitation in returning when upgrading comes around again.

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Aftersales from Forward Group in response to Dealership is spot on

Hi Vasantha! Thank you for taking the time to share your positive experience with us! We're delighted to hear that your Range Rover Sport is running well without any issues, and that you're happy with the ride. Our team at Forward Group are committed to providing excellent customer service, and we're thrilled to know that you found our staff helpful, friendly, and attentive. It's fantastic to learn that our dealership met your expectations, from the selection of vehicles in stock to the assistance provided by Alex & the team. We appreciate your compliment and are pleased that you felt there was nothing more you could have asked for.

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"Audi Q5 from Forward Group"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an Audi Q5 from Forward Group, and it's running like a dream. Getting along with it very nicely! Felt genuinely looked after - 100%. The team made sure everything I needed was sorted, and was super responsive. Great advice, and everything went down perfectly. Definitely would recommend Forward Group for a high class/quality vehicle. 5 stars!

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Aftersales from Forward Group in response to Audi Q5 from Forward Group

Thank you so much for taking the time to share your positive experience with Forward Group! We are thrilled to hear that your Audi Q5 is exceeding your expectations and running like a dream. Our team, especially Alex, is dedicated to providing top-notch service and ensuring that our customers feel genuinely looked after. It's fantastic to know that Alex was able to assist you with all your needs, providing great advice and maintaining superb responsiveness throughout the process. We take pride in delivering a seamless and high-quality experience for our customers, and your glowing feedback reaffirms our commitment to excellence. We truly appreciate your recommendation for Forward Group as a go-to choice for high-class and quality vehicles. Your satisfaction is our priority, and we look forward to serving you again in the future. If you ever have any questions or need further assistance, please don't hesitate to reach out.

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"Bang on the money! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Alex is a knowledgeable chap and knows cars like the back of his hand, the level of knowledge he had is out of this world. It's as if he can answer any question about any car without even thinking! It was really nice to buy from somebody who has a serious passion for cars. I have had a slight little issue with the tyres since buying but Alex was more than forthcoming with any reimbursement, he was a pleasure to deal with on all aspects, even aftercare. He was informative from the get go and kept me in the loop of things at all times, I was never left wondering where things were up to, he provided constant updates. Impressive service and a bang on car!

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Aftersales from Forward Group in response to Bang on the money!

Thank you for your review of your car and Alex. I’m pleased to hear that Alex is a knowledgeable chap and that he has a serious passion for cars. I’m also glad that he was able to answer any question you had and that he was informative, forthcoming, and a pleasure to deal with. I’m sorry to hear that you had a slight issue with the tyres, but I’m happy that Alex resolved it quickly and satisfactorily. I’m also impressed by his aftercare and his constant updates. It sounds like you had an impressive service and a bang on car. I hope you enjoy driving your car and that you have a great day. 😊

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"BMW X5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Highly satisfied with everything that went down at the Forward Group. The car is grand, lovely to drive and in immaculate condition, inside and out! No issues what so ever!

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Aftersales from Forward Group in response to BMW X5

Thank you for your review of your car and the Forward Group. I’m glad to hear that you are highly satisfied with everything and that you have a grand and lovely car. I’m also happy that your car is in immaculate condition and that you have no issues whatsoever. I hope you enjoy driving your car and that you have a great day. 😊

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"Highly recommendable "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saying I'm made up with with the BMW X5 is an understatement, it is absolutely stunning. Alex & the team played a huge part and made the whole car buying process run like clockwork. They were super organised and on the ball with everything. Alex is a great lad and really looked after me, he was professional, polite and easy to have a good chat with. I highly recommend The Forward Group if you're looking for a high quality reliable car dealership oozing with enthusiasm.

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Aftersales from Forward Group in response to Highly recommendable

Saying I'm made up with with the BMW X5 is an understatement, it is absolutely stunning. Alex played a huge part and made the whole car buying process run like clockwork, he was super organised and on the ball with everything. He's a great lad and really looked after me, he was professional, polite and easy to have a good chat with. I highly recommend The Forward Group if you're looking for a high quality reliable car dealership oozing with enthusiasm.

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"Range Rover Evoque"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I spotted a smashing Range Rover Evoque online with this seller when I started my online car search. it had been proven to be more difficult that anticipated with how picky I was being, until I saw this one. The car has well and truly out done itself, it is ace! Smooth running and just how I expected it to be. My expectations were not only met but exceeded down at Forward Group. Alex is an asset, dealing with him was a pleasure. Super easy to do business with, very polite and so approachable. Give him a 5*, Alex & the team deserve it.

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Aftersales from Forward Group in response to Range Rover Evoque

Thank you for your review of your Range Rover Evoque and Alex. I’m delighted to hear that you found the car of your dreams online and that it has exceeded your expectations. I’m also glad that you are enjoying the smooth running and the quality of your car. It sounds like you have a smashing and ace car that suits your taste and needs. I’m also pleased to hear that Alex was an asset and a pleasure to deal with. He sounds like he was very professional, polite, and approachable throughout the car buying process. I appreciate your high rating and your kind words for Alex and Forward Group. I hope you have many happy and safe miles with your Range Rover Evoque. 😊

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"Nothing but 5 stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a BMW X5 from The Forward Group, and I must say that the overall experience was nothing short of exceptional. Dealing with Alex, the representative assigned to assist me, was a pleasure from start to finish. The performance and condition of the BMW X5 I purchased is perfect. The vehicle is fantastic, demonstrating the high-quality standards that The Forward Group maintains for their cars. This is undoubtedly a testament to the dealership's commitment to offering top notch vehicles to their customers. One of the standout aspects of my experience was the outstanding customer service provided by Alex. He was not only helpful but also remarkably friendly throughout the entire process. Alex went above and beyond to ensure that I had all the information I needed, patiently addressing any questions or concerns I had. His dedication to customer service blew me away. The car was valeted so well, it still smells nice now!

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Aftersales from Forward Group in response to Nothing but 5 stars

Thank you for your review of your BMW X5 and Alex. I’m delighted to hear that you had an exceptional car buying experience with The Forward Group and that Alex was a pleasure to deal with. I’m also glad that you are impressed with the performance and condition of your BMW X5 and that it meets your expectations. It sounds like you have a fantastic and high-quality car that reflects the dealership’s standards and commitment. I’m also pleased to hear that Alex provided you with outstanding customer service and that he was helpful, friendly, and informative throughout the entire process. I appreciate your kind words and your high rating of Alex and The Forward Group. I hope you enjoy driving your BMW X5 and that it continues to smell nice. 😊

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"5 stars all days long "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely 5 stars. No issues in the slightest, no hurdles or hiccups. One smooth process. Alex is a really good guy to purchase a car from. 5 stars all day! Highly recommend Forward Group!

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Aftersales from Forward Group in response to 5 stars all days long

Thank you for your review of your car and Alex. I’m thrilled to hear that you had a smooth and hassle-free car buying experience with Alex and that he was a really good guy to deal with. I’m also happy that you are pleased with your car and that it meets your expectations. I appreciate your high rating and your recommendation of Forward Group. I hope you enjoy driving your car and that you have a great day. 😊

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"Alex is spot on"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It was time for a car change, I made my way down to Forward Group after speaking to Alex, Alex greeted me and welcomed me into the dealership. He was spot on from start to finish, the lad is top drawer and so nice to deal with. It's refreshing to go to a dealer who is really laid back, not pushy and easy to get along with, that really makes the experience 100 times better. He was highly knowledgeable and able to answer any question I had. I am really liking the Audi Q8, its the perfect car for what I need and is a beautiful drive thanks Alex.

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Aftersales from Forward Group in response to Alex is spot on

Thank you for your review of your Audi Q8 and Alex. I’m delighted to hear that you had a great car buying experience with Alex and that he was friendly, helpful, and knowledgeable. I’m also glad that you are enjoying your Audi Q8 and that it is the perfect car for you. It sounds like you have a beautiful and powerful car that meets your needs and preferences. I hope you have many wonderful and safe trips with your Audi Q8. 😊

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"Always an incredible service from Alex "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A full 5 star service when buying from Alex at Forward Group, he ensures the smoothest and easiest buying experience and does what he can to eliminate any pressure or stress from the sale. I purchased an A Class and its incredible, a lovely new motor. I do get bored easily so there's no doubt I'll be back onto Alex in a few months to see what I can swap too... Alex is great and if he hasn't got something I fancy in, I have every faith he will go away and find it for me, he will go above and beyond to cater to customer's needs!

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Aftersales from Forward Group in response to Always an incredible service from Alex

Thank you for taking the time to share your fantastic 5-star review of your experience with Alex at Forward Group. We're delighted to hear that you had such a smooth and stress-free buying experience with us. Alex is a true asset to our team, and we're thrilled to know that he made sure you felt comfortable throughout the process and eliminated any pressure or stress. We believe that purchasing a new car should be an exciting and enjoyable experience, and it's great to hear that Alex delivered on that promise. It's fantastic that you're enjoying your new A Class – it's a great choice! We look forward to assisting you in the future when you decide it's time for a change. We're confident that Alex will continue to provide excellent service and do everything he can to find the perfect vehicle to match your preferences. Thank you for your kind words and your trust in Forward Group. We're here to cater to your automotive needs, and we're always ready to go the extra mile for our valued customers. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to helping you with your next vehicle selection. Enjoy your A Class!!

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Dealership Information

Here at Forward Group, based in Wilmslow, Cheshire you can be assured that the service we provide is of the very highest standard. We use all of our expertise to ensure that every customer drives away in a quality car at a great price. Our approach is no pressured, informative & professional, we are always happy to help and answer any questions you may have about any of our services. We specialise in performance and prestige cars and offer a number of finance options including lease deals, personal contract and contract hire, for both personal and business clients. We often deal with high-profile clientele and can promise discretion and professionalism at all times.

Our services cover the whole of the UK, and we are able to arrange full transportation services and extra’s including car wrapping, alloy wheels and more at competitive prices.

We have partnerships with many large automotive finance specialists, which allow us to make sure that you, the customer, is always looked after and have the best possible deals available. Our Finance expets are able tailor all finance packages to suit your individual requirements and it couldn't be easier,

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
64 reviews4.9 out of 5 stars — Rated Excellent
Excellent
60
Very Good
4
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    Forward Group
    Unit 3 Winnington Business Park
    Winnington Avenue
    Northwich
    Cheshire East
    CW8 4DL

    Get in touch

    01613 941 968
    https://forward-group.co.uk/

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Forward Group

    Company Formed: 2017
    Company Registration: 11103050
    Dealer Group: XXXXXXXXXX
    Directors: GERRARD, Alexander
    FCA Ref: 922244
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: Forward Leasing Ltd
    VAT Number: XXXXXXXXXX


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