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57 reviews from our car dealer reviews community
Leave a review for Forward Group
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57 reviews from our car dealer reviews community

Leave a review for Forward Group
Leave a review
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"Great recommendation "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was in the market for a new car, and after a recommendation from a friend, I decided to visit Forward Group. From the moment I arrived, I was really impressed by their extensive selection of cars, and the team was incredibly welcoming. I immediately felt that I was in good hands. I appreciated being able to look around at my own pace without any pressure. When I stumbled upon a Mercedes-Benz A45, I knew I had to have it. Normally, I find buying a car to be a stressful experience, but the team at Forward Group made it feel relaxed and enjoyable. Their knowledge and support throughout the process really set them apart. I am so glad I chose to go with Forward Group for my purchase. I have no doubt that I will be back in the future for any of my automotive needs. Highly recommended!

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Aftersales from Forward Group in response to Great recommendation

Hi Holly, Thanks so much for the fantastic review! We’re really glad to hear that your experience with us at Forward Group was so enjoyable. It’s great that you felt welcomed and had the chance to explore our selection at your own pace—no pressure here! We're thrilled you found the Mercedes-Benz A45 and that our team made the buying process relaxed and easy for you. Your recommendation means the world to us, and we can’t wait to help you with any future automotive needs. Enjoy your new ride, and see you next time!

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So far, I’m extremely happy with the Peugeot 2008 I purchased from Forward Group. The car has been fantastic, and the entire buying experience was just as impressive. The customer service was excellent from start to finish. Alex was very friendly and helpful throughout the process, answering all my questions and ensuring everything went smoothly. The unexpected gift of a bottle of bubbly was a lovely surprise and added a special touch to the experience. I’m really pleased with both the car and the service and would highly recommend Forward Group to anyone looking for a great vehicle and top-notch customer care!

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Aftersales from Forward Group in response to ⭐⭐⭐⭐⭐

Hi Richard, Thanks for the awesome review! We’re so happy to hear you’re loving your Peugeot 2008 and that Alex made your buying experience enjoyable. It’s great to know the bubbly surprise added a special touch! We really appreciate your recommendation and are here for you anytime you need anything. Enjoy your new ride!

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"Nothing but good things to say"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very happy with the service I got from the boys at Forward Group in Northwich. A solid five-star service. Jamie and Alex were spot on, and I have nothing but good words to say about them!

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Aftersales from Forward Group in response to Nothing but good things to say

Hi Tom, Thank you so much for your kind words! We’re delighted to hear that Jamie and Alex here at Forward Group provided you with a five-star experience. Your positive feedback means a lot to us. Enjoy your new BMW, and we hope to see you again in the future!

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"My first car buying experience was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was my first time buying a car, and I couldn’t have asked for a better experience. Kyle was fantastic—such a great guy and incredibly helpful throughout the entire transition. He let me go on a test drive and made sure everything was clearly explained, especially when it came to financing the car. There were no hidden catches, just an honest, straightforward service. If I could give them more than five stars, I definitely would!

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Aftersales from Forward Group in response to My first car buying experience was great

Hi Jade, Thank you so much for your wonderful review! We’re thrilled to hear that Kyle made your first car-buying experience such a positive one. It’s great to know that everything was clearly explained and that you felt well taken care of by us here at Forward Group. Enjoy your new car, and we hope to see you again in the future!

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"5 star all the way"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My VW Tiguan has been absolutely perfect so far! Alex and Kyle were fantastic. They listened to everything I asked for and delivered exactly what I wanted without missing a beat. From the very beginning, they knew what I was looking for, and their attention to detail was spot on. I couldn’t be happier with the service—truly 5-star all the way! Highly recommend."

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Aftersales from Forward Group in response to 5 star all the way

Thank you so much for your fantastic review! We’re thrilled to hear that you’re loving your VW Tiguan and that Alex and Kyle were able to deliver exactly what you wanted. Your kind words mean a lot to us. Enjoy your new ride, and we hope to see you again in the future!

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"Forward Group are amazing!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We'd been meaning to upgrade my car for a while, but I guess falling pregnant sped things up a little.! Friends of ours had recently used Forward Group so we decided to take them up on their recommendation - The guys were absolutely amazing. I didn't have a specific car in mind, just gave them a rough idea of what we wanted & they did a great job of sourcing lots of options. We opted for the Mercedes GLA as it ticked all of our boxes. and it's been perfect!! We've had it just over a month now and had no issues whatsoever, so thought it was time we came online to leave this review. We'd like to extend a special thank you to the guys for making everything super simple and easy - we've got a lot going on and the fact Forward Group made everything stress-free and painless meant a lot to us - They really care about their customers and we both definitely felt that our happiness really mattered to them. My partners actually buying another car from them as we speak, and I'd happily pass on the recommendation to anyone and everyone. Thanks again for everything!

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Aftersales from Forward Group in response to Forward Group are amazing!!

Thank you so much for taking the time to share your experience with us Abby! We're thrilled that we could help you find the perfect car, especially during such an exciting time in your life. Knowing that we made the process stress-free and enjoyable for you both truly means a lot to us. We’re so glad you’re loving your Mercedes GLA, and we’re excited to help your partner with their new car as well. Best of luck with the little one - we'll see you soon!!

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"Unreal Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Big shout out to a Jamie for sorting me with my Seat Leon. Service was fast and efficient got my car in just under a week! Great guy and great service, would recommend.

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Aftersales from Forward Group in response to Unreal Service

Thanks ever so much for such brilliant review Josh - Really glad Jamie was able to get you into a car quickly and efficiently, and it's great to hear you're happy with the service - We'll pass you comments back to him & thanks again for your recommendation.

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"The best in the business"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

There must be something special about the guys at Forward Group, as I've been looking for a new car for practically all of 2024. I manage a sales team myself, and despite looking at a number of cars at other dealerships, their pushy sales tactics always put me off. Forward Group was a breath of fresh air - The team were super friendly, welcoming and applied zero pressure. I walked away without buying anything the first time, but was so impressed with the way they handled everything, I returned to their smart new unit a couple of weeks later to make my decision. I've ended up with a Cupra Formentor which is definitely an upgrade from my previous Seat Ateca (it was definitely a family car & I didn't want to give the missus the wrong idea just yet haha). Happy to have supported a smaller, local business where you're not just a number - Every customer means something to these guys & I'll definitely be back when it's time for a change. Big thanks to Alex & the team for doing such a great job throughout - Faultless, even by my standards!

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Aftersales from Forward Group in response to The best in the business

Your kind words and recommendation mean a lot to us Jack! It's great to hear that Forward Group stood out to you for our friendly and pressure-free approach. It’s fantastic that Alex and the team made such a positive impression, and that you found the perfect upgrade with your new Cupra Formentor. Enjoy it & we look forward to seeing you next time! F

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"5 stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I came across Forward Group thanks to an influencer's recommendation on social media. Intrigued, I visited their website and found they offered a wide range of great cars at very reasonable prices. I decided to visit their dealership to take a closer look. From the moment I arrived, the team at Forward Group was incredibly welcoming and helpful. They listened attentively to my needs and suggested an Audi that seemed perfect for me. As soon as I saw it, I fell in love with the car. The team's expertise and professionalism made the entire purchasing process enjoyable and stress-free. They guided me through each step with clarity and ensured I was satisfied with my decision.

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Aftersales from Forward Group in response to 5 stars

Thank you for sharing your experience! We're delighted that an influencer's recommendation led you to us and that you found our selection and prices appealing. It's wonderful to hear that our team made you feel welcome and supported throughout your visit. We're thrilled that you love your new Audi and that the purchasing process was enjoyable and stress-free. Your kind words about our team mean a lot to us. Enjoy your new car, and thank you for choosing Forward Group!

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"Fantastic upgrade "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After owning my first car for a while, I decided it was time to treat myself to an upgrade. I visited Forward Group and found a Nissan Qashqai, a model I had always admired on the road. During the test drive at the dealership, I quickly understood why they are so popular; it drives beautifully and feels exceptionally smooth on the road. The team at Forward Group made the purchase process quick and easy. They were professional, knowledgeable, and ensured everything went smoothly from start to finish. I would highly recommend them based on my positive experience.

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Aftersales from Forward Group in response to Fantastic upgrade

Hi Sophie, Thank you so much for your wonderful review! We're thrilled to hear that you chose us at Forward Group for your upgrade and that the Nissan Qashqai met your expectations. It's great to know you enjoyed the smooth drive and found our team professional and helpful throughout the process. Your recommendation means a lot to us, and we're delighted to have provided a positive experience for you. Enjoy your new ride!

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Dealership Information

Here at Forward Group, based in Wilmslow, Cheshire you can be assured that the service we provide is of the very highest standard. We use all of our expertise to ensure that every customer drives away in a quality car at a great price. Our approach is no pressured, informative & professional, we are always happy to help and answer any questions you may have about any of our services. We specialise in performance and prestige cars and offer a number of finance options including lease deals, personal contract and contract hire, for both personal and business clients. We often deal with high-profile clientele and can promise discretion and professionalism at all times.

Our services cover the whole of the UK, and we are able to arrange full transportation services and extra’s including car wrapping, alloy wheels and more at competitive prices.

We have partnerships with many large automotive finance specialists, which allow us to make sure that you, the customer, is always looked after and have the best possible deals available. Our Finance expets are able tailor all finance packages to suit your individual requirements and it couldn't be easier,

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2017

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
57 reviews4.9 out of 5 stars — Rated Excellent
Excellent
53
Very Good
4
Average
0
Poor
0
Terrible
0

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  • Contact Information

    Address

    Forward Group
    Unit 3 Winnington Business Park
    Winnington Avenue
    Northwich
    Cheshire East
    CW8 4DL

    Get in touch

    01613 941 968
    https://forward-group.co.uk/

    Opening times

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    Dealership Statistics

    96%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Forward Group

    Company Formed: 2017
    Company Registration: 11103050
    Dealer Group: XXXXXXXXXX
    Directors: GERRARD, Alexander
    FCA Ref: 922244
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: Forward Leasing Ltd
    VAT Number: XXXXXXXXXX


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