This review is in addition to the one I have recently posted on the Google platform. So, there may be similarities but the thrust of both posts will be the same. A fuller picture may be gained by reading both. In my very late eighties, I have become a "newby" campervan owner. My wife passed away some 4 years ago and since then I have been busily "standing still". Many of you will know the feeling, I am sure. So, as my hobbies are Landscape and Astrophotography when the key to success is being in the "right place at the right time", I needed to find a way for this to happen. I researched the internet for some time along with speaking to people who I thought may be able to help. I settled upon purchasing a campervan to give me that essential flexibility.( In my experience, staying in Hotels does not guarantee this.) My research of campervan suppliers brought me to Free Spirit Camper- Vans who are based just South of Chichester. My son and I visited and tested a finished vehicle. It was a Nissan Elgrand HWS with a 3.5L V6 petrol engine (sweet !). The standard and quality of the Van was excellent which lead me to make an immediate purchase of that particular Van. But its was not just the Van which impressed. The small Team of skilled and quality-dedicated engineers were clearly a group who could be totally trusted to give me the very best customer experience. Nothing is too much trouble for them to tackle. Sadly rare in this day and age. As you can see, I am totally convinced that I have done the right thing. I thoroughly recommend these guys. Pay them a visit and judge for yourself. Safe Camping! One additional thing to mention is that of insurance. I was turned down twice as being too old as a "new-business" applicant. Undeterred, I kept going and found Adrian Flux who have no such restriction providing you comply with their requirements of current driving history, the fitting of an approved tracker and an undertaking of annual mileage. They have been very easy to deal with. Good Luck !
Reviewer has confirmed their email address
I'm on holiday at the moment in the campervan purchased from Free Spirit Camper vans and the new vehicle is great, we absolutely love it. The service we received from the team was brilliant, Ian was really helpful. 10/10!
Reviewer has confirmed their email address
Adrian and Ian both provided excellent service, informative and timely . Their team at the workshop do a great job with those conversions. We are delighted with our Elgrand. Would definitely recommend.
I absolutely love my campervan! I'm slowly figuring out how everything works, and I couldn’t be happier. The customer service was brilliant—everyone was lovely and answered all my questions. I’ve been to other places where I wasn’t even allowed to get in the campervans to view them, but Ian was fantastic. He let me take as much time as I needed, with no rush at all, which was important for me to find the right fit. Huge thanks to Ian for all his help and patience while I was making my decision.
Reviewer has confirmed their email address
I'm still getting used to working all the features, but the quality of the vehicle is impressive. I recently took it up to Chippenham without a problem. Happy to recommend Free Spirit Campervans because they provided perfect customer service. They sorted any minor issues on the spot with pushbacks, which was really appreciated. Really pleased with the experience.
Reviewer has confirmed their email address
We've only had the one night away in the camper van but got on well with it. It was the first time I tested the cooker/ fridge and everything seemed to work fine. Customer service from the team was smooth and easy going! There was no pushiness, and they gave me plenty of time to look around and make up my mind. I’m giving 4.5 stars, only because I don’t have much experience to compare it to since buying a camper van isn’t an everyday purchase for me.
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I've had my Mercedes Viano for a couple of months now but unfortunately I have been too busy to make use of it. For the small drives I have been on though, it's been okay.
Reviewer has confirmed their email address
This was my first time purchasing from Free Spirit Campervans, and everything went great. The team were very welcoming and I felt very confident with the answers to my questions about the Mercedes Viano. No complaints from me.
Reviewer has confirmed their email address
We purchased our first Campervan from Free Spirit last May, as recommended by a friend. They did a fantastic job of the conversion and we love it, however, Ian has really disappointed us. We had a problem with our leisure battery soon after purchasing it. They replaced it, however it then went again, we returned and said we would like it investigated as Adrian had informed us that a different person had done the wiring. We wanted to get to the bottom of why it was going, Ian was reluctant to do that so we had a 3rd leisure battery. Oh no, it went again so we took it to a local dealer to check and get a second opinion. They found the problem very quickly and fixed it!!! The wiring was completely wrong and informs us that they would keep going. They did say they knew of free spirit and were surprised. We wrote to Ian and all he said was that he was disappointed that we hadn’t gone back to give them the chance, despite the fact that we had been and he wouldn’t actually listen to what we were asking. We responded to his email last month saying that we had hoped for some compensation and he didn’t even respond. This is not the greatest customer care. I felt that if you had no further issues with your van you would be very happy with the quality of the conversion. I would just be very concerned about getting issues resolved to your satisfaction once purchased. They didn’t do the right thing by us.
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For the odd day trips I've taken the camper out, it's been a brilliant motor. Ian and Adrian were the perfect pair while I was enquiring about the Nissan Elgrand HS because they were very knowledgeable and told me everything I needed to know, which gave me a lot of confidence to go ahead with the camper.
Reviewer has confirmed their email address
We are specialists in the conversion and maintenance of Mazda Bongo, Nissan Elgrand and Mercedes Viano models, all of which make a fantastic camper van.
We offer full dealer facilities. Our customers benefit from:
We do however carry one of the largest selections of vehicles both converted and ready for conversion in stock so we will always have something to show you.
Or email us at info@fscltd.co.uk
Deals in: Motorhomes
Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 64 | |
Very Good | 3 | |
Average | 2 | |
Poor | 1 | |
Terrible | 0 |
Free Spirit Campervans
The Grain Store Brimfast Lane
Chichester
West Sussex
PO20 7PZ
Mon | 09.00 - 17.00 |
Tue | 09.00 - 17.00 |
Wed | 09.00 - 17.00 |
Thu | 09.00 - 17.00 |
Fri | 09.00 - 17.00 |
Sat | 10.00 -16.00 |
Sun | Closed |
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