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69 reviews from our car dealer reviews community
Leave a review for Free Spirit Campervans
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69 reviews from our car dealer reviews community

Leave a review for Free Spirit Campervans
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"Brilliant service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm on holiday at the moment in the campervan purchased from Free Spirit Camper vans and the new vehicle is great, we absolutely love it. The service we received from the team was brilliant, Ian was really helpful. 10/10!

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"Happy Campers!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Adrian and Ian both provided excellent service, informative and timely . Their team at the workshop do a great job with those conversions. We are delighted with our Elgrand. Would definitely recommend.

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"Thank you"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I absolutely love my campervan! I'm slowly figuring out how everything works, and I couldn’t be happier. The customer service was brilliant—everyone was lovely and answered all my questions. I’ve been to other places where I wasn’t even allowed to get in the campervans to view them, but Ian was fantastic. He let me take as much time as I needed, with no rush at all, which was important for me to find the right fit. Huge thanks to Ian for all his help and patience while I was making my decision.

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"Impress quality "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'm still getting used to working all the features, but the quality of the vehicle is impressive. I recently took it up to Chippenham without a problem. Happy to recommend Free Spirit Campervans because they provided perfect customer service. They sorted any minor issues on the spot with pushbacks, which was really appreciated. Really pleased with the experience.

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"No pushiness"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We've only had the one night away in the camper van but got on well with it. It was the first time I tested the cooker/ fridge and everything seemed to work fine. Customer service from the team was smooth and easy going! There was no pushiness, and they gave me plenty of time to look around and make up my mind. I’m giving 4.5 stars, only because I don’t have much experience to compare it to since buying a camper van isn’t an everyday purchase for me.

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"⭐⭐⭐⭐⭐"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've had my Mercedes Viano for a couple of months now but unfortunately I have been too busy to make use of it. For the small drives I have been on though, it's been okay.

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"First time customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was my first time purchasing from Free Spirit Campervans, and everything went great. The team were very welcoming and I felt very confident with the answers to my questions about the Mercedes Viano. No complaints from me.

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"Disappointed"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We purchased our first Campervan from Free Spirit last May, as recommended by a friend. They did a fantastic job of the conversion and we love it, however, Ian has really disappointed us. We had a problem with our leisure battery soon after purchasing it. They replaced it, however it then went again, we returned and said we would like it investigated as Adrian had informed us that a different person had done the wiring. We wanted to get to the bottom of why it was going, Ian was reluctant to do that so we had a 3rd leisure battery. Oh no, it went again so we took it to a local dealer to check and get a second opinion. They found the problem very quickly and fixed it!!! The wiring was completely wrong and informs us that they would keep going. They did say they knew of free spirit and were surprised. We wrote to Ian and all he said was that he was disappointed that we hadn’t gone back to give them the chance, despite the fact that we had been and he wouldn’t actually listen to what we were asking. We responded to his email last month saying that we had hoped for some compensation and he didn’t even respond. This is not the greatest customer care. I felt that if you had no further issues with your van you would be very happy with the quality of the conversion. I would just be very concerned about getting issues resolved to your satisfaction once purchased. They didn’t do the right thing by us.

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"Good experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

For the odd day trips I've taken the camper out, it's been a brilliant motor. Ian and Adrian were the perfect pair while I was enquiring about the Nissan Elgrand HS because they were very knowledgeable and told me everything I needed to know, which gave me a lot of confidence to go ahead with the camper.

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"On hand to help"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I haven’t camped in the van yet, but I’m really looking forward to it!  Adrian/Ian were great throughout the process, always on hand to help and had no problems answering any questions I had. Solid 4* experience, and I’ll be coming back soon to get a few bits for the camper.

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Dealership Information

We are specialists in the conversion and maintenance of Mazda Bongo, Nissan Elgrand and Mercedes Viano models, all of which make a fantastic camper van.

We offer full dealer facilities. Our customers benefit from:

  • Over 10 years experience in the conversion of Campervans
  • Part-exchange, warranty and parts facilities
  • Specialists in Mazda, Nissan and Mercedes vehicles
  • Personalised imports – we are able to source any vehicle to order
  • Large UK stock ready to go
  • Full workshop facilities for service, MOTs, repairs and diagnostics
  • Access to the largest database of import vehicles available now in the UK and Japan
We have a high turnover of stock and sometimes we don’t find time to list newly arrived vehicles on the website, you may also find that vehicles listed on the website have subsequently been sold, so it is best to call us and let us know what you are looking for.

We do however carry one of the largest selections of vehicles both converted and ready for conversion in stock so we will always have something to show you.

Call us on (01243) 649087

Or email us at info@fscltd.co.uk

Deals in: Motorhomes
Manufacturers: Sells a variety of makes and models
Independent Dealership

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Ratings
69 reviews4.8 out of 5 stars — Rated Excellent
Excellent
63
Very Good
3
Average
2
Poor
1
Terrible
0

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    Contact Information

    Address

    Free Spirit Campervans
    The Grain Store Brimfast Lane
    Chichester
    West Sussex
    PO20 7PZ

    Get in touch

    01243 649087
    https://freespiritcampervans.co.uk/

    Opening times
    Mon 09.00 - 17.00
    Tue 09.00 - 17.00
    Wed 09.00 - 17.00
    Thu 09.00 - 17.00
    Fri 09.00 - 17.00
    Sat 10.00 -16.00
    Sun Closed

    Dealership Statistics

    94%
    Would recommend this dealer to family and friends
    2%
    Percent of reviews responded to by this dealer

    Additional Information About Free Spirit Campervans

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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