I am currently the proud owner of three Toyotas. ( a domestic fleet you could say) It's two years since i transferred from Jemca Toyota Bracknell to Motorline Newport. I have always experienced superb customer loyalty and the upholding of high standards in customer service which I know Toyota promote. Hence, I have owned 8 different Toyota vehicles over 23 years. As in Bracknell, the same is true of Motorline Newport where it is without doubt the stewardship of the service team which maintains excellent relationships with its customers and I have to commend Mark Stephens as Service Manager along with Mel and Phil in the same department. I would point out the efficiency and negotiation skills of Mel who has only recently joined Motorline in enabling me to negotiate long term service plans which has helped me to budget for the after care more wisely. In the Parts department Michael Saysell always obliges and proves effective. The cars are checked rigorously and thoroughly by the technicians ( Machin and Daniel) with good reporting and advisory matters are brought to my immediate attention. The technicians carry out repairs and service to a high standard and in the last month I have visited as a key worker on three occasions with two of my vehicles for emergency repairs during the lock down when staff numbers were low. Toyota have never let me down when i needed them. The team at Motorline are caring and extremely helpful. Thank you Gordon Davies at Crickhowell High School, Abergavenny