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26 reviews from our car dealer reviews community
Leave a review for Garrison Trade Centre
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26 reviews from our car dealer reviews community

Leave a review for Garrison Trade Centre
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"Liars and thieves. DO NOT BUY HERE."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sold me a car after the one I wanted overheated within 10 minutes. When I got home after a 150 mile drive I found that they front tyres were down to 10psi and I had to replace them. Turns out the car I ended up with was CAT S but I wasn't told about it, which is illegal. The sales guy wrote "trade sale CAT S" on the receipt after I had signed it but I didn't notice until 6 months later when I tried to part-ex the car only to be told it was CAT S and virtually worthless. AVOID ! AVOID !! AVOID !!!

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+0 Found this review helpful

Phillip Mumford in response to Liars and thieves. DO NOT BUY HERE.

Here are some mobile numbers (they don't have a landline or a business email address) of these rogue car dealers: 07451 848634 07537 122569 07949 995377 07498 731787

"Scams and thieves"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not ever buy a car from here. They lie to people sell dodgy cars that break down month of using them if not the same day. Got my car for £2000 Water pump faulty with loads of sealant inside, thermostat not working, expansion tank cracked. Later on I found out the catalyst in the exhaust blocked and corroded, the head gasket blown up, the radiator needs replacing. Took the car to them to fix on warranty, waited 3 weeks no communication, when I got sick of it I drove 2h from my house to talk to them my car was all dirty parked under the tree not been worked on for weeks. Been told by the garage that he told the dealership already the car is not fixable and wont be drivable again due to them putting radweld in before and every little gap and pipe is blocked. Went to get a refund and he was so arsy and rude told me to fuck off and also only gave me half of my money back and its still not in my account.

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+2 Found this review helpful

Phillip Mumford in response to Scams and thieves

Here are some mobile numbers (they don't have a landline or a business email address) of these rogue car dealers: 07451 848634 07537 122569 07949 995377 07498 731787 Avoid these scammers !!

"Great service from owner"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a car from garrison cars our experience was brilliant.any question you asked about the car they answered excellent customer service.car was cleaned and washed before we got it. We are very happy with our experience told our friends how good the place was also would definitely buy a another car from them nothing but praise to all the staff all very professiona and helpful.

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+0 Found this review helpful
"Awful and dishonest"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought a car 6 months ago, strangely no log book or service history. The car was nearly 7k when i bought it and i have just found out by we buy any car .com that my car was in a major accident before i bought it and the value is 2,700. Not sure if that is legal for the garage to sell me a car with a category write off and not tell me. Just dont deal with these people.

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"Do not buy from this garage"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had the car 9 months and it’s got a major fault on it so has to be scrapped! I had problems with it after the first day of purchase which eventually got sorted out after several trips to the mechanic that they use so I should have realised then that it was rubbish. Would never buy from here again. I am now left without a car or money to buy another as I am on maternity leave from the NHS

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+5 Found this review helpful
"SUSPECTED FALSE MOT!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

GOT CAR BACK IN APRIL PASSED ITS MOT IN NOVEMBER 2020. LOOKING BACK ON MOT REPORT FIRSTLY FAILED ON NOVEMBER 7th AND THEN PASSED ON 8th. JUST HAD YEARLY MOT DONE AND WAS FAILED FOR SOMETHING IT HAD PREVIOUSLY BEEN RAISED AS A MINOR 2 YEARS AGO BUT WASNT RAISED ON MOT WITH GARRISONS LAST YEAR. THE EXTENT OF THE DAMAGE IS RESULTING IN ME HAVING TO GET A WHOLE NEW REAR SUSPENSION, WHICH HAS SEVERELY CORRODED AND IT IS IMPOSSIBLE TO CORRODE THE AMOUNT IT HAS WITHIN THE 7 MONTHS OF HAVING IT!!! PLUS THEY DIDNT SEND OVER THE V5C LOG BOOK AND HAS NO COMMUNICATION ONCE GOT THE CAR… ALL THEY WANT IS YOU MONEY … AND DONT CARE ABOUT THEY GET IT. ME A NEW LEARNER DRIVER AND THEY FUCKED ME OVER ! WARY OF GOING ANYWHERE NOW -DONT DESERVE ANY STAR RATING !

"Good Service and upfront"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I looked at some of the reviews on this site but I must say I experienced no such problems. I did an HPI check prior to my visit to Garrisions Trade Centre and the car was as described in the online advertisement. Had a test drove, completed the paperwork and the car was delivered to my address the following day. Should the need arise in the future I would visit Garrision Trade Centre again

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"AVOID! AVOID! AVOID! at all costs"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Agreed to buy a car and agreed delivery. Received invoice by Whatsapp but it was for £100 extra. Contacted dealer and he apologised and said he would sort it, I asked for it to be by email. Dealer sent no details and didn't answer messages but eventually answered the phone. He told me there was a fault with the car and he would return deposit. Luckily I had not paid it as his document states it is non returnable. This was a scam to get my deposit payment as the car is still on his website and two national sales sites. Avoid these rip off dealers

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+4 Found this review helpful
"Very dishonest and probably illegalal"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

They fix damaged vehicles that have no damage history and sell them at a premium. Would be ok if the repairs were good but the vehicle I saw that was only 1 year old, had major cosmetic body work done and to a low standard. I drove all the way from London on the promise that I'd have my £100 deposit refunded. 2 months later and I'm still waiting. Avoid them. Plenty of decent and honest dealerships around. Just not these guys.

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+4 Found this review helpful
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"Very unprofessional."
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BAD COMMUNICATION SKILLS... SORRY.. NO COMMUNICATION SKILLS. WHEN THEY TAKE YOUR MONEY THEY WILL NOT ANSWER YOUR PHONE CALLS OR REPLY TO YOUR TEXTS. ONCE THEY HAVE YOUR MONEY THEY BASICALLY LIE ABOUT ANY WARRANTY JUST TO SELL A CAR. AND THE "DRIVER" THAT DELIVERS THE VEHICLES CLEARLY WORKS FOR THE SAME COMPANY, BUT ACTING LIKE HE DONT KNOW ANYTHING SO HE DOESNT HAVE TO ANSWER ANY QUESTIONS.. MOST LIKELY BECAUSE HE IS PAID CASH IN HAND, DONT PAY TAXES AND PROBABLY THEY DONT WANT TO FACE ANY PROBLEMS AT CUSTOMERS HOMES. ONCE THEY ARE BACK AT THEIR BASE. SAFE AND SECURE. THE IGNORANT GAME BEGINS. THEY WILL ACT LIKE YOU NEVER EVEN PAID THEM A PENNY.. WHEN YOU DID. BUT I GUESS THERE ARE PLENTY OF COWBOY DEALERS AROUND UK. THEY AINT THE FIRST. A BIT SAD TO SEE PAKISTANI OR INDIAN FAMILIES BE SO SHAMEFUL IN HOW THEY CONDUCT THEIR BUSINESS. DISGRACE TO THE ASIAN COMMUNITY. AND IF I SEE THEM IN THE FUTURE ON THE STREET. IM DEFO SPITTING TO MY LEFT THREE TIMES. BLOODY SHAITANS. AGHTUUU!

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+9 Found this review helpful
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Dealership Information

Garrison Trade Centre is an Independent dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
26 reviews1.7 out of 5 stars — Rated Poor
Excellent
4
Very Good
0
Average
0
Poor
6
Terrible
16

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  • Contact Information

    Address

    Garrison Trade Centre
    424-430 Garrison Lane
    Birmingham
    West Midlands
    B9 4NS

    Get in touch

    07949 995377
    https://www.garrisontradecentre.co.uk

    Opening times

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    Dealership Statistics

    11%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Garrison Trade Centre

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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