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I bought a van from GMC earlier this year, and as many others have said, he seemed pretty good with his customer service. Unfortunately all that changed when I removed the ply lining and floor from the van and discovered it had significant damage from an impact to the rear. Whoever had done the repair had done just enough to cover it up, but a terrible job of fixing the damage. All up, there was c.£5000 of hidden damage to the vehicle, none of which GMC mentioned when asked. What ensued were months of being messed about by GMC and a bogus report from his mates bodyshop. Just as I was about to initiate court proceedings, he offered a full refund for the van. Though at this stage the Covid driven surge in camper-van buyers had pushed the value to a point where his offer would see me lose, again. I wouldn't touch this place again, and if you do, don't expect GMC to meet his obligations under the Consumer Rights Act.
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GATEFORD MOTOR COMPANY from Gateford Motor Company in response to Be Very Careful
Hi Ben, 5 months after you purchased of a van from us. You told us you had the van inspected and a report done by a VW garage. You implied that the report said the chassis was bent/ damaged under the ply lining. This report never materialised. We asked to see the van and paid to have it inspected at an independant garage we use. The van was stripped of it's ply lining and photographic evidence was taken. There was no damage to the chassis or anything underneath the ply lining. We showed you the report. You still weren't happy. We offered you a full refund. You then told us, this was unacceptable and damanded we pay your garage £5,000 to have the van repaired. We declined. You have decided to keep the van. You have now given us a terrible review. You super star!
In love with my new van James was a gentleman only nipped in for a look on Wednesday picked my new van up Friday very efficient thank you
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Gateford Motor Company is an Independent dealership that is based in Worksop. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Gateford Motor Company
Turner Road
Worksop
Nottinghamshire
S81 7AE
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