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9 reviews from our car dealer reviews community
Leave a review for GB Car Sales
Leave a review

9 reviews from our car dealer reviews community

Leave a review for GB Car Sales
Leave a review
"My new Mercedes"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you John my Mercedes is outstanding attention to detail and your your customer service and your professional service thank you very much John

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"Unique Buying Experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I noticed the line up of Mercedes for sale whilst waiting in a traffic jam. Never having considered Mercedes before, I decided to pay a visit as an A180 caught my eye. John treated me with respect from the moment I stepped onto the forecourt. He gave me information about the business and shared details about his full career and experience with Mercedes. I sensed his pride in Mercedes and respected his depth if knowledge. I asked John not to sell me a car, which he immediately respected, and answered all my questions. In his words, he enabled me to buy the car (mainly by answering every last question with such clarity). I respected his genuine manner. The car was made ready very quickly: a service, mot and various checks were made - a couple of items that needed attention were dealt with generously and efficiently. John took my car in part exchange, which made handover day faultless. John has since advised me, and gone the extra mile several times. I love the car and see no reason why I wouldn't buy my next Mercedes from John. Thank you!

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"Quality cars, reasonable prices and agen"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have today taken ownership of a lovely Mercedes A160. From first meeting John, both my husband and I warmed to John, he comes across as honest, reliable, and a man who wants to maintain that reputation. He gave me a very good trade in on my old car, and prepared my new car with a service and mot within a couple of days. There were a couple of parts broken/missing on the car, which John has been true to his word and ordered them, and these he will get fitted when they come in. I honestly couldn’t recommend John highly enough, and I will definitely be going back when it’s time for a change. Thank you, John.

John Gaynor from GB Car Sales in response to Quality cars, reasonable prices and agen

Hello Linda, Thank you for your kind review. It was a pleasure to serve you, and I wish you and Alex, many miles of happy Motoring. All the best, John

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"Perfect "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a Mercedes A4 class from John, very very happy with my new car and John is a great people's person, will definitely buy another car from this gentleman if I was looking for a new treat..

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John Gaynor from GB Car Sales in response to Perfect

Hello Carol Thank you for your kind review. I wish you many happy miles of Mercedes Motoring! John.

"John is a very honest and professional p"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second Mercedes I've bought from John the car was presented to me beautifully valeted to a very high standard I took delivery of the car and I am very pleased with it I would definitely recommend this garage John is a very professional person thank you John you're the best

"Fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wow what a gem of a place John was so helpful and helped me decide on a car that suits my needs no pressure very professional bought an SLK 200 absolutely love it if you want to be treated well and buy a great car go see John thanks John loving my new car cheers seane trout

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"Fantastic Service, Friendly and Helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely top class these guys. Nothing was too much trouble. We went to view a car which we were interested in and from start to finish John and Charlie were helpful, friendly and went the extra mile to make sure we were ok. We were after a convertible and they had one that was just right for us. It just needed a couple of things doing so John booked it in to a local specialist garage for the work to be completed before we finally took ownership. It was a just a few minor things but as John said you want it to be right and we were impressed with the care they took in making sure everything was good, they also got the garage to do a service on the car again to make sure everything was good to go. If you are looking for people who care about what they do and go the extra mile then give them a go they have some really good cars at good prices and will do all they can to ensure you leave happy.

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"Friendly and Professional Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was in communication with Charlie for a couple of weeks before I chose my new convertible. Decided on an Audi A3 which I am very happy with. Charlie was patient and friendly and very informative. We would do business there again.

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"Mercedes A150"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We payed £1995 pounds for a used mercedes A150 from GB Car Sales, which we thought was a good price for the car, however sence buying the car 4 months ago, it has already cost us over £650 pounds in repairs, which has not solved the issue, the garage we use as told us that to continue the work, This bill will rise by at least another £1000 pounds, With no guarantee it will solve the problem with engine fault, so at that point the car will have cost us at least £3645 pounds, We know used cars can be a gamble, but you would expect a little longer then 4 months driving out of it!! Definitely will not be using GB Car Sales Again

John Gaynor from GB Car Sales in response to Mercedes A150

Good Afternoon Adrian. I am interested to note your comments, and would like to make the following points: I was made aware of the inability of your chosen workshops to conclusively diagnose the problem, only after you had already spent £650...unbeknown to me. At this point I advised Joanne that a Mercedes-Benz Specialist with the correct, Brand-Specific diagnostic tools will be most likely to pin-point the issue. I also recommended a highly-skilled Technician that we use who has a "No-Fix....No-Fee" Policy. Had we been involved in the process...our decades of experience with the brand and network of local, trusted Mercedes-Benz Specialists, plus our sympathetic goodwill policy....would almost certainly have resulted in a quicker and less costly outcome. It seems that we are being blamed for the shortcomings of 2 other businesses who were happy to take, (and continue to take) your money, whilst not fixing the problem, We are happy stand by all the cars we sell, provided they are worked upon by people who know what they are doing,,,,rather than guessing, and randomly throwing your money at a problem. Yours Sincerely GB Car Sales, Leicester.

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Dealership Information

GB Car Sales is an Independent dealership that is based in Leicester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
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Ratings
9 reviews4.7 out of 5 stars — Rated Excellent
Excellent
8
Very Good
0
Average
1
Poor
0
Terrible
0

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    Contact Information

    Address

    GB Car Sales
    2 MIddleton Street
    Leicester
    Leicester
    LE2 8LU

    Get in touch

    0116 4488995
    http://www.gbcarsalesleicester.co.uk/

    Opening times

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    Dealership Statistics

    88%
    Would recommend this dealer to family and friends
    33%
    Percent of reviews responded to by this dealer

    Additional Information About GB Car Sales

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