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I am really pleased with the level of service and the overall experience I received from the team at GC Motors. I had a designated representative (Gareth) who took the time to get to know me and my requirements. Although I purchased a vehicle at the lower end in terms of value, I believe I received the same care, attention and courtesy as though I was purchasing their most prestigious vehicle. Everything was explained clearly within the warm, friendly and pressure free environment with no obligation no purchase any add-ons. I will gladly do business with them again and would happily recommend GC Motors to anyone else.
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Great service from start to finish from gareth watkins in purchasing my new bmw z4 convertible . Everything was perfect . Even collecting me from the train station on the day of collecting the car.
Gareth was good, no pressure to buy was informative and assisted with the purchase
Reviewer has confirmed their email address
Saw a car online and enquired about the vehicle and placed a DEPOSIT. As soon as the deposit was paid - the sales manager wanted half the value of the car. No point was that ever mentioned prior to placing deposit that half the value of the car I had not seen needed paying as well! I explained I was going away overseas and whilst away I received emails demanding payment and I responded to say I will be in contact on my return. On my return I withdrew from the purchase and I was told I would get my deposit refunded only to be emailed the following day to say no it won’t be returned and has been forfeited. I explained my legal rights and consulted the motoring ombudsman and slaughter and Gordon solicitors along with Irwin Mitchell solicitors. This garage is not part of the motoring ombudsman and declined to return my deposit and on my next call neither the salesman I initially spoke to or sales manager took my call and instead I was put to another person who flatly denied my legal rights as I explained them to him! I informed citizens advice bureau who in turn informed trading standards! I also had brilliant help from HSBC who put my case to Visa and my Dispute was successful and I received my £2000 back into my account.
Reviewer has confirmed their email address
GC Motors from GC Motors in response to Be warned
Thank you for bringing this to our attention. We are sorry that you have felt the need to write this review and it is something that we clearly need to address. Please leave it with us and we will come back to you with a more detailed response shortly when we have had a chance to look into this further. Kind regards, GC Motors
Purchased my new car from this company in February 2024. From everybody in the sales team to the extremely helpful staff in the service department. Thank you for making the experience of purchasing my car as pleasurable as possible. You will be my first port of call if and when I purchase my next vehicle.
Clare from GC Motors in response to Superb service from Start to Finnish
Hi Ivor, many thanks for the review of your recent experience purchasing your car from us. Great to hear that it all went seamlessly for you and I will be sure to pass on your thanks to my colleagues that made it possible. We look forward to welcoming you back in the future. Kind regards, Clare - Customer Care
Bought a bmw x7. Excellent condition and customer service.
Reviewer has confirmed their email address
Clare from GC Motors in response to Great service and price
Many thanks for your 5* review, Asim. Enjoy the X7! Kind regards, Clare - Customer Care
Good overall experience - the staff are friendly and helpful, showroom is nice and you're not rushed. Would buy from them again.
Clare from GC Motors in response to Good dealer
Hi Mark, many thanks for your review. Great to hear that you enjoyed buying your car from us and I will be sure to pass on your appreciation to everyone involved. Kind regards, Clare - Customer Care
The jaguar I bought is a absolute beauty nothing was to much trouble from G&c motors a big thank you to mark & olliy the sale was so easy picked up car with in 5 days excellent service thank you mark Airey
Reviewer has confirmed their email address
Clare from GC Motors in response to Jaguar f pace svr
Hi Mark, great to hear how much you love the Jaguar! I'll be sure to pass on your thanks to both Mark and Olly. We really appreciate you leaving a review. Kind regards, Clare - Customer Care
Clare from GC Motors in response to Amazing service
Thanks for your review, Nuno. I'll be sure to pass on your thanks to Gareth. Kind regards, Clare - Customer Care
GC Motors is an Independent dealership that is based in Harrogate. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 321 | |
| Very Good | 4 | |
| Average | 8 | |
| Poor | 15 | |
| Terrible | 12 |
GC Motors
Ripon Road
Harrogate
North Yorkshire
HG1 2BX
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