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Back again for my third car from G.C. Motors. Once again Gary was excellent, I was keen that he dealt with me from first engagement until car collection. So the car I wanted, the spec I wanted but Gary always goes that extra mile to ensure that everything is dealt with. I will most definitely be returning, already have some ideas about what the next car may be...
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Clare Pears from GC Motors in response to G.C. MOTORS - Gary Hornsby-Shawe
Thanks for leaving a review, Scott ... we always love to hear about customers returning to us for another car. Sounds like you were in safe hands with Gary too and I will be sure to pass on your thanks. Enjoy your car! Kind regards, Clare - Customer Care
Just bought a lovely golf clubsport from GC Motors courtesy of Gary, great service from start to finish and delighted with every aspect of the deal. Thanks Gary! 👍
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Clare Pears from GC Motors in response to Gary The Great
Hi John, many thanks for leaving a review and I will pass on your kind words to Gary ... just hope his new nickname doesn't go to his head 😉 Have fun in your Golf! Kind regards, Clare - Customer Care
Clare Pears in response to Great service
Hi Colin, thanks very much for leaving us a review. I will be sure to pass on your thanks to Matt. Kind regards, Clare - Customer Care
Car searching can feel a chore nowadays but Gary Hornsby-Shawe and his team from start to finish was a gentleman and his attention to detail made the experience feel like it should, Honest and realistic advice with no sign of pushing for a quick sale, truly wanting repeat business for making the experience unique to you as a customer.
Reviewer has confirmed their email address
Clare Pears in response to Professional Service
Thanks for your review ... glad to hear that we made your car buying experience more enjoyable than you had expected. I will let Gary know how much you appreciated his support and advice. We hope to welcome you back in the future. Kind regards, Clare - Customer Care
Think twice before you purchase from them...not recommend it Purchase a Bentley Bentago with the price of £153k cash recently and I had the worse experience ever......... I spoken to Matthew Hopkins on the phone and we arrange to view the car on Monday 30th Jan, he knew that I will drive 300 miles away and potentially I am the buyer, therefore I paid £2000 deposit and I received the confirmation email which the car it will be ready by 11am. I drove with my wife and new born baby who was only two month old. when we arrived he turned up 10 minutes later!!!!!!!! I saw the car and the car conditions was very poor as he didn't even bother to polish the car inside and outside, car had some searches which was not mentioned in description on their website. He promised to prep the car before we arrived but obviously the car wasn't ready ,therefore we stayed for 5 hours to prep the car!!!!! I paid £153k cash with no finance and headache.....but 5 days later I found out that the car has OUTSTANDING FINANCE!!!!!!! Over £100K They hidden and lying about this which is a massive problem and illegal to sell a car with finance!!! I contact them and spoken to same person and he promised by Friday the finance will be paying off!!!!!!! He also send an email on Friday and mentioned that the finance has been settled and he will send a confirmation by Monday. Monday didn't received any email and I chases them again but this time they pass me to Sales Manager Pete Weightman! I spoken to him and by this moment I have already seen my solicotors and I have been advice what to do. Pete didn't have any explanation and promised to be clear by Tuesday.... So at the end after 8 days they clear the finance! Funny that I received the phone call a few days after from their customer services team to find out how was my experience!!!!! After wasting my time explaining the experience and forwarding her all emails she promised that she will deal with this matter as it is very serious but she didn't call or email me back either. Worse experience ever, do not recommend this company and if you decide to purchase from them check the HPI and don't trust any words they say better to digging out yourself. They claimed on my previous review that I was aware but they are lying as there is a lot of emails available and why would I buy a car paying cash with huge outstanding finance ?? Is illegal
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Simple and easy at GC Motors, customer service was great from Gary and team from first enquiry to purchase! Would certainly recommend!
Clare Pears from GC Motors in response to Great service and very easy
Hi Matthew, so glad that you enjoyed buying your car from us and I will be sure to let Gary know how much you appreciated his help. Have fun in your car! Kind regards, Clare – Customer Care
Great customer service by Gary at GC motor. Made buying my new car a pleasant, trustful and reassuring experience. Thankyou.
Gary has sold us 3 cars now from GC Motors with really personal friendly service I had to send my wife to collect our last car and she was amazed by the the friendly service.
Reviewer has confirmed their email address
Clare Pears from GC Motors in response to Great Service
Hi Mark, great to be able to help you out again. We’re delighted to hear that you were pleased with the support you received from the team, and in particular Gary. Enjoy your car! Kind regards, Clare – Customer Care
Came to get a new car. Gary knew exactly what I was after. He sourced the best car for me for the best car. He was knowledgeable, approachable and proactive in making my car experience easy and stress free.
Clare Pears in response to Great service
Thanks for your review, Corrin. Really great to hear how happy you have been with everything and especially with the help Gary provided throughout. Have fun driving your car! Kind regards, Clare
Gary Hornsby-Shawe who sold me the car and ensured that it was a car I wanted, He supported me through the sale. He showed me other cars they have in their showroom. Customer care was good.
Clare Pears in response to BOUGHT FORD MUSTANG MACH E
Hi Zachary, thank you for highlighting the help Gary provided you throughout the sales process and we’re glad you enjoyed being shown around. Enjoy your car! Kind regards, Clare – Customer Care
GC Motors is an Independent dealership that is based in Harrogate. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 321 | |
| Very Good | 4 | |
| Average | 8 | |
| Poor | 15 | |
| Terrible | 12 |
GC Motors
Ripon Road
Harrogate
North Yorkshire
HG1 2BX
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