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360 reviews from our car dealer reviews community
Leave a review for GC Motors
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360 reviews from our car dealer reviews community

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"Great service, great advice.. great car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is my 2nd car from GC Motors and I've had exactly the same experience on both occasions. I never felt pressurised or rushed on to making a decision, and any questions/queries I had (and there were lots!) were answered quickly. I've been made to feel like my custom is valued, and have walked away with the car I wanted at a realistic price. Everyone I met and dealt with was courteous, friendly and helpful; I've rarely had customer service that is comparable,

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"Humiliated and profiled"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Put my obstacles in place to prevent me from leaving with my new vehicle. Spent 6 hours in an office, indirectly accused of fraud, requested an obscene amount of documentation from my partner and I including a mobile phone bill although, I had official identification. Refused to release the car until they had a driver drive me 4 hours to my home address to prove I lived at the address. GC Motors claimed this is what Happens when you buy a luxury car.

"AVOID "
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Only interested in selling add ins like finance or tracking devices, couldn’t get a Cash price from them . Lots of waffle. Avoid GC Motors.

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+1 Found this review helpful
"GREAT SERVICE HIGHLY RECOMMEND "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

FANTASTIC SERVICE, GREAT COMPANY AND SUPERB MOTOR

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"TIME WASTERS!!!"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My advice to anyone looking to sell their car to these, is to avoid them like the plague! I had an Auto Trader advert of my Bentley Continental for sale. GC Motors rang me to offer to buy it as they are low on stock atm and they do well with Bentley sales. I agreed a price to sell which i was happy with and sent all the supporting documentation to them. Everything was in order from the Monday and they had scheduled a driver to come to my property on the Friday to collect the vehicle. When the driver arrived he did a full inspection of the car. My vehicle is a 2015 facelift model Bentley and is in excellent condition inside and out with probably the most desirable spec. After a full inspection the told me there were a few marks (see attached pis) and that the roof and doors would need to resprayed! You can see from my thumb print the size of these marks. They the proceeded to tell me it would cost over £2,000 to do this and wanted me to meet them halfway on the cost, which i refused. There was a stonechip in the windscreen that they advised would cost £2,500 to repair/replace. I offered to have that carried out on my insurance as he excess for windscreen was £120. They would not budge on the reduced price offered and left without the car. A complete waste of my time. this is a 2015 car, the bodywork although immaculate would have a few stone chips here and there, its unavoidable. but to tell me they needed to respray the doors and roof for those marks is obscene. I buy and sell a lot of cars privately and GC Motors are probably the biggest jokers ive come across in the motor industry. Thinking of dealing with them....DONT!

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+3 Found this review helpful
"Fantastic and quality service"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service from Keith & Mike at GC Motors. Made sure my expectations were met and helped me make a choice on choosing a car.

"So Happy!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Over the moon with car from gc motors, Being at an age of 22 and buying my dream car. Then didnt treat me any different. The car is as described. Me being very particular with cars they gave me the necessary time to look over the car and was more than happy with me to do though 1 million point checks. Mike was especially helpful and only been there once left like we became friends and filled me with confidence to pursue my dream. Many thanks again and highly reccomend GC.

"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had been searching for my next dream car for weeks and Mike from GC Motors was extremely patient as I questioned him about quite a few of the fantastic cars on sale. He was not pushy at any point and made me feel comfortable and did not rush me on my decision. Upon visiting the showroom (an amazing place to be) I was given the opportunity to look at a few cars without any pressure whatsoever. Having finally decide to buy a beautiful BMW M5, the service continued to be excellent and I was informed every step of the way and kept in the loop. Prior to collection, I was contacted by Neely of after sales and taken through the process of handover and what I would need. Upon collection I was greeted by Neely and the service she provided was fantastic. She was such a friendly and informative young lady. In fact, the people that I met whilst in the showroom were all friendly and down to earth, considering the type of car they sell. It was a superb experience from start to finish. My car is superb and I will definitely be returning for my next purchase.

"Very Poor Service"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The salesman at GC Motors I spoke to clearly couldn't be bothered to come back to me despite me chasing several times and being told he would return my call. When I finally spoke to him, he was quite rude and obviously not interested in my business. I will never consider buying from them again in the future because if their sales are this poor I can't imagine how bad their aftercare is.

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Paul Gater from GC Motors in response to Very Poor Service

Hi Pete, I'm really sorry to hear about your negative experience. We can't locate your details on our system so please can you contact Paul Gater, Operations Directors at paul.gater@gcmotors.co.uk or call us on 01423 500017 as we would like to resolve this ASAP. Thanks, Paul Gater

"Great All Round Service - Will be Back!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I couldn't thank GC Motors enough for a great customer service they provided and first time buyer experience. Great staff and showroom, would defiantly recommend. I would like to send my up most thanks to the guys for doing all they can to get me on the road, Pleasure doing business and meeting you.

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Dealership Information

GC Motors is an Independent dealership that is based in Harrogate. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
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Ratings
360 reviews4.6 out of 5 stars — Rated Excellent
Excellent
321
Very Good
4
Average
8
Poor
15
Terrible
12

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    Contact Information

    Address

    GC Motors
    Ripon Road
    Harrogate
    North Yorkshire
    HG1 2BX

    Get in touch

    01423 500017
    http://www.gcmotors.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    49%
    Percent of reviews responded to by this dealer

    Additional Information About GC Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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