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Fantastic service from start to finish. Looked after me very well and couldn’t of asked for anymore. Great place to buy a car. Cheers
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excellent service would highly recommend hillbrook motors.
Very happy with my ford galaxy, the garage did all the necessary work to ensure it was reliable for me, i felt like a valued customer and although at times it took a while for things to happen - for example when i needed the 2nd key posting out it was a couple of weeks, this is the only negative I can find as the owner never broke any promises and as far as I am concerned honesty and reliability are the most important factors when buying a used car so I would definitely recommend here. They also did little extras like fuel to get home, change low battery on key fob amongst other things when they didnt really have to which was very much appreciated. After some very different service from a previous dealer Hilbrook motors was a welcome refreshing change. 5 stars.
Reviewer has confirmed their email address
Saw a Ford Focus diesel on their website, rang and arranged a viewing! Greeted by Wade, and left to have a look at the car, went on a good long test drive, and no pressure or hassle. Drove away happy and had car over a month, happy days...would recommend.
Reviewer has confirmed their email address
I felt relaxed. With no hard sale.. very helpful and willing to listen.. I would recommend hillbrook motors......
I was sold a lemon car "Ford Galaxy". Hill Brook Motors had agreed to replace timing kit (including in the final price), however seller just replaced the upper timing belt not the lower (Ford Galaxy 1.8 has got 2 belts), and i am in dispute with the seller to date. Car has broken down on 2 occasions, and went into limp mode. Displaying "engine malfunction" on the dashboard. AA recovered and cleared the fault codes. Taken to the local Ford workshop for full diagnostic, but they have asked to send this car back to their repairer (which was through this seller) and Ford have also noticed noisy engine. As this seller does not respond through phone, sms or email, i have been going through recorded delivery letters communication pursuing the seller to either take the car back and refund, or fix the 3 outstanding issues (till today). Seller has left us a amazing impression while buying the car, but not any more whilst the car has started to show major issues. I would suggest if you have bough the car from this seller, drive it for a month or more then leave the review.
Reviewer has confirmed their email address
Owner from German Autocentre in response to Faulty lemon car
Dear Mr Khan We welcome reviews from everyone of our customers as the reviews allow us to assess what we are getting right and also what we can do to improve upon our services. We feel your review is unfair, and will briefly outline some facts below, and without going into matters in great detail, we trust our letter will have now reached you by now to bring the matter to a satisfactory conclusion through no fault of our own. - You purchased the Ford Galaxy 09 reg some 4 months ago ( mid-April 2018) - You have done approximately 6000 miles in the vehicle following your purchase - We did agree to replace a timing belt kit, which you refer to as a dry belt, as a goodwill gesture, Ford’s own recommendations are that the timing belt is replaced at 125,000 miles or 10 years, however the vehicle had 81,200 miles at the time of purchase - As a further gesture of goodwill, we also paid £40 diesel contribution, and suggested you fill the tank up as you previously drove a petrol vehicle, however you declined, and later that evening you filled the vehicle up with petrol when you were in London, contacted us to say that you were unable to drive it, and had arranged for the Fuel Doctor to attend, who were not sure if all the fuel was removed, and if a new fuel filter was also replaced? - At the beginning of May you called to say there was a slight diesel leak, and we referred you to WarrantyWise for which you have a 24 month Gold Warranty, partially paid by ourselves, and you texted the following day to say ‘it was just fuel pipes that I tightened myself to the injector and fuel regulator’. We would like to add, having seen your recent feedback, that you appear to have painted a bleak picture about our business, but have not stated the true facts as outlined above, which we are sorry to see, and would like to remind you that we do highly pride ourselves on providing the best possible service, which is critical for our small business, but are unable to help a very small minority of customers who are not willing to compromise or find a fair and amicable resolution. Finally, we trust you will take on board the above, and the recommended conclusions to move forward as outlined in our detailed letter, and suggest you contact the recommended garage local to yourself as your over a 100 miles/3 hour journey away, or alternatively any other recommended/approved garage who will be more than happy to book the vehicle in, diagnose the problem, fix it, and get you back on the road, but understand that you still haven’t done this despite trying to find a resolution so it would now appear your not really helping yourself? Kind regards The Manager
Excellent service, with friendly and trustworthy staff. They really go out of their way to make sure the car is right for you. Cannot recommend them highly enough!
Reviewer has confirmed their email address
I purchased a Ford Focus from here back in July. The car was clean and in very good condition and I have had no issues with it at all. I got a good price for my previous car and this car is pretty good value for money. I would recommend this dealership to my friends and family.
Reviewer has confirmed their email address
I had no problems at all with Hillbrook Motors, there was no stress, no hassle and they always kept in touch unlike other dealerships I've used in the past.
Reviewer has confirmed their email address
As a dealership when i purchased my most recent car which is a Volkswagen Jetta, Hill Brook motors just basically kept me informed through the whole process, if my finance has gone in, if any issues or changes done. This was made to be very smooth and for that I have given them near perfect marks and would recommend them
Reviewer has confirmed their email address
Wade from Hillbrook Motors, Sheffield, along with Garry from German Marques have joined forces to bring their wealth of knowledge, vast customer experience, and their combined 40 years' experience in the motor industry to form Yorkshires premier Independent German Used Car Specialist with an aim for passion and drive to supply good quality used BMW, Mercedes, Audi, Volkswagen, Porsche, Skoda, SEAT and MINI.
We appreciate that buying the right car is an important and very personal decision, so we have made it our mission to spare no expense in sourcing the highest quality of vehicles. All of our vehicles are expertly selected, and handpicked so you can be assured of excellent quality and superb value for money. German Autocentre are experts in repair, diagnostics and servicing of all German car brands and we pride ourselves in the service we provide to our customers. Every car is inspected by one of our team of dealer trained technicians and this ensures that each car you purchase is of the highest quality.
Our viewings are preferred by a strict appointment system only, meaning you are guaranteed our full personal and undivided one to one service.
Please call or email us if you see the car of your dreams on our website. Alternately, if you have a certain special car in mind which is not on our website, then get in touch as we have a fantastic network of suppliers, and good relationships throughout the UK.
In addition to our highly customer rated Used Car Sales, and Dealer level Service Centre for German Cars we also offer:-
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 151 | |
| Very Good | 6 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 3 |
German Autocentre
441 Brightside Lane
Sheffield
South Yorkshire
S9 2RS
| Mon | By Appointment |
| Tue | By Appointment |
| Wed | By Appointment |
| Thu | By Appointment |
| Fri | By Appointment |
| Sat | By Appointment |
| Sun | By Appointment |
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