Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


27 reviews from our car dealer reviews community
Leave a review for GL Cars
Leave a review

27 reviews from our car dealer reviews community

Leave a review for GL Cars
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Perfect communications & goods delivered"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thank you Glen & Nick for selling me the 911 for a very good price and sorting your end of delivery to Cornwall. Your description of the vehicle was very honest and it turns out to be a dream machine ! Everybody told me that it was mad to buy a 911 unseen on e bay but all words and pictures made sense. Good business is all about good will and trust and you score high in both. Wishing you all the best with your business in those worrying times but the good and the strong usually survive. Cheers Hannes

Get Car Finance

Reviewer has confirmed their email address

+1 Found this review helpful
"all good"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

very nice always there to help

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Great guys, really pleased."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We saw some negative reviews about these guys. However, our experience was extremely positive. We searched all over the country for a 2 to 3 year old MX5. One year on, the car is still great. The service was fantastic, the guys even stayed open for us. Did other things for us they didn't need to like MOT for free etc etc. Just because it is not on the High Street don't let that put you off - totally upfront guys.

Get Car Finance

Reviewer has confirmed their email address

+3 Found this review helpful
"great car dealer ship"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

very good and fast service at gl cars, great car i bought, nice people to work with, car did everything it said it did on the advert and when i turned up it was fully cleaned and ready to go

"Untrustworthy dealership"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought our ford focus c-max from GL Cars on the 28th of March 2019. Our previous car had been written off in a car accident and we were desperately in need of a car. We went to go look at this one and test drove it – the only issue was the engine light came on as my husband was driving it. We asked them to check what was the problem, which they did – it was the EGR valve that we were advised needed cleaning or at worst maybe replacing. We were told nothing else was wrong with the car. We got a quote for that and for a full service as there was no service history included with it. Based on that information, we put in an offer or £1000 when they had it listed as £1500. They accepted but they wouldn’t do anything about the EGR valve and we would not get the 3 month warrantee. We accepted and bought the car. Three weeks later the car had its MOT and it failed on multiple points. It was that bad that our mechanic actually asked us where we bought it and told us to take it back as they had sold us such an unsafe car. It should never have been sold to us we were told. We also looked into our rights as we were, still within the 30 day period in which it is our right to claim a full refund if we have been sold a faulty car without our knowledge. When we called GL cars, they refused and said that as we took it as a reduced price, it was our problem now. We also emailed them however we have not heard back nor do I expect to. We have since been to another garage to confirm the results of the MOT and have been told it is only good for scrap. Which means they either knowingly sold us an unsafe car hoping we wouldn’t know until too late or they didn’t check it over properly before selling it to us. I don’t know which is worst. My advice would be do not even contact them, just look elsewhere maybe you won’t get screwed over like we did but if you do, they will not take responsibility in any way and you will be left out of pocket massively.

nick harris from GL Cars in response to Untrustworthy dealership

I would like to point out that you offered me £1000 for car advertised for £1500, you said you would take it away with an engine light on and 1 month left on the mot, you even asked me how much warranty I was giving when you when you were paying for the car , I clearly said none, please do not buy it if you are expecting a warranty I also said, but you agreed to take it away with no warranty, and because it failed the mot 1 month later you have done nothing but cry and moan and leave reviews everywhere, your problem is that you should have paid the £1500 with a new mot and a warranty but you thought you would be clever and buy the car cheap, blame yourself not us ! nick gl cars

"Dropped in for a look about. Saw a bike "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Saw a bike on the GL Cars web site. Dropped in for a look. Deal done over a coffee. Pick it up Saturday. What more could you ask for. Lovely chubbley.

"Always a fair deal at GL cars"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Nick and Glen at GL Cars are always fair and honest in their valuations. Always over the years been a fair deal with these guys and a fun experience too.

Get Car Finance

Reviewer has confirmed their email address

+4 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"BUYER BEWARE"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I Recently bought a vehicle from GL Cars, they seemed very helpful and friendly at first, right up to the time I handed over my cash. Unfortunately I had a small issue with the vehicle. .but all my attempts to comunicate with GL Cars were ignored. Fingers crossed that nothing serious goes wrong with it... as based on this experience I am sure that I will not get any help from GL cars

Get Car Finance

Reviewer has confirmed their email address

+6 Found this review helpful

glenn lebbon from GL Cars in response to BUYER BEWARE

total rubbish, who are you ?

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from glen/ nick

Get Car Finance

Reviewer has confirmed their email address

+4 Found this review helpful
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Don’t make my mistake"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I paid a deposit of £200 for. Daihatsu terios priced at £1500. After thinking it over I cancelled the nest day, and asked for a refund. They refunded £100 of my money. Not a bad days work. £100 for nothing.

Get Car Finance

Reviewer has confirmed their email address

+4 Found this review helpful

glenn lebbon from GL Cars in response to Don’t make my mistake

I did not have to refund you anything, I lost the sale to a potential customer as well thanks for that

Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

GL Cars is an Independent dealership that is based in Bury Saint Edmunds. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
27 reviews3.7 out of 5 stars — Rated Very Good
Excellent
18
Very Good
0
Average
0
Poor
3
Terrible
6

Add Review

  • Submit new information

  • Contact Information

    Address

    GL Cars
    Church Road
    Bury Saint Edmunds
    Suffolk
    IP30 9PG

    Get in touch

    01359 271180
    http://www.glcarsltd.com

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    18%
    Percent of reviews responded to by this dealer

    Additional Information About GL Cars

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more