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have purchased Nissan quashqai through online from GLC on 15/12/2020 Mr.George (manager )said me that the vehicle is inspected by there mechanic and it is in very good condition,. But it was not the clutch was almost worned, the car was repainted and was not properly painted, the tail gate handle was broken and it was fixed with glue. When I informed the problems through e-mail he reply me that they need to inspect the vehicle in there garage. But after that I have sent him several emails and tried to contact him over phone but he is not answering me. I tried to contact them through phone & email more than 7 days but not answering me till now. So I am posting this review here. Be careful while buying a vehicle from GLC.
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I wanted to say that I have done something I never thought I would, I bought a car unseen. What started as a general enquiry with Richard at GLC Autos on the phone having seen a car I liked the look of became a conversation in which Richard's straightforward and honest approach gave me confidence. I was guarded and uncertain at first but Richard answered my questions with knowledge and experience and above all reassurance. I was not pressurised in any way, merely given the information I needed plus some key added info to make me confident that payment up front for a delivered vehicle which I had not seen, would work, work well and would leave me very happy. It did, The vehicle is as good or better than I expected, so I am very happy. Thank you Richard. Liam McGrath
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We have purchased two vehicles from GLC AUTOS over the past 4 years, and they have been fantastic in every way, we really like Richard the salesman because he is not pushy and can't do enough to please, we will always buy our vehicles from GLC Autos.
I bought a series 1 E51 Elgrand from GLC Autos in September of 2017. The van has only had 1 issue since purchase and that was the front bushes which are quite common. The problem with GLC is the extreme lack of knowledge from the salesman and the very steep prices they charge. Richard the salesman, appears to know what he is talking about however it is just typical used car salesman patter. When I questioned him about the catalytic converter problem, he knew nothing whatsoever about it. Richard also knew nothing about the recalls, what they were for and where to find the information on if they have been done. He also knew nothing of the rear window issues they suffer with. I was also told my van would be valeted for me, it clearly was not. Old Japanese toys left in there, some yen, something sticky on the rear seats and a stain on the carpet. GLC charge ALOT for their vehicles, and coupled with this lack of knowledge I would not recommend them to anyone. If you search and travel you can get a better vehicle, for less, from a better dealer NOT a private vendor, for example I now know of another dealer (who dealt with my front bush issue) who on every Elgrand they sell, they FULLY service them, change the bushes, inform you about the recalls and other niggles they have and most importantly they deal with the catalytic converter problem so you don't have to. As I stated, I have had no major issues with my Elgrand, however next time I will be going elsewhere for a vehicle.
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Robert Jones in response to Poor knowledge and over priced
I am amazed at your crazy ridiculous feedback, we have purchased two vehicles from GLC AUTOS over the past 4 years, and they have been fantastic in every way, we really like Richard the salesman because he is not pushy and can't do enough to please, we will always buy our vehicles from GLC Autos. You say that you have had no problems with the vehicle, and you got a free toy and some Japanese yen for nothing, yet you are advising people to buy elsewhere, If I were GLC Autos I would take you to court and sue you for damages, I am from a legal background, and can tell you they would win.
Innes in response to Poor knowledge and over priced
Hi, could you tell me who this other seller is you recommend? Thanks, (by email if you would rather the conversation to be private, thanks).
GLC Autos is an Independent dealership that is based in Swansea. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
GLC Autos
999 Gorseinon Road
Swansea
Swansea
SA4 9GE
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