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17 reviews from our car dealer reviews community
Leave a review for Glyn Hopkin Renault and Dacia St Albans
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17 reviews from our car dealer reviews community

Leave a review for Glyn Hopkin Renault and Dacia St Albans
Leave a review
"Dacia Duster "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a Dacia Duster recently from Glyn Hopkin Dacia, it was a fantastic experience, the whole process was made very easy and understandable by Rahat. I'm really enjoying the new car and it's totally the car I needed.

"Possibly the worst car dealership in the"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The most god-awful dealership you will ever deal with. I begged my wife not to buy a Renault as of the previous experience I had with this depot. She pushed ahead and purchased a Zoe. I have to say, it's a great little car. However, the paint has come away on the front bumper. It started around the sensor and got worse, so I suspect water ingress there. They are refusing to fix due to a barely noticeable chip far from the paint defect. This is typical of this dealership trying to weasel out of repair work. If you read this review, then purchase from this dealership, then you only have yourself to blame.

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"Poor service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had an appointment at 12 and the guy was busy with a different customer- he didn’t even acknowledge us or make eye contact even though he walked past a few times. Another guy tried to help but we knew more about the product than he did - having watched a couple of videos - he should have just said I don’t know. Total waste of a morning and sales simply don’t know their stuff and don’t have the good manners to apologise. Place needs a good dust too.

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"Great service and great car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Mohsin is about as far away from the stereotypical image of a car salesman as you can get. He was always professional, friendly, and helpful, and worked hard to sort everything out for us. He never pushed us - although, to be fair, the car sold itself! It looks great and is exactly what we have been looking for.

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"Mis-sold vehicle"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I miss-sold a Megane E TECH from Glyn Hopkin, and it has been the most disappointing vehicle in my ownership experience. The advertised mileage falls significantly short of reality; during winter, I only manage to achieve around 140 miles with preconditioning and conservative driving. Renault call the poor range a 'feature' and is as per their expectations. Moreover, the car has numerous issues. The alarm system alone has been repaired five times and still malfunctions. It has spent weeks in the garage on multiple occasions. Glyn Hopkin and Renault’s customer service has been atrocious, consistently refusing to acknowledge any liability. Additionally, the car depreciates rapidly. As a result of this dreadful ordeal, the stress endured, and the significant time wasted, I will never entertain the idea of purchasing a Renault again. Additionally, I strongly discourage engaging with Glyn Hopkin due to my exceptionally negative experience with them. I strongly recommend anyone contemplating buying a Megane or Scenic E TECH to conduct thorough research and explore online forums beforehand.

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"New Car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Buying a new car from Dacia St Albans was a made to be easy, sales advisor Rabat made the experience seamless, he did everything that was needed and a little extra, well done young man l think you will go far.

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"Messy unprofessional and disorganised"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All round not a good experience for many reasons. Just feels like they are over keen to take your money but not to ensure everything is done correctly or to the standard you are paying for. Staff are openly critical if the service and valet dept too.

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"New car purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Smooth purchase of new Captur with great personal support from Niz at St Albans. I was kept up to date with issues relating to (delayed) delivery, Full explanations given when car collected today. Would definately recommend.

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"Great experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service from the team. Definitely recommend to any one buying a Renault to speak to these guys!

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"Amazing service.."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Hi. I have just bought a Renault Kadjar from you..Received excellent service from Scarlett Brown during the whole of the sale. The car was brought to my home for a test drive and also to deliver the car and take away my car for part exchange. Many thanks again. Chris.

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Dealership Information

Glyn Hopkin Renault and Dacia St Albans is an Franchise dealership that is based in St Albans. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
17 reviews3.4 out of 5 stars — Rated Average
Excellent
10
Very Good
0
Average
0
Poor
2
Terrible
5

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  • Contact Information

    Address

    Glyn Hopkin Renault and Dacia St Albans
    Lyon Way
    St Albans
    Hertfordshire
    AL4 0QU

    Get in touch

    01727 818040
    https://www.glynhopkin.com/renault/our-locations/renault-st-albans/

    Opening times

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    Dealership Statistics

    58%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Glyn Hopkin Renault and Dacia St Albans

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