Terry C, June 2023
"Nissan juke tekna plus "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased this car with ease, Lee Colgan at the Watford branch was more than helpful, and even threw in Nissan mats and first aid kit, good price paid, the video that Lee provided of the car was very informative, and helped with my decision to purchase the car.and travel the distance from Basildon to Watford
+0 Found this review helpful
Anonymous, October 2022
"Needed a new locking wheel nut key"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Terrible! Very difficult to get through to the right department. In doing so, one staff member told me that another staff member was "talking through his bottom". They wanted me to pay £90.00 after at least a 6 week wait for the part. Eventually I solved the problem elsewhere and it cost me nothing. Don't go there.
+2 Found this review helpful
Chelsey, June 2022
"Fantastic Dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Highly recommend anyone looking to buy a Nissan to go here to Nissan watford. I was dealt with by Mustwafa who was amazing from start to finish, him and his manager made me feel like a valued customer, were not pushy at all and just let me know my options. Mustwafa was always available at the time he said he would be (no waiting around to be seen at my appointment time) and even when I turned up early saw straight to me. He kept me up to date constantly with the progress of my order and managed to get me a car much earlier than I expected. I ordered and received my car within 10 days, which is amazing given the current climate with new cars. Everything was so smooth and stress free and I’m so glad I chose them to order my new car with. The after care is also great and they are always happy to help even after the sale going above and beyond.
+0 Found this review helpful
Mrs M, May 2022
"Great service from Lee, Watford "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Salesman Lee Colgan guided me through the purchase of my Nissan Leaf with honesty and efficiency, explaining the process, my options. , and answering my questions about the car i was interested in. This gave me the confidence to go ahead. Less than a week after my initial enquiry I am now the happy owner of my new (used) Nissan. Thank you Lee.
+1 Found this review helpful
ST, January 2022
"Professional and efficient sale"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased a 1 year old Nissan X-Trail. Huseyin Timur was the salesperson who contacted me following my online enquiry. His professional and courteous approach made the whole sales process efficient and enjoyable.
+0 Found this review helpful
Rob H, April 2021
"Give them a miss"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Glyn Hopkin don't know their product and don't seem interested in their customers. Do yourself a favour and go elsewhere.
I bought a nearly new Nissan Leaf from them in November 2020. It doesn't do what the salesman promised, and they are not interested in fixing the problem. Instead the get their solicitor to send me letters denying there is an issue.
You can save yourself a big head and lots of worry by going elsewhere.
+3 Found this review helpful
Mark C, September 2019
"Awful Customer Care"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I'll echo what others have said about the customer care at Glyn Hopkin Nissan Watford, that once you have bought a car it is appalling. Even if you have mechanical problems it will be months before they will bother seeing you. You're better off finding someone else, especially to do the servicing and MOT since by the time they give you an appointment you will be long overdue.
+4 Found this review helpful
Dana, May 2019
"THE WORST DEALER EVER!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Never ever go to Glyn Hopkin Watford!!!
Selling Period: you will find the best sales person in there who will call you a numerous amount of time to buy the car
After Buying: My car came with many faults in it which went in and out the service centre for a numerous amount of time.
The Service Centre: Wow, these guys know to bully you so well. The three at the front in the service desk including the Manager are a bunch of bullies sat there to take ones money but doesn't know anything about a fault that will be reported.
Honestly, please please guys stay away from Glyn Hopkin. Go somewhere else, anywhere but not Glyn Hopkin
+7 Found this review helpful
Jon, May 2019
"Go some were else"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Before you buy from Glyn Hopkin Nissan in Watford look round I got a much better deal at another dealership not so far away
+4 Found this review helpful
Zain B, June 2018
"Absolute rip off! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Has to be one of the most expensive and poorly represented customer services department I have ever dealt with.
Avoid at all costs
+7 Found this review helpful
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