Whilst my car was in for a service and MOT, I told them that my coolant light keep coming on and could they look at it for me. Nothing was found and I was advised just to top it up when the light comes on. I did this for 2 months until the car broke down on the M25 with no hard shoulder. A very bad place to be. Sent it via the AA to Go Vauxhall who told me it was coolant water leaking into the auto gearbox !!!! Exactly what they had told me previously not to worry about it. Result, £2500 from me for a new gearbox. The MD had no interest whatsoever, AVOID AT ALL COST. OR JUST THROW YOUR MONEY AWAY

I usually don't write a bad reviews but after today I have too. We bought a Vouxhall Mocca 3 weeks ago,we got a car in the evening ,when we got home we had notice a white smog coming out from a car. We went back in the next day and they replaced with another one. Few days ago on the motor way while my husband was driving it at some point the pedal dissapered...Thanks God we didn't had any accident. We went back in the morning to let them know the issue,the answer was that it's a small fault!!! And it's not a mechanical issue....We wanted to return the car as we don't feel any more safe using it,we couldn't as they don't see any important reason for that. They had exchange the pedal ...I feel very disappointed with this place and the service which they provide. Please make sure that you will check the car before buying it it's for your own safety. I highly dont reccomend Go Vauxhall in Croydon.

I have been served by Fardeen Lakhani at Go Vauxhall in Croydon when purchasing my last three cars and, on each occasion, his attention to tailoring the product to my requirements has been exemplary. He has both good product knowledge and good customer service skills.

We received a no pressure service given by Fardeen at Go Vauxhall Croydon. An excellent Sales Advisor who guided us all the way through the purchase of a new vehicle in a very friendly businesslike manner. Thank you so much Fardeen. Peter and Maureen Allen

The whole buying experience was excellent and Fardeen Lakhani was exceptional sorting out any problems fast and efficiently. I would return to Go Vauxhall and hope the servicing is just as good.

I have just purchased a new Crossland x from Go Vauxhall Croydon, Fardeen and his manager were both extremely helpful (apart from a little hiccup at the beginning which was soon sorted.) I felt that they pulled out all the stops to get us exactly what we wanted and more.

I just drove away in my brand new Corsa Energy and am very happy with the service that I received from Fardeen Lakhani at Go Vauxhall Croydon.

I have recently bought a new used car from Vauxhall and Fardeen was very professional and helpful. He went the extra mile to help me get the car that I wanted and managed to do this in a week so I could drive away with my new Mokka X which i absolutely love.

I usually don't write reviews but I felt I had to share my experience so others are aware or Vauxhall can seriously think about investing in customer service training for their staff at Go Vauxhall Croydon. On the 2 occasions I've visited this branch, I haven't felt welcomed or treated well. Both times, staff had clearly seen me but chose to ignore me or show any acknowledgement of my presence until they felt ready. I literally had to stand there like a lemon. Then when I was noticed, it wasn't a 'Hello, how can we help?' more like 'What is it?' The first visit was for an MOT & Service, after which Rita Nelson did kindly show me to my car and give a good after care service, although now I believe this to be disingenuous as she asked me to give a good review. However, within less than 2 weeks my car wouldn't start so I had to bring it back in just in case it was related to the service but it was not. Now this second visit, Rita appeared to not even know who I was when I appeared at the service desk, despite being free. Upon collecting my car, after I had paid £70 for a diagnosis, Paul Godwin failed to show me to my car or even follow me out. Because my Corsa was not parked right outside or in obvious line of site, I walked back and lightly knocked on their back door simply to ask where my car was. Again, I was ignored heavily so I ended up knocking vigorously and was then asked to walk round. I chose not to do this as I thought since no courtesy was shown to me, I will not do the same. After knocking for a while Rita then came to the window with a hand written note saying Bay 16. No apologies from Paul or someone showing a willingness to come out and direct me. To say I have had the most awful experience with a car dealership is an understatement. You would think after spending over £400, you would be treated with a little decency but clearly you need to be a potential buyer to get the good service here, having read the reviews. I would not recommend this Go Vauxhall at all! Matter fact, avoid at all costs if you are sensible. I decided to deviate from my long standing family mechanic just to see what the service & price point would be here as my mum always has a positive experience at Toyota. The only person in this service department that is respectful and polite is Prav/Parv. If you must go here, do yourself a favour and request him. He was well mannered and helpful the 2 times I interacted with him. I would give them 0 if I could but he is their only saving grace to be honest. I will not be bringing my car back here or think of buying Vauxhall again. I hope this post, although lengthy will steer someone away from being treated like this too.

Fardeen Lakhani at Go Vauxhall Croydon was very professional and helpful