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12 reviews from our car dealer reviews community
Leave a review for Goldstone Cars Ltd
Leave a review

12 reviews from our car dealer reviews community

Leave a review for Goldstone Cars Ltd
Leave a review
"Zero help"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my Audi a6 on the 16th of September I couldn’t have been happier with it, exactly what was described. On they way home from picking the car up a light came on the dashboard (Audi adaptive light system fault ) I took a picture on my next stop and sent it straight over to the dealership. He replied asking if I can get it plugged into a diagnostic machine and what ever it is he will sort it out for me 👍🏻 I got the diagnostic carried out and sent it straight over on the 19th of September, I’m still waiting for him to reply. It’s been five months I have owned the car now and a gearbox malfunction as came up on the dash now. I have once again try to contact the dealership asking for some help with my vehicle with it still been under the statutory 6 month warranty that ever dealership gives out and have been left in the dark again.

"Very poor customer service "
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Asked for more information and more in depth pictures of a vehicle for sale and was just ignored! Not sure how they sell cars with type of attitude.

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+2 Found this review helpful
"Fantastic Garage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I live on the Isle of Wight and had the car delivered to Southampton. Delivery was without a hitch unlike my bank who decided I couldn’t spend my own money! imran was great and eventually I was allowed to have access to my funds. I trust this garage 100% and wouldn’t hesitate in buying from Goldstone cars again.

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+0 Found this review helpful
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A really friendly team Smooth transaction with my car purchase Would highly recommend

"Brilliant service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a Škoda VRS earlier this year. A very clean car at a very good price. It was in exceptional condition with a full service history. We’d only had it three and a half weeks and it suffered a rather large mechanical failure. It wasn’t a pre-existing fault, nobody could’ve known it was going to happen. After a bit of research I found out it was an inherent fault with that particular engine. I have 16 years experience in the motor trade myself and I certainly didn’t pick up on anything when I brought it. I called Goldstone and they didn’t question it, they had the car picked and had it repaired to a very high standard with regular updates. They really have been brilliant every step of the way. I certainly wouldn’t hesitate to buy a car from them again!

"Superb customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

had the best buying experience and felt 100% confident I bought the right car at the right price and would be looked after and be made to feel like a valued customer . Very happy and impressed

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"Great service no complaints "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No pressure sale felt at ease car was has said in advertisements five star rating

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"Bmw m3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I finally could afford the car of my dreams and couldn’t asked for a better one! The two guys at Goldstone Cars were a great help and answered all of my questions. Great service and even took me in the Rolls Royce for a spin. Thanks guys

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"Not that helpful. "
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guys at Goldstone Cars didn't seem to keen to help, they just wanted to sell the car. The Ford I bought wasn't clean and had its issues but as a whole hasn't been too bad. Wouldn't recommend though.

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"Happy BMW buyer"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a BMW from Goldstone Cars So far so good. Its not broken down yet! haha the service was really good and the car was spotless and a really good price. I have had no problems at all and I would really happily recommend this dealership.

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+1 Found this review helpful
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Dealership Information

Goldstone Cars Ltd is an Independent dealership that is based in Luton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
12 reviews3.9 out of 5 stars — Rated Very Good
Excellent
8
Very Good
0
Average
2
Poor
1
Terrible
1

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  • Contact Information

    Address

    Goldstone Cars Ltd
    Kingsway Industrial Estate Kingsway
    Luton
    Luton
    LU1 1TS

    Get in touch

    07760 661721
    http://www.goldstonecars.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    66%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Goldstone Cars Ltd

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Registered Name: XXXXXXXXXX
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