Good motors LTD from Good Motors Ltd in response to AWFUL COMPANY, AVOID!!

Amara, we have been established in the area for over thirteen years. You refer to bad reviews, however, they are far out weighed by 5 star reviews of our company. Luckily for us, anyone can do a quick google search and see that for themselves. To clarify, there was no need to "haggle" as we sell cars beneath the current market value so everybody can have an exceptional deal on a used car when they buy from us. This takes away the need for people to have to ask for money to be knocked off our prices. The car you bought for your mother is a Toyota Aygo, which has a 1.0 litre three cylinder engine with an MMT transmission. As we explained having gone on a test drive with your mother when you came back with it, they generally are louder due to the three cylinders, and an MMT transmission box is described by the manufacturer as semi manual and not an automatic, hence it does not have an as smooth box as a true inline auto. Again, as explained there is no 7 day money back guarantee if you are unhappy with a product from ourselves for "whatever" reason. Our refund/return policy is clearly outlined in our terms and conditions which are attached to every invoice. We did ask you to refer to them several times. As per your consumer rights, you are entitled to a full refund should the car incur a fault within the first 30 days. Which it does not have. Not if your mother simply doesn't like the car you bought her, The best option would be to take your mother with you to test drive a car prior to purchase to make sure she likes it, before committing to purchase it on her behalf, paying for road tax, insurance and fuel. That way you wouldn't be in this position. Nor would we with an underserving bad review for your unusual way of buying cars for other people. Given the fact you wanted to return the car, we made you an offer, which had taken into account the fact the car would now have another keeper, and we would also have to go to the expense of re advertising the car. No one here was rude to you, we simply stated the facts that you are not entitled to your money back for the error you made, which seems to have greatly upset you. The threat you made was to get everyone you know to leave us bad reviews not just yourself. Which is malicious and unfair. I will now respond to the other reviews you left on other platforms with the same response. Hopefully, by this point your mother likes the car after the initial indifference she found with it or has changed it to something she is now happy with, hopefully after a test drive.

Good motors LTD from Good Motors Ltd in response to AWFUL COMPANY, AVOID!!

Amara, we have been established in the area for over thirteen years. You refer to bad reviews, however, they are far out weighed by 5 star reviews of our company. Luckily for us, anyone can do a quick google search and see that for themselves. To clarify, there was no need to "haggle" as we sell cars beneath the current market value so everybody can have an exceptional deal on a used car when they buy from us. This takes away the need for people to have to ask for money to be knocked off our prices. The car you bought for your mother is a Toyota Aygo, which has a 1.0 litre three cylinder engine with an MMT transmission. As we explained having gone on a test drive with your mother when you came back with it, they generally are louder due to the three cylinders, and an MMT transmission box is described by the manufacturer as semi manual and not an automatic, hence it does not have an as smooth box as a true inline auto. Again, as explained there is no 7 day money back guarantee if you are unhappy with a product from ourselves for "whatever" reason. Our refund/return policy is clearly outlined in our terms and conditions which are attached to every invoice. We did ask you to refer to them several times. As per your consumer rights, you are entitled to a full refund should the car incur a fault within the first 30 days. Which it does not have. Not if your mother simply doesn't like the car you bought her, The best option would be to take your mother with you to test drive a car prior to purchase to make sure she likes it, before committing to purchase it on her behalf, paying for road tax, insurance and fuel. That way you wouldn't be in this position. Nor would we with an underserving bad review for your unusual way of buying cars for other people. Given the fact you wanted to return the car, we made you an offer, which had taken into account the fact the car would now have another keeper, and we would also have to go to the expense of re advertising the car. No one here was rude to you, we simply stated the facts that you are not entitled to your money back for the error you made, which seems to have greatly upset you. The threat you made was to get everyone you know to leave us bad reviews not just yourself. Which is malicious and unfair. I will now respond to the other reviews you left on other platforms with the same response. Hopefully, by this point your mother likes the car after the initial indifference she found with it or has changed it to something she is now happy with, hopefully after a test drive.

Good motors LTD from Good Motors Ltd in response to Excellent friendly service

Thank you for your excellent review, Gaynor. We are happy to help.

Nick from Good Motors Ltd in response to Easy and quick buy and sell

Thank you for your kind review.

Nick from Good Motors Ltd in response to GREAT SERVICE

Thank you for your outstanding review!

Nick from Good Motors Ltd in response to 10/10

Tariq thank you for your review, much appreciated.