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I personally wouldn't use Gorse Hill Motor company again, the MOT left on the car was significantly shorter than advertised and the car had multiple faults when I drove it off the forecourt. It's all been resolved in the end but getting the repairs agreed was a hassle and the transaction as a whole hasn't been a smooth one.
Reviewer has confirmed their email address
Gorse Hill Motor Company is a terrible place, I would never go back. Wish we had never dealt with them but had already paid up on deposit and wife was keen on the car. We agreed to buy 2 cars together totalling £12,000. Not a small sum of money I am sure you will agree. When paying for the first, their card machine broke part way through the transaction. The money left my account, but the machine printed an error which he claimed meant my card was declined. I confirmed with my bank and the money was gone. We were then asked to leave his office and "come back when you had the money" because "I've got other customers to see". My wife was in tears, we were out £5k at this stage. I was made to feel like a criminal, treated as though I was too poor to buy the car. Also refused to let me test drive one car claiming that it was already sold, but in fact it was still there 6 weeks later. Seemed to want to keep me away from the more expensive cars on the lot as though I couldn't afford them. Second car we bought at the same time had nothing but faults. Air con was broken when we got it and had to take it straight back for fix. He claims the warranty he offers covers everything 100% for 12 months but read the paperwork, we were misled on this He does a great sales pitch on his fantastic warranty but it's all rubbish. 3 months later and there was more work needed on this car (a BMW no less) and the warranty wasn't worth the paper it was written on. We've since had to take a massive loss on these cars to get something more reliable and would never go back to Gorse Hill Motor Company, even if they were giving them away for free. Avoid Gorse Hill Motor Company at all costs.
Rob from Gorse Hill Motor Company in response to Not Going Back
Hi, I'm Rob from Gorse Hill Motor Company. We have not ever had any problems with our card machine, we did not sell 2 cars to the same person last year, SOME ONE AS MADE THIS UP, can you please remove it, It's also not a verified review. How can it be so easy for someone to make something like this up and put it on this site. I don't mind people putting this on here about us but its got to be truth. I do think it's a bit to easy post on here, all people need is an email address and that's it. Thanks Rob.
Everything was straight forward from start to finish when I bought my car from Gorse Hill Motor Company. I was going to scrap my old car but ended up doing a part exchange which was a nice bonus. I would happily recommend them to anyone looking to buy a used car.
Reviewer has confirmed their email address
I found the delaer through Autotrader, they were nice on phone upto when I collected the car. When the car had been the collected, the delaer denied that he promised to sell it with a 12 months MOT and Tax although the tax was only 2 months worth. Denied giving misleading information about the 2 year warranty purchased with the car. This was so because the final paperwork exlcuded the air con and flywheel cover although this had not been notified before. The car had a constant rattle and dealer doesnt want to know about it Was hostile on phone and behaving as of they never had anything to do with you in the first place. Webiste has a "mail us" faicility but denies receiving any messages. All in all not a nice dealer when there are issues to solve or rectify
Reviewer has confirmed their email address
Gorse Hill Motor Company is an Independent dealership that is based in Swindon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Gorse Hill Motor Company
Chapel Street
Swindon
Swindon
SN2 8DA
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