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37 reviews from our car dealer reviews community
Leave a review for Gosforth Car Company Ltd
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37 reviews from our car dealer reviews community

Leave a review for Gosforth Car Company Ltd
Leave a review
"Another Great car from Gosforth Motors"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the 4th car I've bought from Sara John & Peter. It's so nice not to be bombarded with sales banter, and if you ask a question a honest answer is given back. The warranty is great, slightest problem is dealt with very quickly and no excuses. I really recommend Gosforth Motors 100 + 10%.

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+2 Found this review helpful

Sara Heron from Gosforth Car Company Ltd in response to Another Great car from Gosforth Motors

Hi Paddy, thank you so much for your great feedback!! We really appreciate your continued business and even more so the card and chocolates!! Thanks again Sara, John and Peter

"Caution"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Couple off small points to our meriva which were fixed these we found out all repairs are done by Gosforth Car Company at the cheapest price possible windscreen had a chip cheap repair carried out expecting it to crack in winter.

Sara heron from Gosforth Car Company Ltd in response to Caution

Dear Mr Sharkey Thank you for your review. Sorry but we do not understand your comment about "cheapest repairs" We sold you the car for £2490 which included 12 Months Mot, 6 Months Warranty and a service, which was great value for money, as you have stated. The windscreen chip was professionally repaired by a reputable windscreen company, who would not have repaired it, if it needed a new screen, as this would have been more profitable to themselves. Also if we carried out the cheapest repairs, we would not have replaced the front and rear discs and pads as they were only Mot advisories and not failures... I am so sorry that you feel unhappy with the service provided. Kind regards Sara

"Brilliant customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a BMW 3 series from Sara and can't fault the service. Nothing was an issue, Sara stayed back late after a long day to let us view the car together and we managed to get the car really quickly. Any questions we had were answered and we'd thoroughly recommend Sara. Thank you and sorry for the late review... Andrew and Emma

Sara Heron from Gosforth Car Company Ltd in response to Brilliant customer service

Aww thank you!!! I really do appreciate your kind words... Thanks again and enjoy your lovely BMW!! Kind regards Sara

"EXCELLENT AFTER SALE SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a 7 series from these guys and it was more than described totally immaculate and drove like a dream. so we made the return journey of 150 miles home in luxury and comfort. a couple of days later a brake warning light came on and we contacted Lee in sales. the after sales service was second to none they rung around our local area, found the right garage to deal with this problem and covered all costs. If you are thinking of buying a new car or exchanging your old one then speak to these guys first.

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+10 Found this review helpful

Sara Heron from Gosforth Car Company Ltd in response to EXCELLENT AFTER SALE SERVICE

Hello and thank you for your wonderful review!! We really appreciate your kind words. Regards Gosforth Car Company

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"recent buy "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We had excellent service from one of the salesmen who went out of his way to be very helpful in finding the best deal for us in terms of suitable vehicle and price. Once a decision was made he was very efficient and professional throughout all aspects of the purchase

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+9 Found this review helpful

Sara Heron from Gosforth Car Company Ltd in response to recent buy

Hi there Thank you for your very kind review. Happy Motoring!! Thanks again Sara

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"Great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought our second car from lovely Sarah last week, she couldn't have done any more, and I absolutely love my new Renault Megane, so thanks again Sarah I will be back to you first next time I need a car. I would highly recommend Gosforth Car Company.

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+7 Found this review helpful

Sara Heron from Gosforth Car Company Ltd in response to Great

Hi Julie!! Thanks so much for your kind words... It was my pleasure to let you sell yourself your new car!!! Ha ha... Thanks again Sara

"great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

within days of passing my test I seen my first ideal little car, I cannot thank Lee and Sara for all their help both friendly and put me at ease, a fantastic service right down to a phone call from Sara making sure I had got home safely with me being a new driver, much appreciated. I would recommend them.

Sara Heron from Gosforth Car Company Ltd in response to great service

Hi Jane Thankyou so much for your review!! Happy driving!! Kind regards Sara

"Would recommend!"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant service, needed a car quickly and they had me up and running within 2 days! Would definitely recommend, brilliant service, friendly and helpful!

Sara Heron from Gosforth Car Company Ltd in response to Would recommend!

Hi Amy! Thankyou for your lovely words. It was our pleasure. Kind regards Sara

"Great customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a scenic grande from sara and Micheal had great customer service from them both they went out of their way to make me happy. Would definitely recommend.

Sara Heron from Gosforth Car Company Ltd in response to Great customer service

Oh thank you so much for your great feedback!! It was our pleasure. Thanks again. Sara and Michael.

"EXCELLENT SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Hyundai ix35 from Sara. Very professional, friendly and efficient. Would highly recommend. Thanks Angus Farmer .

Sara Heron from Gosforth Car Company Ltd in response to EXCELLENT SERVICE

Hi Angus!! Thank you for your great review!! Enjoy the Highlands!! Kind regards Sara

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Dealership Information

Gosforth Car Company Ltd is an Independent dealership that is based in Newcastle upon Tyne. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
37 reviews4.9 out of 5 stars — Rated Excellent
Excellent
36
Very Good
0
Average
1
Poor
0
Terrible
0

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  • Contact Information

    Address

    Gosforth Car Company Ltd
    Tyneside Autoparc Sandy Lane
    Newcastle upon Tyne
    Tyne and Wear
    NE13 6PE

    Get in touch

    0191 3873750
    http://www.gosforthcarcompany.co.uk/

    Opening times

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    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Gosforth Car Company Ltd

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