Decided to give these guys a try and was not disappointed and came out of the visit with another car! Thanks to the guys for you're time and service
Reviewer has confirmed their email address
2017 Ford Kuga. Looks like new, drves like new. My second car from them. Great service
Reviewer has confirmed their email address
Having seen the car advert I called up to make an appointment to view the car. I was greeted by a genuine friendly voice. Over the following 3 or 4 days I spoke to Gary, Lee and Tom on a few occasions regarding the car and finance. I have to say I was never pushed into anything and never felt any pressure to purchase. The car was as advertised and in fantastic condition. Fully serviced, fresh mot and 3 months warranty. Regarding test drive etc nothing was too much hassle and I was encouraged to drive the car home to show my wife. I loved the car and the nature of the company I was dealing with. I purchased the car and drove it away within an hour! I had 3 months happy motoring and then disaster struck and I had serious issue with the car!! I stressed over being able to afford the repair costs but after speaking to Tom I was utterly surprised at the incredible generous offer they made to sort out the problems! Amazing company who shall recommend time and time again! Totally impressed by their ethics and business practice! Cheers Marc
Reviewer has confirmed their email address
Recently bought a car from Gary. No pressured sale, as is so common in the trade, and absolutely brilliant and friendly level of aftercare following the purchase. Can't recommend highly enough and would definitely use again!
Brilliant customer service from the start which continues after you've picked up your new car! Well done GP Car Sales, would highly recommend.
Reviewer has confirmed their email address
Really pleased with the service and quality of the car I have had. Will definitely go back
Reviewer has confirmed their email address
This has got to be the best car sales place I have ever bought from. I have bought brand new cars in the past from main dealers and never had the service you get from these guys. Nothing is a problem for them especially when it comes to the after sales. There are not many places I would recommend but GP Auto's is one of them. Thank You
Reviewer has confirmed their email address
Friendly fast service cannot fault them best dealership I have used
Reviewer has confirmed their email address
Great experience here! Few of my friends have also bought from here as well.
Came with no break lights, no gps(which they said they would fix and still haven’t) and tracking out two slow punctures. Took it back to them they said it was fine because they refilled them now having spend £200 to get their issue sorted. Don’t buy a car from here unless you want some issues
Gary from GP Car Sales in response to Terrible
Hi Riley. Sorry you felt the need to leave us such a poor review. To clarify, a week after you bought the car you had been to a garage to have a bulb changed. When you then came to us with your brake lights stuck on it was immediately evident that someone had fitted the incorrect bulb. Though this was not our doing we had this rectified at our cost. At this time you mentioned your tyre pressure light was on so we corrected the pressures and reset the light. Around 6 weeks later you rang (day after Boxing Day) to demand £200 as a garage had told you that the car required 2 new tyres (despite them passing an mot not long before). We are not sure who this garage is and it must have been during this call that you decided to leave us negative reviews on 3 different platforms. The way you have spoke with our members of staff on different occasions was very aggressive (although on the one occasion you did apologise for this). We always do our best for our customers, sorry if you feel you had a bad experience.
GP Car Sales is an Independent dealership that is based in Cradley Heath. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 53 | |
Very Good | 2 | |
Average | 2 | |
Poor | 4 | |
Terrible | 3 |
GP Car Sales
Lower High Street
Cradley Heath
West Midlands
B64 5AB
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