Thomas P, July 2016
"Thomas Partridge"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a Vauxhall Corsa from GP Car Sales earlier this year, salesman Tom was very helpful, Would recommend others to buy a car from GP Car Sales. Had an issue with the car but was sorted and resolved within a few days without any problems. Reassured if any problems occurred with car in the future, I could return the Corsa and it would be fixed.
+2 Found this review helpful
Miss E, June 2016
"Fab"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I bought a Vauxhall Corsa from GP Car Sales back in April. The sales people were so nice and really helpful. The car was in fab condition and really clean and a really good price. I have had no problems with the car or the dealership. I would recommend These guys, definitely.
+3 Found this review helpful
Rory, April 2016
"Rory"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Brought a Renault Megane from them in January, worst mistake of my life. Countless problems with the car, the simple problems such as faulty reg lights and damaged piping in the engine where fixed to a good standard. however, work that MYSELF paid for was not done, I paid for a cam belt change and the old belt was left on after inspection and seals had been damaged in the process causing engine oil leaks. Dishonest work force that act like they are trying to help have made my life a living hell and I am left with a car that need hundreds of pounds worth if repairs, the car did come clean on purchase, but these problems are unforgivable, I could go on and on about problems, a headlight motor failed originally the fitted a different model headlight that was completely different to my model megan, after conflict they offered to rectify this by giving me a different headlight motor for the car with doggy exposed wiring that I had to pay to get wired and soldered safely. DO NOT BUY A CAR HERE UNLESS YOU WANT TO BE OUT OF POCKET AND HAVE SHABBY WORK DONE IF ANYTHING GOES WRONG. Look else where, not all car garages are like this one.
+0 Found this review helpful
Gary from GP Car Sales in response to Rory
We are sorry you felt like this Rory. We did indeed pay a 3rd party garage to carry out the cambelt replacement and provided you with a copy of the receipt for this as well. The other issues you had were, and I'm sure you would accept, quite minor and perhaps not out the ordinary for a 10 year vehicle for £1699. Even so we did our best at every stage to keep you happy and I am disappointed you feel like this. If there is ever anything we can do to regain your faith in us please do not hesitate to contact us.
Gail B, March 2016
"gail"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The staff are very friendly and cant do enough for you any slight problem they have no problem in sorting for you. Would recomend to any family or friends without even thinking
+0 Found this review helpful
Gemma, December 2015
"Gem"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Just purchased my first car from GP Car Sales, excellent, friendly customer service and I got a great deal. Highly recommend! Thanks so much for all your help
+1 Found this review helpful
LAWRENCE, November 2015
"LAWRENCE"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
BOUGHT CAR FROM GP CAR SALES, ASKED IF FULLY WORKING CAR, TOLD YES, PURCHASE IN DAY TIME, FOUND BOOT BUTTON FAULTY, OFFER £30.00 OFF PRICE, THEN DROVE HOME TO FIND INTERNAL LIGHTS NOT WORKING, AFTER AND HAD THEN PAID £55.00 TO GET DIAGNOSE, ROOF CLIPS PROMISE, NEVER SENT AND SELLER BLAME US FOR CAR NOT WORKING- CLAIMS NEVER GOT TEXT/ EMAILS, YET WEBSITE DOES NOT ALLOW YOU COPY AND PASTE, SO SENT RECORDED LETTER, HE REFUSE TO PAY TRAVEL COST (WE LIVED IN KENT OR COLLECT CAR TO GET FIXED, I WOULD WARN ALL, NO PAPERWORK AS VAT REGISTER NUMBER ON, HE EVEN ADMITTED NEVER CHECK INTERNAL LIGHTS, SO SOLD CAR TO US AND LIED RE FULLY WORKING, UNDER SALE GOODS ACT 1979, ITEM MUST BE SOLD AS DESCRIBED. SO WE LEFT WITH TAKING THE COMPANY TO COURT, ASK FULL NAME AND TO DATE FAILED TO SUPPLIED, IN ONE WORD, DISHONEST AND WE NEVER RECOMMEND, HAPPY TO SUPPLIED ALL PROOF WE PURCHASE CAR ON 17TH SEPT 2015. WORSE CAR SALES PLACE EVER.
+0 Found this review helpful
Gary from GP Car Sales in response to LAWRENCE
We have offered on numerous occasions to fix your internal light but you are unwilling to bring the car to us. Regarding the VAT number as we explained on the phone this is not something we are willing to give via Text message for obvious reasons. We have at no point tried to blame you for your internal lights not working and am unsure why you would think we have. Your internal lights not working is a minor issue which no doubt could be resolved relatively easy but if you are unwilling to bring the car to us we obviously can not fix it. Your internal lights not working does not in any way make the car unsafe or unroadworthy.
This is the only fault you have had with the car within 2 months - we have even offered to pay someone local to you to fix the light but you have been unable to get this simple repair done. I do not think in any way we have been unreasonable and we are still willing to rectify this issue sensibly should you wish to make arrangements with us or directly with our electrician.
We feel your negative feedback is unfair given the nature of your problem and our persistent attempts to help you rectify this.
Melissa A, November 2015
"would use again"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Everyone at GP Cars were helpful and professional and I got some useful advice, they were frequently in contact throughout the sales process. The car was ready promptly following the sale and I will definitely use these them again.
+0 Found this review helpful
Leanne, November 2015
"Leanne"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Really happy with the service from GP cars. As a young woman I didn't feel intimidated like I have done at other places. The guys made me feel comfortable and informed to enough to choose the right car. Totally recommend!
+1 Found this review helpful
Karen C, September 2015
"excellent customer care"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
GP Car Sales were excellent, when I thought there was a problem with the hand brake they were so helpful. They had a look and found it was a problem with the back wheels and fixed it quickly with no questions asked, exactly how good customer care should be.
+0 Found this review helpful
Jade S, September 2015
"gp car sales review"
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
After two days I did end having to give the car back to GP Car Sales as there was significant faults but to the dealerships credit they did deal with the situation quite well and it was resolved in the end.
+0 Found this review helpful
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