Purchased a car from the team at GP car sales Jo Gary and Adam could not have been more helpful would definitely recommend them if your looking for great service and no pressure sales
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From the start the service was professional, friendly and prompt. Vehicle purchased was excellent and delivered on time. Would highly recommend.
Outstanding service from start to finish. Just had my second car from them and am very happy
Reviewer has confirmed their email address
Recommended to come here from a few of my friends who have been coming here for their cars for a few years. Glad I did as the service has been great. Had a very minor issue with a tyre pressure valve 3 months after purchasing and they changed it with no questions asked. I've purchased new cars and not been looked after this well.
Reviewer has confirmed their email address
When first brought this car a few weeks in issues had began. Exhaust leaking, headlight leaking, heated mirrors not working. Rang the dealership who were happy to deal with the issues. Was first given a courtesy car which did not have working headlights. When taking it back was told by Adam “do you want the car or not” to which is replied no as this was not road legal. Throughout the process of them fixing these issues all seemed fine. Told I would get a new headlight, exuast would be fixed and mirror replaced. When collecting the car I could see there was another Ford Focus on the forecourt with parts taken of matching the ones I was told would be replaced brand new. Drove home to find they had not put my working bulbs in the second hand light that they had replaced. When ringing the dealership they told me to come back and they would sort it. After the 2nd trip back there I got home to find they still hadn’t done this correctly. As the weather got colder I noticed the new mirror they had said they had replaced was not working. I take it they had replaced this mirror with a second hand one from the car that was on the pitch. When I rang them they was happy to look at this again along with a further issues of a tyre noise. When discussing these issues with Gary he said it’s a uneven tyre it’s fine untill I replace it. Weeks down the line even further issues the car was absolutely flooded with water from a leak in the car. Mould behind the back seats. I had taken this back in again for them to look at. Whilst at there approved garage I had requested that the brakes that were squealing very loudly and the tyre was looked at. When dealing with with the repair garage they told me Gary was very reluctant to change the tyre and that he would agree to have the breaks sanded down. When picking the vehicle up it was told the leak was coming through the rear break light and has been sorted but was still left with flooded carpets and a mouldy back seat. Days had passed and the issue was still there. I had took it on myself to speak to a freind who worked at a Ford garage who straight away knew what the very common issues was. Eventually this was fixed by GP car sales and when I got the car back they had said they had removed all the water and cleaned the seats. When I got the car back home suprise suprise they had not done what they said. Carpets were still soaking to which Gary told me they would dry out. It took me a weekend of removing carpets and removing the back seat to get rid of the mildew and heaps of water that they apparently had removed. Although GP car sales are happy to resolve the issues it seems they try to do them as cheap as possible and will try bodge these things up till the warranty is up. After spending £4200 on a car I would not expect 6 months down the line a car to have so many issues. I’m no having to pay for a timing belt and water pump change and looking at a whole new exhaust system due to it being rotten underneath. Not only that brake pads and discs will need replacing. But as Gary says “ cars have wear and tear”. I see a lot of people have had a good experience with this company but I must of been the unlucky one.
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I brought a volvo from this garage and had great service and nothing seemed to much trouble. They even had the cambelt changed has I was worried about it although it probably didn't need doing. Joe and Adam we're really helpful. I'd most definitely recommend this garage and will use in the future when looking for a new car 😀
Reviewer has confirmed their email address
I was rather nervous in the current climate purchasing a new car. I’ve never had to go through the experience alone before. After finding a car online and this led me to GP Car Sales. The staff were ever so helpful, they really took the time and effort to ensure it was what I wanted and would suit my needs. Every question was answered and being a complete novice when it comes to cars m, it really put me at ease. I would highly recommend this garage.
Reviewer has confirmed their email address
I purchased a stunning vw from these guys yesterday absolutely mint condition inside and out service was amazing knowledgeable staff to answer any questions I have polite and helpful throughout and part exchange I received on my other car was very generous highly recommended been a customer for years and I can honestly say service has been consistently of a high standard each time wouldn't go anywhere else
Reviewer has confirmed their email address
Judy skelding in response to Stunning volkswagon polo
Excellent click and collect service seamless and stress free
Great staff members and a great company to buy a car off they even done a full service as well.
Friendly, very helpful they go the extra mile and do what ever they can to help, never had any problems with cars from here good quality runners
GP Car Sales is an Independent dealership that is based in Cradley Heath. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Excellent | 53 | |
Very Good | 2 | |
Average | 2 | |
Poor | 4 | |
Terrible | 3 |
GP Car Sales
Lower High Street
Cradley Heath
West Midlands
B64 5AB
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