Bought a Honda from Graham and Christian and its a really good car, got a good price for our old car which had failed its mot but they still gave us money for it even though we thought they would offer us nothing. Couldn't ask for more and we will come back to Graham Herford again.

Staff at Graham Hereford seem nice and helpful until a fault is found and are then rude. I found this out when a car proved faulty on the day of purchase, three garages looked at the car, all said further work was required but dealership refused to pay for it. Dealership offered refund for less than purchase price but thankfully the deposit was paid using a credit card so managed to claim the difference from them. Also don't trust Autotrader reviews, if the dealership isn't happy with the review they get Autotrader to remove it.

Last year, Graham Hertford sold my mother (a pensioner) a VW Golf Diesel which has a broken head gasket. Graham was very nice and did not come across as a typical car salesman until the problem occurred which was within the first week of having the car. Coolant was leaking under the car and was at our local garage, as agreed by Graham, numerous times for diagnosis. The problem persisted and Graham offered to take the car back to attempt a repair. After a couple of weeks we were informed that the head gasket had gone and he was going to repair it. We received the car back after "repair" and after a short space of time, we noticed the coolant was contaminated so the repair had failed. We contacted Graham and he said if we wanted a refund we had to take him to court as he wasn't going to make a refund. He eventually agreed to a partial refund but my mother was left £1000 out of pocket after being sold a car with a fault. AVOID BUYING FROM THIS PERSON.

Been buying cars for 50 years. This man is an HONEST car dealer. Great price, Excellent service, and staff are incredible.. A great all round experience. Any future cars I may purchase Will be bought from Graham Hereford Ltd.