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If l could give this company a lesser star then l would and read all the reviews a bit further down, before you buy, and dont brush them aside as complainers they are not. l bought a Mercedes b class from Andy he charged me £200 fee on purchase for bogus fee to do with the set up of the finance, so l contacted my finance company to check the fee doesn't exist, l have contacted trading standards as traders should advertise fees and they don't. So drove the 50 miles home and upon excelleration over 60mph the car would hesitate, so l took it to a local garage, who ran a full diagnostics £130.00 later the car has about £1600 worth of work on the engine. This all within the first 30 days. So, contact Andy, his son responded said return the car we will do the works. They had the car a week, on collection when asked if the work on the report was done yes yes is the responce and ill send you the paper work. Turns out they changed a piston or two, but nothing to repair the manifold issues. I know this because l had it checked again costing another £130.00. I went back to Andy stating my consumer rights as the fault occurred within the first 30 days, l have the right to reject the car and l had given him the chance to repair the vehicle this was totally brushed aside by him. I want to return the vehicle and again I was asked to bring it back to see what he is prepared to do, which is actually very little to fix the fault totally ignoring my consumer rights as the vehicle is faulty. Not to mention that its a round trip 100 mile jouney. In the end I have had go to my finance company to resolve the problem. Stir clear of this seller or if you do buy a car check the car at local trusted garage immediately. Also if he says I'll send you the information (he won't) it's brush off. If you have any issus with the vehicle it won't be resolved by him. Dont say you weren't warned. Good luck.
A Grant from Grant Specialist Cars in response to Bad dealer
The finance company you arranged charge a fee of £300. You knew this and it was explained before and after you purchased. We have dealt with this company hundreds of times. They always charge this fee. We passed on £200 only. If your company waive this fee I would be happy to refund your £200. Please discuss with them. Please note we do not charge fees when we arrange finance for our customers. Unfortunately 10 year old Used cars can develop issues and its always regrettable for both parties. Our approved repairer looked at your car. They repaired and tested the car. I'm surprised you say there is an issue still but I assured you we would resolve it. We do reserve the right to repair and inspect the car. We haven't heard from you until this review. We are actually trying to help. You are welcome to a copy of the work. My invoices come through at the end of the month but if desperate I will try and organise one sooner. When you returned your previous purchase to a car dealer you mentioned they weren't very helpful. I am surprised therefore by your comments However we will do our best to help.
angelia in response to Bad dealer
You can't evan get the £200 for correct is £200 and need to advertise the fee. Furthermore l do have to bring this to your attention and l did, 100 mile round trip l brought the var with a repot oc the issue and this was within 30 days, consumers have there rights and as a trader should stick to those rights otherwise people like me get walked over by people like you.
Many thanks to Grant specialist cars for sourcing my fantastic BMW 4 series in just 3 days. Fantastic service and great quality car. Special thanks to salesman Nathan and manager Andy for the quick and hassle free process. I would definitely recommend Grant specialist cars
If you looking for an honest car dealer that prepares their vehicles to a high standard then look no further. I have bought many vehicles through Andy and he has always been and absolute pleasure to deal with offering some of the best prices in the UK. Not only that the finance deals he offers are are extremely competitive and i've always recommend grant specialist cars to my family and friends. Keep up the good work!
Reviewer has confirmed their email address
Recently bought a Mini Cooper from Grant Specialist Cars. The car was exactly as advertised and I found Andy to be very professional and honest. So far so good the car has been excellent and I would definitely recommend Grant Specialist Cars.
He helped me arrange the Finance. Overall it took about an hour and I left him my old focus and was able to drive away the Audi A5. ive seen about 6 cars and these people can tell you what you want to hear and waste your time. This was the best by far. Not your usual Car dealer!!
I am very thankful for the service I received form Grants Specialist Cars. I bought a BMW form them back in may and its perfect. Its in immaculate condition and was a cracking price. Of course I would recommend this dealership.
Reviewer has confirmed their email address
Here is my review about Grant Specialist Cars,the guy that helped me was just very friendly and as I had to pick up the car very quickly they were very accommodating and overall was just a good experience. No issues at all with this dealership and would definitely recommend them.
Reviewer has confirmed their email address
Grant Specialist Cars is an Independent dealership that is based in Redditch. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Grant Specialist Cars
Evesham Road
Redditch
B96 6AY
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