30% Reviews
replied to
86% Recommend
to friend


52 reviews from our car dealer reviews community
Leave a review for Greenpoint Car Sales Ltd
Leave a review

52 reviews from our car dealer reviews community

Leave a review for Greenpoint Car Sales Ltd
Leave a review
"I WOULD SINCERELY LIKE TO THANK RICHARD"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would like to sincerely thank this car dealer for an absolutely outstanding experience. I can honestly say I have never encountered such professionalism anywhere in England before. He went above and beyond to help me purchase a pickup truck that will be sent to Ukraine to support our defenders on the front line. This was more than just a vehicle purchase, and he treated it with great care, respect, and dedication. Everything was handled transparently and efficiently, making the whole process smooth and stress-free. I am truly grateful and highly recommend his services to anyone looking for exceptional and trustworthy support.

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"William saved our Christmas....."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

William saved our busy Christmas by delivering a Land Rover all the way to Scotland. Looks new and runs like a dream! I highly recommend Greenpoint!

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"A pleasure........"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Renault Kangoo. I had the pleasure of buying a car from this small independent family business, nothing was to much trouble, I was pushed for time and they brought the car to me at no charge and let me have a test drive also, with no obligation. They sorted out the all the relevant documents for DVLA. I am over the moon with my purchase, everything in the advert was as it said. Great customer service all round. Can’t rate the highly enough.

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"🌟 🌟 🌟 🌟 🌟 "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Volvo C70. Richard was excellent. Very helpful and friendly. The car was exactly as described and in great condition. Free delivery worked out perfectly, too!

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"Avoid!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The same as all the other reviews, please google "Richard Palmer car sales". Jailed for doing much the same as it looks he is here, I wish I had done more searches! We were sold a dangerous truck, exercised our consumer rights to return the truck within 30 days due to many faults, including the chassis in a dangerous condition and snapping in half. We bought though them due to the advertised 6 months warranty but can't even follow consumer rights let along uphold they're warranty. I encourage anyone else who has been treated the same to contact trading standards, we have done so. Get the usual legal emails then ignored. Now taking to small claims court to try and recover our money plus losses.

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William from Dealership in response to Avoid!!

Hi to all our customers past, present and future. We are a small family business who sell over 350 cars a year, cars on average 10-15 years old, not 2-3 years old. This example is a 20 year old Nissan Navara. From time to time we have disputes and we try to resolve them in a professional and speedy manner. Some are more complex than others. However, online reviews such as this are not helpful whilst this matter is ongoing. We have so many very happy customers who have left us excellent reviews please read them. Feel free to contact us anytime. William

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"Beware and check google reviews too"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased a car from Greenpoint Car sales in June 2022 and within minutes of driving it away a serious coolant warning appeared. Over the following weeks, both a Volvo main dealer and an independent mechanic confirmed significant faults with the engine. My attempts to resolve the issue directly with the dealer were unsuccessful and so I exercised my ‘30 day’ short term right to reject Under the consumer rights act of 1st October 2015. I lodged the matter with Trading Standards and pursued the case (successfully) through the Small Claims Court. The process took years and was only recently concluded but was nonetheless worthwhile. I dealt directly with an employee of Greenpoint Car sales throughout, and after the issues arose, I later discovered publicly available news articles about his alleged past business-related convictions. I would absolutely encourage potential buyers to research thoroughly, obtain independent inspections, and be aware of their consumer rights before even considering proceeding with a purchase.

Reviewer has confirmed their email address

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William from Dealership in response to Beware and check google reviews too

Hi to all our customers past, present and future. We are a small family business who sell over 350 cars a year, cars on average 10-15 years old, not 2-3 years old. From time to time we have disputes and we try to resolve them in a professional and speedy manner. Some are more complex than others. We sold the Volvo on to a very happy customer. We have so many very happy customers who have left us excellent reviews please read them. Feel free to contact us anytime. William

"I've been dealing with Richard and he..."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've been dealing with Richard and he provides with very good service. I even got free home delivery with the car I purchased

+0 Found this review helpful
"A great family business!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have now bought two cars from Greenpoint Car Sales, both are excellent. Brilliant communication and seamless service. 100% recommend this company, a great team to deal with.

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"Such an easy process from start to ....."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Such an easy process from start to finish, the guys were so friendly and helpful and the after sales service was great.

+0 Found this review helpful
"Great Company!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great company. Found a Discovery 3 which was delivered by Richard the next day. All great and then a wheel bearing went. True to their word, Will came and picked up the car and had it repaired within the same week. Just returned from a 1500 mile France trip, which was why we needed the Disco in the first place, and the car was brilliant. An honest company with excellent customer service. Would definitely recommend.

+0 Found this review helpful
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Dealership Information

Greenpoint Car Sales Ltd is an Independent dealership that is based in Epping. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
52 reviews4.6 out of 5 stars — Rated Excellent
Excellent
46
Very Good
1
Average
0
Poor
1
Terrible
4

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  • Contact Information

    Address

    Greenpoint Car Sales Ltd
    Unit I, Eppingdene Business Units Ivy Chimneys Road
    Epping
    CM16 4EL

    Get in touch

    01992 663315
    https://www.greenpointcarsales.co.uk

    Opening times

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    Dealership Statistics

    86%
    Would recommend this dealer to family and friends
    30%
    Percent of reviews responded to by this dealer

    Additional Information About Greenpoint Car Sales Ltd

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