Car Dealer Reviews is an
official partner of Auto Trader
Very poor customer service once they've got your sale. We paid for them to retro fit a parking camera to the rear of the vehicle which is misaligned so is almost useless for parking, we've tried to contact them to sort a couple of times since July 2023 which to be told by the salesperson they will be in touch and send someone out but still nothing. They also contacted in January by text, 2 emails and a phonecall asking us to book in a service (as part of the service plan), we told them we hadn't had the car for a year so it shouldn't need servicing but they said they'd had the car in stock since February 2022 so they insisted on booking it in. We planned our weekend around dropping the car off at 8.40 om Saturday and not having it for the day only to be told half an hour after dropping it off they won't service it as its not approved by Volkswagen Financial services. We had already travelled home by train at this point. This all should have been checked before we arrived at the dealership. Avoid this dealership.
Reviewer has confirmed their email address
I have just purchased an RS4 from Aidi Stockport. I had a couple of other dealerships and makes of car in mind but after dealing with Chris Atkinson initially it was clear that I was going to buy off him. As the process unfolded Chris didn't disappoint with great communication right up to hand over when he even came off annual leave to deliver my car on the day that I wanted. Thanks Chris
The staff are basically taking the piss: disinterested in serving general public, snooty, lazy, unresponsive, pushing spam email. Night and day with other car showrooms in the area. So unprofessional and disinterested in your custom it was shocking.
I found that once they basically had the deal anything else didn't matter, called several times for a problem to be sorted and they really couldn't be bothered. I doubt very much my next car will be bought from that branch after have at lease 3 car from that branch previously very very disappointing.
I bought a pre-owned car in the morning from Inchcape Stockport, drove it home, parked it and then found it wouldn't start when I wanted to go out in the afternoon. The AA got it started for me, but advised me that the battery was completely dead and so I would have to drive it straight back to Inchcape. They did replace the battery, but it took a full week to do. Having picked up the car for a second time and driven it home I noticed it had acquired a dent, but because I had driven the car away, they won't repair it. Unfortunately, this follows similar problems with my previous car when it was serviced at Inchcape, Macclesfield. Perhaps it's company policy to do this sort of thing, I wouldn't recommend as aftercare is dreadful. Use VW World.
Reviewer has confirmed their email address
I purchased my car which had 4 faults within the 1st day the staff don’t communicate and whenever you try to contact them they say they will call back and don’t I won’t be purchasing my car from themselves and will be going to a different dealership and hope this doesn’t happen to anyone else
Reviewer has confirmed their email address
Group 1 Volkswagen Stockport is an dealership that is based in Stockport. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Group 1 Volkswagen Stockport
Green Lane
Stockport
Greater Manchester
SK4 2JN
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Group 1 Volkswagen Stockport, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.