1% Reviews
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89% Recommend
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76 reviews from our car dealer reviews community
Leave a review for Grovehurst Used Car & Finance Supermarket Kent
Leave a review

76 reviews from our car dealer reviews community

Leave a review for Grovehurst Used Car & Finance Supermarket Kent
Leave a review
"Excellent service,nice cars."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I could not have wished for a better service that I received from Grovehurst Cars.

"Shocking after service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wife bought a car from Grovehurst Cars.After having car two days found a number of faults which They failed to fix . Would never recommend them. They Will do anything to stop true negative reviews so it all looks good but please do you research before handing money over.

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+4 Found this review helpful
"Brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second time I've been here to purchase a car and both times I had help from Darren! I found him brilliant, explained everything well, also helped me choose a car that I love and that I can fit everything in the boot! Would recommend this place and Darren a 1000 time over! Thank you 😁😁

"Great"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good experience when purchasing my car with Grovehurst Cars.

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+0 Found this review helpful
"After sales terrible"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

BE AWARE. Very bad after sales from Groveshurst Cars . Land Rover I bought had a few issues, they dragged their heels getting them fixed. When bought car had engine management light on, EGR valve issue. They suggested blanking them - cost £20 as opposed to £300-400 EGR Replace. This needed the car to be remapped - cost £250. Once EGR blanked they refused to pay for remap. I paid to get this done and going through small claims court for reimbursement. The attitude from dealer was terrible, to the point of telling me that I am not the legal owner of the vehicle, but the finance company is and I have allowed works/modifications on 'their' (finance company) vehicle!!!! Also, the car they bought from me had outstanding finance - they did not pay this off and I have a mark against my credit file and a fee from the finance company for a missed payment.

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+4 Found this review helpful

Sophie Greenwood in response to After sales terrible

I'd be interested to hear what happened as I am also going through small claims with this company

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Steve in response to After sales terrible

Sorry to hear this a friend of mine is having similar issues with them IE car / after sales , ignoring calls etc and will probably go to court manager Darren verbally abusive car still faulty

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"Fantastic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very good experience with this dealership, I purchased a Mercedes back in September and up to now I have had no issues with it. it was nice and clean and in very good condition and the dealers have been great. I would recommend this dealership.

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+0 Found this review helpful
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Dealership Information

Grovehurst Cars Ltd specialises in selling second hand cars. This is a family run business that sells over 130 cars at any one time and offers typical main dealer services such as part exchange, finance, warranties and are open 7 days a week.

If anyone has had an experience at this dealership then please share this with us by leaving a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
76 reviews4.6 out of 5 stars — Rated Excellent
Excellent
68
Very Good
1
Average
1
Poor
1
Terrible
5

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  • Contact Information

    Address

    Grovehurst Used Car & Finance Supermarket Kent
    King Street
    Sittingbourne
    Kent
    ME10 2QD

    Get in touch

    01795 431312
    http://www.grovehurstcarsltd.co.uk/

    Opening times
    Mon 09:00 - 18:00
    Tue 09:00 - 18:00
    Wed 09:00 - 18:00
    Thu 09:00 - 18:00
    Fri 09:00 - 18:00
    Sat 08:30 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    89%
    Would recommend this dealer to family and friends
    1%
    Percent of reviews responded to by this dealer

    Additional Information About Grovehurst Used Car & Finance Supermarket Kent

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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