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If anybody has half a brain do not buy a car or van from Guests Cars and Commercials. They are nice to you when parting with your cash not after supposed to be rac warranty load of tosh. It took 6 weeks to mend my van and i had to pay £250 towards the repair which i will get back 1 way or other and had different price on receipt for what i paid. I urge good people out there do not buy from this car sales.
Flogged me a dead horse!! They sold me the car I was after for nearly 9k, overpriced but rare and what we where looking for, after immediate problems normal avoidance tactics where used. I eventually had to drag the undrivable motor back to them with a letter of rejection. I foolishly let them persuade me to keep it if they fix it. This was not the end of the problems. 6 months and 3.5k down the line an injector had popped through the engine, mechanics found its was riddled with bodges. When I realised that after I had signed for the purchase it had been stamped with "sold for spares and repairs" before he folded it up and stuffed it in with the manual.
Excellent service Robin was really gentleman did everything that I asked him to do
No problems, very good dealership. I am happy with my car and it was a good, fair price. I would recommend.
Reviewer has confirmed their email address
I personally had an easy and friendly experience on visiting guest cars . knowing what I wanted after seeing it on the website even though they had other similar vans on sale this one was within my budget and after being showed around the van and giving it a good look over myself as you do . I was happy that the description I seen online was what I saw infront of me. After buying the van I have had no issues arise and it remains a good runner and suits me perfect cheers.
Possibly the worst set of people I have ever had the unfortunate displeasure of dealing with. Yes they're all full of airs & graces when you first meet them, but once they've got your money, they really don't want to know. Sold us a fishy car that cut out 2 days later. Didn't want to know, classic avoidance techniques as others have witnessed - ignoring phone calls/not in the building/we'll call you back/actually running to hide if you turn up on premises! Took MONTHS to get our money back & everything sorted & that was only because we had the HP company on our side! Research this company well & you'll notice Mr Robin Guest has been fined at court for selling dodgy cars but still continues! They have recently shut up shop in Rugby & are moving premises to Shipston on Stour -watch out people!! Avoid!!!
Ongoing issues from the time we took delivery of a vehicle. Lied to about paperwork and receipts and even a clunking noise being repaired. Vauxhall have confirmed there's a problem with the gearbox - quote £300-£400 to investigate and potentially £900 for a new gearbox. Didn't hear from the owner for over a week, emails ignored and general avoidance to sort this matter until I started to write letters. Such a bad experience, which still isn't over! Complaints logged with Ombusdmen and Trading Standards. My advice - get the cars checked by AA or RAC or a good mechanic you know and trust. Don't trust the sales pitch. Make sure you see all the paperwork before you make a decision. There probably are good cars, but if you're a little bit green or sceptical - walk away. Wish we had followed that advise.
Reviewer has confirmed their email address
Brought a car from here. very helpful and friendly staff not pushy at all and they have a very large stock off different motor Will use again
I travelled a 12 hour round trip to look at an "immaculate" car. It was a disgrace, bumper loose, scratches all around door handles, dented and badly resprayed in places. Salesman was an absolute slimeball. Words cannot describe what they are. £300 deposit paid to secure the car and promised to be returned if car not as described. You guessed it...still no sign of it. Avoid this bunch like the plague. Even the taxi driver who picked me up said they had a lousy reputation in Rugby and should be shut down by trading standards.
I have a good experience with this car dealer, Guest Cars and Commercials especially with Mr. Robin.who helped me to choose the right deal for me.
Car Dealer Reviews has been informed that Guests Cars and Commercials in Rugby has now closed down and is no longer trading from this premises.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Guests Cars And Commercials Ltd (CLOSED DOWN)
352 London Road
Rugby
Warwickshire
CV23 9HX
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