Booked my car in for a battery for 189 according the their website. They called and said it would actually cost 410 to fit a battery to my rrs l494. Jlr web price is 189, it gives you an idea of their markup. They tried to charge me 140 to fit and code a battery plus the part - total 410. Absolutely insane. When I argued they did it for 189, but what a faf. Same was true for all other service parts. Don’t go to them official jlr dealers will do the same for half the price !

One of most worst experiences ever at Guy Salmon Ascot, the customer service is awful i have done 6k mile on board car asked for service and had some problem with dashboard and paint which come off so booked an appointment what happen next is amazing just because i dont wanted a long wait to get a car delivery bought a pre registered car which have done only 9miles on board from guy salmon Northampton they are in rush that it wasnt brought from one of thier dealer her explanation is she cant find the car history now what wrong with you people when it comes to sales you can get through all you car instock throught out natiowide and when it comes to service that you have to give it to the customer after sales your are trying to prove that it not one of your dealer and when its not possible you try to say it wasnt a brand new car so it not covered. Its only a 9months old car now what Land Rover says in their website and what these people said me is totally different. https://www.landrover.co.uk/ownership/warranty/paint-surface-and-anti-corrosion-warranty.html

I love my range rover .. fantastic car... thanks to phil your help was great .... we are so happy. grahame and alison stroud