Extremely disappointed with the service we have received over the last month whilst dealing with Guy Salomon Northampton. 2 brand new cars bought with a combined price of nearly 150k. A new discovery and a new defender. One car is missing a bumper - we were promised on the day we picked it up it would be fixed. This was March, 4 months ago. Still awaiting many extras which were placed with the order. These were missing when we picked it up over a month ago. Handfree system on the car isn't working and still waiting for this to be fixed. New cars have teething issues, and I understand there are delays due to the "pandemic". The problem is that the communication and customer service has been extremely poor from Guy Salomon Northampton. Many promises to return calls have been broken, we have called numerous times weekly and no one has called back. Someone was due to visit us to put the bumper on and this is still yet to happen. Any form of communication would be greatly appreciated.Extremely disappointed with the service we have received over the last month whilst dealing with Guy Salomon Northampton. 2 brand new cars bought with a combined price of nearly 150k. A new discovery and a new defender. One car is missing a bumper - we were promised on the day we picked it up it would be fixed. This was March, 4 months ago. Still awaiting many extras which were placed with the order. These were missing when we picked it up over a month ago. Handfree system on the car isn't working and still waiting for this to be fixed. New cars have teething issues, and I understand there are delays due to the "pandemic". The problem is that the communication and customer service has been extremely poor from Guy Salomon Northampton. Many promises to return calls have been broken, we have called numerous times weekly and no one has called back. Someone was due to visit us to put the bumper on and this is still yet to happen. Any form of communication would be greatly appreciated.

Having spent a good deal of time researching online for a new vehicle we found what we wanted locally and headed for Guy Salmon Northampton. Yet again to find the showroom full of staff sitting at desks shuffling paper and left like lemons to stand in the showroom and wait AND WAIT!! This is not ok. This happened three years ago just the same attitude. I will remain with Volvo and spend my £45000 on an XC40 . Thank you I won't bother a third time..

I would like to say what fantastic service I received from Amy at Guy Salmon Land Rover Northampton. During difficult Covid times we are in and having never even sat in a land rover discovery before, they made it a smooth and enjoyable experience for me as it is pretty daunting buying a vehicle online that you haven’t even seen . They made me feel like a valued customer and exceeded my expectations. They certainly receive 5 stars ⭐️ from me and would thoroughly recommend them to family , friends or anyone looking to purchase these fantastic vehicles ! Look no further ..... very impressed with the service from a very satisfied customer ! Well done 😊

Had a fantastic service from these guys, very knowledgeable and couldn’t be more helpful

Bought a car here recently. Phil were very helpful and very knowledgeable. Good buying experience. Very pleased with my vehicle - Discovery Sport.

Purchased a Ranger Rover sport and evoque model for me and my wife. Jaideep has been extremely helpful and attentive throughout. All our vehicle and purchase requirements were met very promptly.