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Warranty ran out 27th September reported on 22nd September they would not take car in till Oct by which time it would be out of warranty which means a5year warranty only lasts 4 years and a few weeks
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So from day one of dealing with this company its been inconsiderate and just not good in the communication department .. I'm disabled and I was advised on a hoist well that hoist takes my legs out amd has done its definatly not fit for purpose at all I was told i had to pay upfront cost and for the hoist but unbenlknown to me as its my first car I could of had help with this amd had a better hoist that was suitable for me. Then there at little things that are so important to me not anyone else but silly thing we all take for granted like the petrol leaver is on the car floor its not accessible for someone with mobility issues as well as the boot is high to reach to close so could have been adapted too for my needs bit nothingvwas explained to me at all they looked at me and probably thought I was crewing the system but I'm genuinely disabled through no fault off my own I may add I know these are little things but to me they matter .. then today I went to drop it for a service amd they gave me a car filthy dirty and a manual !! I drive auto for a reason ... I managed to get home 4.6 miles... when I picked curtesy car up it has 11 miles in 11 miles lol and was disgustingly dirty ... sweet wrappers in car and outside well it was embarrassing... so by time I got home 4.6 miles I had 0 miles left in tank !! My anxiety was through the roof working if I'd make it home because of thier carelessness ... I would never ever use this company again for a disabled car no way sorry but its been worst mistake for my first car .
Super stress free buying experience with salesman Jack Lambert. No pressure and very patient in all aspects of the sale. Absolutely recommend this garage, the brand and Jack Lambert. Well done and thanks.
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Bought a Tuscon Ultimate Hybrid from the dealership thanks to the assistance from Andi who discussed our options and helped us to decide. Great service
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Just bought a new i20 from Endeavour Colchester and it was a great experience. Originally thought the process would take a month or two, but thanks to Andi King the transaction, covering test drive, choosing the car and agreeing the deal took an afternoon and the new car was collected one week later. Andi’s technical skills were impressive and his customer service great. Thanks from a very satisfied customer.
Was looking to buy an I10 and immediately impressed with relaxed atmosphere and friendly manner of salesman Andi King. We never felt obligated to buy and were taken through all aspects. Settled on the purchase within the hour as was impressed with the sale process and Hyundai cars in general. I hope any ‘after sale’ contact is equally as good.
From the initial contact to have a problem resolved, the service reception were helpful and polite. My initial contact was Stewart but his colleagues were just as friendly and most efficient. Stewart kept me informed as work progressed and when the problem was fixed, came back to me with his usual cheerful personality. I cannot recommend Endeavour Colchester highly enough. Even having moved away, I still use them for all support and service when needed.
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We came in today as a family and were welcomed by the larger than life Andy King. He was an absolute delight to me my wife and our two children. Andy used his obvious vast knowledge of his trade to present us with every possible option open to us on a variety of vehicles. We felt no pressure at all it was like talking to a friend who just wanted to help.
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I purchased my Kona in Colchester at the end of September.. I am extremely happy with the car I had help from Andi King, who showed a great deal of patience at hand over.
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I am so pleased with Sanjiv who helped from the very beginning to when I collected my car last week. Nothing was too much trouble and he kept me informed every step of the way.
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Endeavour Hyundai Colchester is an Franchise dealership that is based in Colchester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Endeavour Hyundai Colchester
Fox Street
Colchester
Essex
CO7 7PP
01206 230331
https://www.endeavourautomotive.co.uk/hyundai/contact-us/haddocks-of-colchester/
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