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52 reviews from our car dealer reviews community
Leave a review for Endeavour Hyundai Colchester
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52 reviews from our car dealer reviews community

Leave a review for Endeavour Hyundai Colchester
Leave a review
"Ioniq Test Drive disappointment"
1.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Booked to see Connor at 10am Saturday. On arrival Connor said he was busy and handed me off to a colleague. The colleague tried to open the car I had come to see and discovered that the key had lost power. Had to fight the car open using the emergency key. When they put us in the car it was dirty and the back seat had a layer of brown dust it. The car showed it had not moved since August (test drive in Dec) and the brakes made awful grinding noises as we drove off. Just two minutes up the road the Tyre pressure warning light came on. We returned to the dealership to tell them about the fault and the rep said he didn't think it mattered and to continue to drive it. I pointed out the drive experience would be very different on flat tyres but he insisted it would be fine saying we'll get that sorted before you pick it up. I took the car to the local Garage and found that the tyres were 6lbs under pressure. We inflated them correctly and drove the car for approx 20 mins. The brakes stopped grinding and the cabin heated up and the car felt much better. No preparation and poor management had made us doubt the dealership and finding this review site confirms that others feel they have suffered neglect from the too. The car was more expensive than many similar to it on Autotrader.

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+2 Found this review helpful
"Excellent attention & sale"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Greeted by Conor & then Graham. Car shown that I was interested in. Extremely pleasant & informative. Sale processed easily outside securely as Covid did not allow entry to office. Very happy with purchase.

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"Great service from sales team"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were in a position to obtain a new car and having dealt with Endeavour (previously Haddocks) for several years decided to once again use them. Their salesman Andi King found exactly what we wanted and the total sales experience received from Andi simplified the purchase of the vehicle and made the whole process trouble free. Would not hesitate to use the Endeavour dealership (and Andi King) again.

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+0 Found this review helpful
"Not as good as it was when it was just H"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This dealership has gone down hill since becoming endeavour not the same service we have had in the past when it was just Haddocks.

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+1 Found this review helpful
"Exceptional all round "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Sanjiv is a star a great character and I look forward to buying from him again, and my i10 is better than I ever expected, So well equipped and great fun to drive.

"Fantastic "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Service was fantastic all details clear and concise. Free to wander and make decisions. Russell brilliant from start to finish. 10 out of 10 for Endeavour Hyundai Colchester.

"Disappointed "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Efficient and helpful when choosing a car and paying for it, downhill after that. Paid extra £400 for a glasscoat. Never again will I buy from Hyundai Colchester. 14k mileage, advertised for 11k. Not noticed until I was sitting in the car ready to drive off. Was told well it would have been out for a test drive and that! Not convinced glasscoat had been applied. Did not receive normal complimentary products or car sticker applied. 2 independent businesses and another Hyundai garage advised either not applied or was patchy. Emailed manager - no reply. Went back over to complain. The mileage error - it was my fault for not checking the mileage on the order form. Surface scratches that presumably would be under the glasscoat & could have been polished out before applying - what’s to say it wasn’t you that did them. The glasscoat - drop it back and we will touch it up. Turners of Ipswich sorted it. Glasscoat rep came to my house. Prepared and coated the car completely, added sticker and gave me the complimentary products. Sorted. Loads of phone calls, emails, time and hassle and no apologies at all from Endeavour.

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+4 Found this review helpful
"Excellent sales service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I ordered my new car with Endeavour Colchester and found their sales team, Lee and Matt very helpful, taking time to make sure I was happy with everything. The chap who does the invoicing was so friendly and picking up my new car went smoothly. I can highly recommend them for buying a new car.

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+0 Found this review helpful
"Routine Servicing - Be wary!"
1.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently booked for a service at Endeavour Hyundai Colchester and asked if some other small pieces of work could be completed on the car. Suffice to say the small bits of work that I asked to be completed were completely ignored, however they did take the time to charge a ridiculous amount of money to replace the front discs and pads. So what originally was quoted as 300 pound ended up being 700. Not very happy and certainly will not be booking with them again. Its also worth mentioning that I had a headlight bulb out when the car went in for servicing. This was not picked up on the all points service.

"Brilliant "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I Have had 20 cars from haddock since 2005 staff are great always very friendly. Would recommend Endeavour Hyundai Colchester to anyone who wants a car.

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+0 Found this review helpful
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Dealership Information

Endeavour Hyundai Colchester is an Franchise dealership that is based in Colchester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
52 reviews4.1 out of 5 stars — Rated Very Good
Excellent
40
Very Good
0
Average
1
Poor
5
Terrible
6

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  • Contact Information

    Address

    Endeavour Hyundai Colchester
    Fox Street
    Colchester
    Essex
    CO7 7PP

    Get in touch

    01206 230331
    https://www.endeavourautomotive.co.uk/hyundai/contact-us/haddocks-of-colchester/

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    Dealership Statistics

    76%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Endeavour Hyundai Colchester

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