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A recent car sale has proved disastrous. Took the car to a friend as it didn't seem to be running right. The experienced mechanic said not only had the head gasket gone but the engine had been replaced and the head gasket had an attempted repair to it. We are now left with a heap and the salesman doesn't want to know. Even sending threatening texts. The next step is TS
Paul from Halfway House Car Sales in response to It's a pig in a poke
Hello You forgot to mention you collected the car in February 2022 8/9 months ago and have been driving it around and seen driving it around after you’ve been told the car has a blowing head gasket and your EXPERIENCED MECHANIC said just keep topping up the water !!! Great advice !! I’m sorry you’ve had an issue 8/9 months down the line but we can’t warrant our cars as the age and price your going to experience some sort of issue in the first 3 months we always sort any faults .. We welcome trading standards has you haven’t given a true account or your problem Regards Paul
BP in response to It's a pig in a poke
In response, I neglected to mention, the issue was brought to your attention over 3 months ago. With your response.. "we will give you a new engine" we agreed but then after some confusing correspondence we received some abusive texts. The bottom line is the car was sold failing all TS criteria. Not only that on the day we drove it off the forecourt the speedo didn't work. What is also concerning is the adjacent garage had given it an MOT cert.
Had to get Trading standards involved, sold a car with no end of problems (had a RAC inspection done as was told I knew nothing when I went back to the garage with issues). I asked Paul for my money back and was told he would take money off for usage (fair enough) He then told me he needed me to have the log book (after contacting DVLA he had not sent the log book to them so I wouldn't have it. I contacted him and told him there would be a wait on the log book, and I would be in contact when I had it. When I received it, he told me he would knock more money off the vehicle as I had had it another 2 months (stationary on my drive in the way). I had had it a while before the log book came, but he agreed on this when first contacted. Only after I asked him if he was part of the ADR scheme (he's not) did he agree to return the vehicle. I later learnt that he didn't need the log book to return the vehicle. I did eventually get the money but after a lot of headache.
Paul from Halfway House Car Sales in response to Awful service
Yes you got a refund and you had damaged the door it needed repairing and painting You had a refund after a number or months we had car repainted and re cleaned and re sold the Picasso and had no issues off the new customer No pleasing some obviously Regards Paul
I bought a Honda Civic from these guys about a year and a half ago. I waited this long so I could leave an informed review. The car is a dream, super reliable only had one small issue when I first got the car, just a small one, fairly cheap to fix and actually didn’t need doing in order for the car to be functional. The gentleman (you’ll have to excuse me, I forgot his name) delivered the car to me (at an extra cost of course) I believe he drove over 200 miles each way which I could not have been more grateful for. The only bugbear I have and the reason for the 4 stars instead of 5 would be that a few scratches were covered up so when I first saw the car it was not visible but when it rained the scratches were revealed, it was also not made clear to me that there was a small gap between the bumper and the front right light which has now caused it to rust inside. I’d have been happy if they were 100% honest and pointed these out to me, I would have bought the car anyway so there was no need to pretend they weren’t there. Other than that I was and still am very happy with the car and the service. I would definitely use these guys again should I decide to (or need to) change cars.
Reviewer has confirmed their email address
Paul Ebrey from Halfway House Car Sales in response to Very happy
hello .. many thanks for your review.. we are sorry minor scratches on the var but they are secound hand and for its age and mileage its in great condition, and i drove the car personally to you and it was 285 to st austell and my partner deborah followed me and we stayed a night near your home ( lovely weekend away as it was so far to travel back the same day many thanks for your review and we hope the honda after 1.5 years is still serving you well king regards Paul
Did a part exchange and got a car with no end of problems. Fixed them one by one but eventually took back and got old car back which he claimed to have repaired. Got 5 miles and it broke down and he would not sort. Avoid rogue dealer
Reviewer has confirmed their email address
Paul Ebrey from Halfway House Car Sales in response to Got a dead dog and awful service
Hello ,, could you please give your name and reg of the vehicle you bought from us ?? as we pride our selfs on after sales service as we sort any issues with our cars up to 3 months after many thanks paul
Purchased car last month very very pleased , nothing was too much trouble and and Paul was very professional and courteous , changed battery (as car had been stood awhile ) and delivered it to my house , he noticed a little problem when driving it and immediately said he would put it right , very honest of him i thought i would not hesitate to purchase another car from Paul when the time comes and would recommend him to everyone.
Lovely and helpful service and true to his word has sorted out the couple of issues I had with a good warranty and follow up
just bought a car off paul at halfway house car sales, lovely motor even delivered it almost to my door a very happy chappie many thanks mate
rubbish car but couldn't get money back from halfway house car sales.
Paul Ebrey in response to bought car
hello Elaine you had a full refund and we took the car back so we dont appreciate this review very unfair to say the least regards Paul
Had a problem with my car sorted out no problems. Halfway House Car Sales were very helpful and would recommend.
This is the second car that I have purchased from Paul at Halfway House Car Sales, very happy with process of buying the car. very helpful, professional even had the car valeted and delivered to my home. certainty recommend and have already done so. Jan Ash.
Halfway House Car Sales is an Independent dealership that is based in Shrewsbury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Halfway House Car Sales
Halfway House
Shrewsbury
Shropshire
SY5 9DU
07503 463244
https://www.facebook.com/pages/category/Interest/Halfway-House-Car-Sales-134982623305958/
Mon | By Appointment |
Tue | By Appointment |
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