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We came for a recall. They broke our car and put us off work for a week! No apologies , or recompensate.
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Visited BMW Haliwell jones Wilmslow for the first tike today and i am disgusted on how i was judged when i walked into the place! My car was due a recall so i took it there and i wish i took it to trafford instead. I walked in and the way they all looked at me uo and down like i didn't meet the standards to walk into their BMW showroom! I didn't no you had to look or dress a certain way to visit bmw Haliwell Jones Wilmslow! Made me feel awful and embarrassed!! They told me i entered the wrong way for services on my car was through the back . I can honestly say the service people who do the work on the cars ( RECALLS,MOT,SERVICES ect) are absolutely lovely plus the customer service people at the front desk that greet you at the service bmw place . Made my 2 year old boy so happy they give him a gift toy car so thankyou you made his day . I dont need to exsplain my self to anyome the way u looked but i feel i should do in this occasion the reson i looked the way i did bmw Haliwell is becouse i have bad depression and anxiety and i tried to look my best today and make effort and bring my car my self instaed of my partner to get me out the house make me feel a bit human! But thankyou for making me feeling very low and no worth !
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Rubbish service, rude and rushed never known a place like it rude when u have a complaint NEVER GO HERE
DISHONEST - Avoid at all costs if you want a good service and don't want to be lied to.. Considering my being a good customer of Halliwell Jones BMW over the past 10 years, I recently bought a car from them and had the worst experience ever from a number of their employees. In my recent experience the service level is very poor, they have been 'slapdash' and dishonest. Basically everything you would not want to see in what is meant to be a reputable dealership. Never again.
Spent from lunchtime today trying to book a service,twice reception said they would get someone to call but they never did.I am afraid that I do not beg companies to give them business I will go elsewhere!
Reviewer has confirmed their email address
Halliwell Jones Wilmslow BMW is an Franchise dealership that is based in Wilmslow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Halliwell Jones Wilmslow BMW
130 Manchester Road
Wilmslow
Cheshire East
SK9 2LE
| Mon | 08:30 - 18:30 |
| Tue | 08:30 - 18:30 |
| Wed | 08:30 - 18:30 |
| Thu | 08:30 - 18:30 |
| Fri | 08:30 - 18:30 |
| Sat | 09:00 - 17:00 |
| Sun | 10:00 - 16:00 |
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