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Excellent customer service throughout from Matt who handled my new car purchase in a professional and friendly manner. When I had to ring with any queries he was very helpful and patient. Car was ready to pick up when I arrived and Matt explained everything well to me. Would highly recommend and will visit again when changing my car
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matthew hall from Hallmark Car Sales Ltd in response to Untitled
thank you for taking the time to leave such a kind review we are so glad it all went smoothly for you and hope you enjoy your new car regards] matt
We recently bought a Ford Mondeo from Matt at Hallmark Cars. The experience from start to finish was exemplary. Matt sent us a fabulous detailed video on the car we wanted, as due to Covid restrictions we were unable to test drive in person. He kept in contact as our car required a new rear light so we wern't left wondering when our car would be ready. He is a genuine honest guy and we really cant recommend this place enough. Our friends have also purchased recently and they are over the moon with their car. If you are worried about buying a car, this is the place to buy from, you will definitely be well looked after.
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Matt hall from Hallmark Car Sales Ltd in response to An absolute pleasure to deal with!!
Thanks for your much valued business and kind comments Enjoy the new motor Cheers Matt
Enquired about a Honda Civic on the phone and due to COVID-19 restrictions Matthew sent a detailed video of the car to us. All queries were answered promptly. In order to trade our car I sent a video to Matthew and we struck a deal. The Honda was delivered to our home and Matthew picked up our old car which we had originally bought from Hallmark cars so we are returning customers. All done very smoothly. 6 months RAC warranty. Thanks for a great service.
Bought a Ford focus from this garage around 11 months ago, filled out some information online and got a call the next morning where I said "do not run any credit checks on me until I have been to see the car" to which they agreed. Then when I got there they had run my details through 4 different companies and the price of the car was £500 more than it stated online. Seeing as my credit would have taken a bash I got the car, straight away had numerous problems that still haven't been sorted, every time I've made contact I've been fobbed off. Then around a month ago after I've barely used the car due to lockdown my engine has blown up leaving me with either a 3k garage bill or to pay the remaining 4k of finance. Thanks Hallmark cars 👍
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Matt hall from Hallmark Car Sales Ltd in response to Awful experience
Hi Luke as per my email last night when i responded straight away to your complaint about the turbo failing after you having owned the car for a year, i am really sorry your car has developed this sudden fault. I am still awaiting a response to my email and you seem to have chosen to have a bit of an imaccurate and unfair rant on social media instead of talking to me. We prepared the car for you back in march last year with a new mot with new brake discs and pads and new tyres which were only advisories on the mot but we did them along with the service to ensure the car left us right. It then developed a problem with the starter motor about a month after you bought it and we immediately had this replaced without any quibble or delay. No one fobbed you off. I am therefore a little upset to hear you say we 'fobbed you off' as this is clearly not the case Also i disagree that The car was £500 more than quoted. Neither did we harm your credit scoring but got you a quote for finance as you requested and then accepted without compliant or comment about this either. Now a year later the turbo has failed and i understand your upset but think it unfair to try and make out we have done anything wrong. It is unreasonable to expect us to guarantee a used car for this length of time or to think we could have known such a fault could have occured a year down the line. As you can see from the majority of our reviews our customers are very happy with the service we privide, and selling approx 500 cars a year for the last 20 uears with VERY FEW genuine complaints makes me feel very proud of my excellent reputation. we work very hard at selling quality cars at fair prices with good customer service. I am truly sorry your car has broken down but would ask you remove this innacurate and unfair review. Regards Matt
Bought a car from Matt online. He sent me a video of the car which was exactly as seen. Excellent communication and very helpful. I would recommend anyone to deal with him. Pleasure to meet you Matt.
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Matt from Hallmark Car Sales Ltd in response to Great service.
A pleasure to meet you too Jane and appreciate the business in these COVID times...glad our simple CLICK and COLLECT process worked well for you. Enjoy your new Nissan JukeRegards Matt
Matt hall from Hallmark Car Sales Ltd in response to Great service.
Thanks again for yoir business and kind review Hope to see you again in better times Regards Matt
I couldn't have asked for a smoother transaction. I rang Matthew at Hallmark cars indicating my interest in one of his cars. Due to the Covid restrictions I wasn't able to test drive it but Matthew did send me a video tour of the car along with pictures of the log book and service details. I liked what I saw and agreed to buy. He had the car mot'd and agreed a fair exchange price on my existing car. The new car came with a free 6month RAC warranty and 12 months breakdown cover so I was more than happy. It took only 3 days from ringing to collecting.
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Matt from Hallmark Car Sales Ltd in response to Very efficient service and transaction
Really pleased it went so smooth and easy for you. Thanks for your business. Stay safe and enjoy your car
Recently bought a second hand car from Hallmark Cars and found the service efficient and professional. Once I expressed an interest in a car, Matthew maintained regular contact by phone and email and arranged for it to undergo a service and MOT. Collected the car by arrangement but encountered a minor problem the day after sale. Matthew arranged a home visit and rectified the problem. I can't recommend this dealer enough - professional, personable and prepared to go the extra mile for the customer.
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Bought a Mondeo from Hallmark. Matthew was brilliant, understood my need for a quality car and fast. Car MOT’d and serviced promptly. Would certainly recommend and would be happy to deal with again in the future.
Reviewer has confirmed their email address
Matt hall from Hallmark Car Sales Ltd in response to Very Happy Customer
So glad we managed to get you sorted so easily and quickly during the lock down 2 period, adhearing strictly to the government rules and guidance meant we all were safe and sound too. We will all get thru this horrible period working together thay way. Stay safe and enjoy the motor Cheers Matt
Bought a peugeot 307 from Hallmark cars. Fantastic service from Matthew from start to finish, very friendly, no pressure and very helpful. Would highly recommend Hallmark cars.
Lovely experience through all the process of buying our Seat Leon. Mark is a great salesman with a passion for a great customer service. Always been scared of second hand cars, but the fact that Mark offered a brand new MOT and service on the car, gave us peace of mind and assured us in our decision. We definitely explore Hallmark cars again if we need another car in the future.
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Established in 1999, Hallmark Car Sales Ltd in Preston have been providing a used car sales service across the Preston area for nearly 20 years. They not only hold stock of a wide variety of cars including Toyota, Vauxhall, Honda, Renault, Ford and Saab but they also provide finance and warranties on cars sold from their dealership.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Hallmark Car Sales Ltd
Blackpool Road
Preston
Lancashire
PR4 0XB
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