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Just got my car from hamlet. very impressed with the package they offer.
Great service from everybody I uncounted. Highly recommend.
Hamlet Motors from Hamlet Motor Company in response to Great service
Thank you very much for your kind words Matt. We hope you have many happy years in your new car.
Hamlet Motors from Hamlet Motor Company in response to Great service
Thank you very much for your rating Matt
Hamlet Motors in response to Great service
Thank you very much for your rating Matt
Just bought a vehicle from Tim and Stu at Hamlets exemplary service from start to finish, can't fault them. Would certainly recommend them.
Reviewer has confirmed their email address
Hamlet Motors from Hamlet Motor Company in response to VW Caravelle
Thank you very much for your kind words Josephine.
Tim was brilliant and patient with me from start to finish I certainly would recommend this garage honest and not pushy well done Hamlet look forward to doing business again
Hamlet Motors from Hamlet Motor Company in response to Audi TT
Thank you very much for your kind words Gaynor.
We called into Hamlets Motor Company just to look anyway landed up buying a VW Tiguana great service they couldn’t do enough to help us & jezzz did we need help, nothing was to much trouble Thanks especially to Stuart from Deadlegs aka Jim & Fran Devine, actually asked Stuart to keep eyes peeled for a likkle car for my Grandson.
Bought a 2012 SLK 200 just over a year ago now,i am about 15 miles from Hamlet Neston had a minor issue after the sale Tim the owner was injured and it was difficult to see him direct,but soon as he was available he sorted me out he was even willing to refund me the full price of the SLK and return my part ex and this was several weeks after my purchase so i respect that. I have in the year of owning my car popped in to view stock and they have even removed error codes on the spot if they had the time and today again removed an error code i suspect my Racechip triggered,this was done because i was an existing customer out of my warranty even for zero charge so do not believe they have no after care as when they had time they were willing to help,i would buy again from Hamlet as i think if your case is good Tim would sort you out or refund you.
Reviewer has confirmed their email address
If you are thinking of buying another car, make sure you buy it from Hamlet Motors. My wife and I have recently purchased a Toyota Corolla Verso from them and was given the best customer service that I have ever experienced. All Of the staff, especially Stuart the sales advisor were very friendly and helpful making it a smooth trouble free transaction. After driving the car for a few weeks, it developed a problem with the driveshaft. We took the car back to Hamlet Motors and it was fixed without any issues, and was fixed for the following day. The fault wasn’t even covered by the warranty but it was no trouble, and they fixed it at their expense. Really happy with this dealership, it’s not often you find an honest and friendly car dealer that will go out of their way to help you. Thanks for the great customer service, we will return to buy another car from you.
Reviewer has confirmed their email address
Bought a range rover sport a few months ago. Has been enjoyable ever since have not had one problem with it. Was a pleasure to buy from hamlet as was aloud to look around the car with no pushy salesmen standing over me. took the car for a test drive alone after leaving my details and car keys. when i picked it up i was given a full talk thru of the controls which was very helpful. will defiantly be returning for another car in the future. Will recommend Hamlet Motor Company 100%.
Reviewer has confirmed their email address
Disgraceful customer service, couldn't care less about helping anybody out, just makes everyone's lives hard. selling me a car with no logbook, organised a pick up (date and time) cant even mention they have no logbook so therefore it is not taxed. Around 6 weeks before actually getting the car, no money taken off but happy to give me an mot test--all of £40! When i finally got my car, it was sent back as the wing mirror was falling off and reverse sensors and stop/start did not work! For buying my first car, ive never had such a bad experience! but they do always mention they have 30+ years experience. Do not waste your time going to the garage, and do not let the other good reviews fool you like they fooled me! DISGRACEFUL! One good thing about that place was a guy called Lee, He was very helpful, reassuring and did anything to help!
Tim Jackman from Hamlet Motor Company in response to Nightmare!
As the owner of Hamlet Motor Company I take reviews very seriously. Our customer service is second to none, please search google for all genuine reviews. In this particular case we offered the customer a full refund for the car when they came to pick it up and we realised the DVLA had not sent the new registration document. The customer chose to wait for the new document to arrive. We offered the full refund on two more occasions whilst we were waiting for the DVLA to send the new V5. The customer kept declining and said she was happy to wait. When the day came to pick the car up they suggested compensation from us. Surprising given that it was beyond our control. We offered a free MOT and future service as a gesture of goodwill.
Peter mumford in response to Nightmare!
I have just bought a car from hamlet. I found Tim and Stuart extremely helpful from the start to the finish of my purchase. I strongly disagree with your comments. And I will certainly recommend hamlet to my friends and will most definitely be returning.
I bought a BMW from Hamlet Motor Company and I've had no issues what so ever. The car was very clean and as described, the dealer was helpful and the car was good value for money. It has been brilliant and I would therefore recommend them.
Reviewer has confirmed their email address
Hamlet Motors was formed in 1989.
In 1995 we opened a retail operation on Liverpool Road in Neston. This proved to be a good move and the company has gone from strength to strength with most business being from word of mouth recommendation or repeat custom.
2008 saw the acquisition of a second site on the main A540 Chester High Road, Neston. Just half a mile away from our first Hamlet this site incorporates both car sales and full workshop facilities with an MOT bay.
We employ no salespeople so you can view and indeed purchase a vehicle in a no pressure environment. A test drive can take as long as you wish and we will remove a car from sale for up to 24 hours with no financial or moral obligation attached so that you may go away and sleep on it before making up your mind.
Please visit us and experience the difference.
Hamlet Motors has been in business for over 30 years, during that time we have built a solid reputation for supplying quality used cars in Wirral, Cheshire whilst offering an excellent after sales service. We have seen many changes over those years but none so powerful as the internet. Now, more than ever, we are selling cars further afield, very often without the customer viewing the car until delivery.
This has highlighted how important it is to deal with someone you trust to treat you fairly. We hope you place that trust in us.
Deals in: 4x4s, Cars, Motorhomes, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1989
Excellent | 13 | |
Very Good | 0 | |
Average | 0 | |
Poor | 0 | |
Terrible | 1 |
Hamlet Motor Company
Chester High Road
Neston
Cheshire West and Chester
CH64 3RY
Mon | 08.30 - 18.00 |
Tue | 08.30 - 18.00 |
Wed | 08.30 - 18.00 |
Thu | 08.30 - 18.00 |
Fri | 08.30 - 18.00 |
Sat | 08.30 - 17.00 |
Sun | 10.30 - 16.00 |
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