A bought a Volkswagen Golf from Hanar Cars in Feb 20 and within less than 2 weeks, the car was un-driveable as a local mechanic advised me it was unsafe to be on the roads. When I originally went to Hanar Cars, I had lots of questions about the vehicle and was repeatedly told that there was nothing to worry about because it was in excellent condition. They either lied or were ignorant regarding the state of the car, neither of which is a good enough excuse. The after sales experience was terrible and the whole experience has cost me hundreds of pounds. Avoid this dealer!

I bought a lexus car in Sep 2019. When I bought the car, the annual servicing was overdue. After 2 months, I serviced my car, from lexus service centre. They mentioned, there was heat damage in headlight and the car is in fire risk. I had to pay £576 for replace headlight and £505 for servicing. I contacted Hanar Car and initially they refused their responsibility. I asked them, as dealer this is their responsibility to sell car in safe condidition, where I drove 2 monts with this fire risk, since buy from Hanar Cars and until servicing. However, after several arguments, They reimbursed only less than half of head lamp unit cost. The purpose to share this experience to suggest buyers, please check servicing is upto date. I did not find their service satisfactory.

Purchased A Mercedes CLS in 2018 and the car came with a few problems. After countless chasers and leaving the car to be repaired, the problems still remain. I was not provided with any proof of work done on the car either. I was told by Zirwan to take the car to any garage a day after the warranty had run out as it was not his problem anymore. If you are buying a car you must ensure the car is in good health, the after sales service is by far the worst. They are quick to take your money but terrible at rectifying any issues. Please be aware of Hanar Cars.

APPROACH HANAR CARS WITH CAUTION: Recently purchased a VW from Hanar Cars. I had an incident when I collected my car and accidentally scuffed one of the front tyres. I called the dealership and they were super helpful, told me to come back to the shop and looked at the tyre. The problem started when I was directed to a tyre shop up the road and asked if I wanted a new tyre or a second hand one. Not knowing SQUAT about cars, the price of £25 for a second hand tyre was alluring and decided to go with this option. Got home and the low pressure light came . I took it into a reputable tyre garage for them to check it out. The minute the mecanic looked at it, he said that the the thing was not only a WINTER TYRE , but that it was completely wasted and would probably have lasted about another day. MORE IMPORTANTLY: When they opened the boot to get the spare out, all they found was a rusty, old, flat tyre that wasn't even the right size for my car!!! ERM: why was the spare tyre in the back not adequate?! The mechanics then encouraged me to call Hanar Cars to ask them to give me a decent spare tyre. The gentleman got immediately defensive, demanded to talk to the people in the garage and yelled abuse at them. Tyres are now sorted, no thanks to Hanar Cars. FURTHERMORE - when I purchased the car it was stated IN THE RECEIPT that I would get a new parcel shelf. There is no parcel shelf in my car. These guys clearly saw a young girl, excited to be purchasing her first car and totally took advantage of the situation. Would NOT recommend.

I bought my Discovery 4 HSE from Hanar Cars about 2 months ago and what a fantastic service I received. I had a small problem with the car 3 weeks later, called them and was sorted straight away. Would defo buy again from Hanar Cars. 10/10.

I purchased a car (bmw 5 series) from hanar cars and about almost a year later i had a problem with the Ac. i took it to the mechanic i was told told my AC radiator needed replacing and was quoted between £300- £400. I called hanar cars and they were very helpful. they advised me to take the car to their recommended mechanic and they took care of the cost. I am very pleased with the service and professionalism of the staff at hanar cars and as a matter of fact I am going back some time this week to purchase another car Derrick.

Purchased my new car from this dealership about 3 weeks ago, I was very happy with the service the guys were very professional and friendly, and my new car is amazing would highly recommend this dealership.

Outstanding dealership. I searched for the right car for weeks and weeks, and when the right one finally came up it was at Hanar Cars. Lovely conversation with the team, every question was answered without any hesitation, lots of information and genuine advice provided. Everyone was very friendly, accommodating and helpful. First class, would not hesitate to recommend them to anyone. They also offered me a very good price for my old car. I'll certainly be going back there when it comes to replacing the car I've just purchased.

Great service the cars are brilliant. could not have ask for better dealership. Thanks once again.