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We bought a Mazda CX5 which showed evidence of an oil issue towards the end of the warranty period. The garage were very helpful and eventually spent over £ 1000 on the repair. Very pleased with their response and wouldn't hesitate to buy from them again.
Reviewer has confirmed their email address
DONT BUY FROM HERE!!!!!!! I repeat do not buy from this money grabbing false man! Sold me a car for 7k and have had it 4 months!! It’s got 1k+ problems with it, when we was given a clean MOT! I was pregnant and had my children with me and he still didn’t have the heart to not sell just was thinking of the money! So with a clean mot we was given ironically the same problems we have now was the problems from previous mot to clearly we have just got a bent mot!! Please please read these before purchase, the man is a brilliant liar, and I don’t have the money to just fix it or buy another! A shame cause he seems so nice but clearly just a money grabbing selfish man! I have also reported him to trading standards and emailed him about this problem and has dodge me completely.
HARLEQUIN from Harlequin Motor Company in response to Do not buy from here!
DEAR CUSTOMER We have independent MOTs done and to say what you are saying is slander We have nothing from Trading Standards so please ring us with your problem so as we my resolve the problem
I bought my first car as an adult from Harlequin, a gorgeous second hand Mercedes C class for an absolute steal. I was determined to get the car deal of my dreams but the one thing I couldn't calculate with data beforehand were the people at Harlequin. My situation was not straightforward but, thank God, I met Grant Bennet and his guys at Harlequin. They helped me navigate all the littles issues and all the complexity and all the time I honestly felt they really did have my best interests at heart and were willing to accommodate me. I don't leave reviews lightly. This was very pleasant experience.
Reviewer has confirmed their email address
Had to complain regarding Volvo PX15 LDZ. Has serious mechanical faults which I am suspicious as to whether they have been put right given the speed at which it was put back on the forecourt.
HARLEQUIN from Harlequin Motor Company in response to Refund received eventually PX15 LDZ
Sir your Volvo was repaired and sold again by a very happy customer!
I discovered this company via the Internet and very sceptical about buying a car this way , I need not to have been . I could not have received a better and more experience service had I have been in Monte Carlo and purchasing a fleet of Ferrari . From start to finish I received help , advice and support and achieved a deal I was extremely happy with whilst trading in my Mini Cooper . The car was delivered to me In Shropshire by Russ and a colleague and exceeded all my expectations and as I’m a techno phobe a Russ’s colleague even connected my mobile to the Bluetooth system and I now have not only a hands free phone but a fabulous car . Thank you so much to Grant, Russ and the whole team at Harlequinn Motor Co . An amazing service seldom found any where these days . A great experience all round. Alex Mear.
Reviewer has confirmed their email address
I have recently bought a Z4 from Grant and Russ and was blown away by their helpful service. I needed to source a car during lockdown as a surprise birthday present for my husbands 50th and Grant was amazing. He gave me all the information I needed to make a difficult decision at a distance, with the reassurance of their warranty. They even delivered the car, managing to keep my secret, making the surprise even better and thanks to them it was all seamless! Thank you guys, I really truly appreciated all your help and I have one happy hubby!
Bought my car there in 2011, still got it 140,000 miles later. They were so good I bought a car for my brother in law a car there this year, another great car
Avoid Harlequin Motor Company! Was sold a vehicle in August 'with warranty' but have had to spend £2k on it and all items conveniently are not covered by any warranty. Dealer confirmed the car has extensive service history anf was owned by a 'friend' but when I arrived they could not produce paperwork and had handwritten some history into the book - strange. They had their story in check and seemed to be a reputable dealer based on online reviews so I did not make a big issue of it. Oh how wrong i was. Vehicle has broken down a few times now including a fuel pump issue, snapped belt and also had the gearbox fail on the car completely. Dealer initially accepted my calls when I raised an issue but has since washed their hands with me. I have had to do the following: Tracking/wheel alignment, camber/toe alternator belt and tensioner 6xcoil pack and spark plugs rocker cover gasket sump gasket 2 x engine mounts gearbox bushes gearbox connector sleeve, sump, seals replacement after the gearbox completely failed to select any gears and had to be towed away. The issues with the vehiclr are still ongoing. I am now £2,000 down since I purchased the car 2/3months ago.
Reviewer has confirmed their email address
Was sold a car by Harlequin Motor Company that was dangerous with 2 very young children tires was 7 years old with wires hanging out off them and we're also mishaped noises coming from the clutch was ment to have free 3 months worth off AA cover but never got it spoke to them and they said to take it back so they can do the mot witch was promised brand new but they kept changing the date finally got there and was told the macanic had already been and gone!! Stay away from this place
Reviewer has confirmed their email address
Just whent back to harlaquin Motors had to call out AA rear brake binding on AA said I need new caliper £96.00 told salesman no problem phoned Kingswood autos ordered one straight away what more can I say good service
Reviewer has confirmed their email address
Established in 1995; Harlequin Motor Company have grown and expanded to become a used car dealership that now with around 120 cars at any one time. Some of the cars that they stock at their Bristol based showroom include Citroen C3, Renault Clio, Vauxhall Corsa and Honda CR-V. They do also have plenty of other names to choose from whilst offering warranties, finance and part exchange too.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Harlequin Motor Company
Soundwell Road
Bristol
South Gloucestershire
BS15 1PE
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